Steak 'n Shake

Too slow and patties are cooked with vegetable oil

This place sucks! Don't go here you will wait for an hour for your order to get less then desirable food. The service is so slow like they dont even care. Go to the front and they dont even acknowledge you. Go to the drive thru and they park you to wait on your food which is ridiculous. I understand it is SUPPOSED to be made fresh. But as a resturant manager myself you know when your busy times will be for the most part you know when to cook more and have it ready to order. Fire manager and crew and start over! Or at the very least go retrain EVERYONE! Also no lights on outside at all whatever is covering the windows makes it look like its just closed and no longer in operation.

Atmosphere: 1

Food: 1

Service: 1

Is this place even open after dark??? There is absolutely NO lights on outside on the building or in the parking lot and the drive through has absolutely NO lights on EVER!!!!! Is this place even open anymore???? If it is open maybe turning the lights on will get you more business!!!

Atmosphere: 1

Food: 5

Service: 4

Food is very good and fresh the prices are very reasonable the setting in atmosphere is very nice and quiet. I really enjoyed the Frisco melt burger,the garlic burge is delicious 😋 Customer service very friendly and helpful staff.overalll experience was a total thumbs up and they also have drive thru

Atmosphere: 5

Food: 5

Service: 5

It’s quite incredible that I just waited in like at this location for a burger, fries and a drink for 52 MINUTES. In the drive thru. To then receive cold food. Disappointed doesn’t cover it.

The beef tallow fries are delicious 🤌

Atmosphere: 5

Food: 5

Service: 5

GET RID OF PAPER STRAWS ON A THICK MILKSHAKE IT FOLDED AFTER 3 SECONDS AND WAS UNDRINKABLE WASTE OF MONEY

Atmosphere: 5

Food: 1

Service: 5

Didn’t give me dasher the shake I ordered and then proceeded to lie about it

Atmosphere: 1

Food: 1

Service: 1

First time at this location. Had to wait 25 minutes for my mobile app order!!! No one else inside waiting. Had to inquire where my order was.

Atmosphere: 4

Food: 4

Service: 1

Was good food , service was good buildin clean inside and out,, music was rockin loved it.

Atmosphere: 5

Food: 5

Service: 5

Quick service. Great food.

Atmosphere: 5

Food: 5

Service: 5

Can you guys please go back to normal and stop accepting bitcoin?

Atmosphere: 1

Food: 4

Service: 1

Nice clean place and great service but the food came out a bit on the cold side. Something about cold pasta or burger meat makes people feel like the food wasn't fully cooked or just microwaved.

Atmosphere: 4

Food: 3

Service: 4

For those nostalgia-buffs with fond memories of the once-great S'nS...this isn't it.

Atmosphere: 1

Food: 1

Service: 1

night crew not enthused

Service: 1