Just grabbing a quick bite, forgotten items, incorrect items and extremely rude employee brought out our mobile order after we had to wait an additional 10 minutes. Good thing we won't be
Atmosphere: 3
Food: 2
Service: 1
Chris Thomas
Ordered a chicken quesadilla, that came cold, and unmelted, like they didn't even try to cook it. Same issue with my cheesy Gordita crunch, cold and unmelted cheese, as well as forgot items in our order... get your stuff together taco bell.
Atmosphere: 1
Food: 1
Service: 1
Mabel Osorio
My husband and I go to this taco bell at least 3 times a week and we are never disappointed. Is a nice environment, clean, well lit, ample and comfortable. People are courteous and efficient, specially Diane who is always ready to go that extra step in order to serve you better.
Atmosphere: 5
Food: 5
Service: 5
M 2
I get everything made with bean only because their hamburger meat is not good and gives me a stomach ache!
Atmosphere: 3
Food: 4
Service: 3
Andrew Whicker
I went in to place an order on 2/15/24 for a cravings box and was told it was online only. When I went online, there was an issue with the order system. I spoke with an associate who acknowledged there were problems but they could correct it when we pick up the order. When I went in to pick up the order, they told me they could not fulfill the complete order. I asked for a refund since I paid ahead online. I was told that since they did not complete the order I would not be charged. Now days later it cleared my bank. Not only was I lied to but the entire staff but especially the”manager” was rude and were not concerned about there lack of customer service. I WILL NEVER PATRONIZE THIS ESTABLISHMENT AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Daryl Pomykala
Sun City Center Taco Bell on Thursday this week and once again nothing Tacos or burrito did not have tomatoes. Regular problem with them. Not
Atmosphere: 2
Food: 1
Service: 3
Jenny Schmidt
I stopped eating Taco Bell for YEARS. My husband had a craving for it so we went to this location specifically and I ordered for the first time in a long time. I was not disappointed one bit. The staff there were super friendly and provided excellent service. The food was tasteful. We’ve repeatedly gone to this location several times since then and I’ve never been disappointed. The staff made me love Taco Bell again. Shout out to them for their hard work and dedication to excellent customer service. It shows every day. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Steve Smith
Service is always bad these days.
Atmosphere: 3
Food: 3
Service: 1
e salter
Just a place to eat nothing good about it anymore.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Quesadilla, Soft Taco
Cody Smith
This location is in desperate need of customer service and food preparation retraining. To start it off, almost every time I go through they're always out of something. On multiple occasions they were completely out of everything on the breakfast menu. Regarding customer service, I ordered breakfast in the drive-thru clearly stating what I wanted - a steak breakfast crunchwrap meal with a large mountain dew Baja Blast (replaced by regular Mountain Dew because they were out of Baja Blast, go figure). After stating what I wanted and receiving my total I pulled up to the drive-thru and was being handed a medium Mountain Dew after stating I wanted a large with the meal. I mentioned that it was supposed to be a large Mountain Dew and she got upset over it, made a face and gave me an attitude. Seriously, was it that big of a deal? I pay for what I ask for, I'm not taking less. The lady who took my order was standing behind the employee at the window and stated she asked if I wanted a combo or not. Now, this never happened, I was never asked if I wanted a combo or size drink, I was the one who stated what I wanted when I ordered. She then proceeds to pull an attitude saying "just give him the order free". I worked in the restaurant industry for almost a decade. This is not how you treat customers, it's your job to provide customer satisfaction, and I don't think I was asking too much for receiving what I paid for. Onto the food, it's like every time I go through they just chuck it in the bag as hard as they can and without care. The breakfast crunchwrap was terribly made and the cinnabons were loose in the bag out of the packaging. What is going on with this location? Fast food is not hard. If you don't like working there, then quit. Don't make customer experiences miserable. Needless to say I won't be giving this location my business anymore, the Riverview location is always very friendly and professional.
I love getting breakfast here the morning staff is so nice and the food is always good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown
Kamal
This location Taco Bell exceeded my expectations! Rarely do I visit fast food places, but today's craving led me here, and I have no regrets. Super friendly stuff, thank you for Aisha B cashier for helping me with my apple pay
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Tara Barnes
The best thing about this trip was the employees. I know...you usually don't get compliments, but they truly do get it today. Friendly, efficient, and really everyone seemed to be in a cool rhythm .
Atmosphere: 5
Food: 4
Service: 5
CHRIS #INCOGNITO
SOMETIMES GREAT SERVICE,SOMETIMES NOT.THE ORDER IS CORRECT SOMETIMES, SOMETIMES NOT.50/50 THAT IS WHY 3 STARS
Lilly Parsons
Great experience. Manager is awesome. Sorry couldn't get survey to
Just grabbing a quick bite, forgotten items, incorrect items and extremely rude employee brought out our mobile order after we had to wait an additional 10 minutes. Good thing we won't be
Atmosphere: 3
Food: 2
Service: 1
Ordered a chicken quesadilla, that came cold, and unmelted, like they didn't even try to cook it. Same issue with my cheesy Gordita crunch, cold and unmelted cheese, as well as forgot items in our order... get your stuff together taco bell.
Atmosphere: 1
Food: 1
Service: 1
My husband and I go to this taco bell at least 3 times a week and we are never disappointed. Is a nice environment, clean, well lit, ample and comfortable. People are courteous and efficient, specially Diane who is always ready to go that extra step in order to serve you better.
Atmosphere: 5
Food: 5
Service: 5
I get everything made with bean only because their hamburger meat is not good and gives me a stomach ache!
Atmosphere: 3
Food: 4
Service: 3
I went in to place an order on 2/15/24 for a cravings box and was told it was online only. When I went online, there was an issue with the order system. I spoke with an associate who acknowledged there were problems but they could correct it when we pick up the order. When I went in to pick up the order, they told me they could not fulfill the complete order. I asked for a refund since I paid ahead online. I was told that since they did not complete the order I would not be charged. Now days later it cleared my bank. Not only was I lied to but the entire staff but especially the”manager” was rude and were not concerned about there lack of customer service. I WILL NEVER PATRONIZE THIS ESTABLISHMENT AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Sun City Center Taco Bell on Thursday this week and once again nothing Tacos or burrito did not have tomatoes. Regular problem with them. Not
Atmosphere: 2
Food: 1
Service: 3
I stopped eating Taco Bell for YEARS. My husband had a craving for it so we went to this location specifically and I ordered for the first time in a long time. I was not disappointed one bit. The staff there were super friendly and provided excellent service. The food was tasteful. We’ve repeatedly gone to this location several times since then and I’ve never been disappointed. The staff made me love Taco Bell again. Shout out to them for their hard work and dedication to excellent customer service. It shows every day. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Service is always bad these days.
Atmosphere: 3
Food: 3
Service: 1
Just a place to eat nothing good about it anymore.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Quesadilla, Soft Taco
This location is in desperate need of customer service and food preparation retraining. To start it off, almost every time I go through they're always out of something. On multiple occasions they were completely out of everything on the breakfast menu. Regarding customer service, I ordered breakfast in the drive-thru clearly stating what I wanted - a steak breakfast crunchwrap meal with a large mountain dew Baja Blast (replaced by regular Mountain Dew because they were out of Baja Blast, go figure). After stating what I wanted and receiving my total I pulled up to the drive-thru and was being handed a medium Mountain Dew after stating I wanted a large with the meal. I mentioned that it was supposed to be a large Mountain Dew and she got upset over it, made a face and gave me an attitude. Seriously, was it that big of a deal? I pay for what I ask for, I'm not taking less. The lady who took my order was standing behind the employee at the window and stated she asked if I wanted a combo or not. Now, this never happened, I was never asked if I wanted a combo or size drink, I was the one who stated what I wanted when I ordered. She then proceeds to pull an attitude saying "just give him the order free". I worked in the restaurant industry for almost a decade. This is not how you treat customers, it's your job to provide customer satisfaction, and I don't think I was asking too much for receiving what I paid for. Onto the food, it's like every time I go through they just chuck it in the bag as hard as they can and without care. The breakfast crunchwrap was terribly made and the cinnabons were loose in the bag out of the packaging. What is going on with this location? Fast food is not hard. If you don't like working there, then quit. Don't make customer experiences miserable. Needless to say I won't be giving this location my business anymore, the Riverview location is always very friendly and professional.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I love getting breakfast here the morning staff is so nice and the food is always good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown
This location Taco Bell exceeded my expectations! Rarely do I visit fast food places, but today's craving led me here, and I have no regrets. Super friendly stuff, thank you for Aisha B cashier for helping me with my apple pay
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
The best thing about this trip was the employees. I know...you usually don't get compliments, but they truly do get it today. Friendly, efficient, and really everyone seemed to be in a cool rhythm .
Atmosphere: 5
Food: 4
Service: 5
SOMETIMES GREAT SERVICE,SOMETIMES NOT.THE ORDER IS CORRECT SOMETIMES, SOMETIMES NOT.50/50 THAT IS WHY 3 STARS
Great experience. Manager is awesome. Sorry couldn't get survey to
Atmosphere: 5
Food: 5
Service: 5