I didn’t get no silverware with my big order and the girl at the drive thru didn’t say not one word to me handed me my food didn’t say nothing as well . Very rude why do people like this get hired . Will be contacting corporate
Atmosphere: 1
Food: 1
Service: 1
Enoch Orge
OMG TACO BELL OMG !!!!!!!!!! I EAT HERE 3 TIMES A DAY!!!!!! 3 TIMES CAN YOU BELIEVE THAT!!!!!!!!! OMG !!!!!! TACO BELL YOU HAVE TO COME HERE YOU JUST HAVE TOO!!!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Rusty Price
Good food. Like the Ranchero burrito
Atmosphere: 5
Food: 5
Service: 5
Alexis Quinana
I hate how you try to be nice to these workers and they are the worst they make the experience so much worse than what it needs to be. If you can handle a simple conversation where I’m being nice you gotta have a smart remark like no just go work somewhere where you don’t talk to people
Atmosphere: 1
Food: 1
Service: 1
Breadlym Troche
Fast service and great costumer service
Atmosphere: 5
Food: 5
Service: 5
Joey Dyer
Ate at home
Food: 5
Service: 5
Gail
Super clean!
Atmosphere: 5
Food: 4
Service: 4
Sandra Feijoo
Subject: Poor Customer Service and Online Order Issue
I visited Taco Bell recently and placed an online order—something I don’t usually do. My son actually handled the order for me. Instead of ordering at the drive-through speaker, we went directly to the window, assuming we just needed to pay there. That was my mistake.
When I explained the situation, the male employee immediately said, “Next time you need to order at the window.” I apologized and asked if he wanted me to come back around. He responded with a frustrated tone, “No, that’s okay,” clearly annoyed. A female employee in the background repeated the same thing.
We gave the name for the order, and he told us to park by the curbside pickup area. We waited a while, but nothing happened. Eventually, the young man came back out and told us that the order didn’t register due to internet issues, and that another customer had experienced the same problem.
My son had already paid online, so he asked, “If I show you the order, can you fulfill it?” The employee said he needed to check, went back inside, and returned to say that his manager would not allow him to complete the order.
We left without our food, despite having paid for it. Although I was able to get a refund through the app for my order. I understand that technical problems happen, but the attitude and lack of willingness to work with us made the experience worse. I hope this feedback is helpful in improving service and communication at this location.
Atmosphere: 1
Service: 1
Phyllis Johnson
Ordered carry out but ate inside car, too hungry to wait till we got home and wanted to enjoy it hot. It was excellent!
Order the wrong thing completely had a melt down and they remade my whole order after my hubby called and were very sweet THANKS TIM I REALLY APPRECIATE IT
Food: 5
Crystal Campbell
You really shouldn’t have food items on your menu that you don’t have.
laura gonzalez
It was ok just wish they would put more meat on the nacho grande then chips
Atmosphere: 4
Food: 5
Service: 4
Animus Rex
Highly recommend using their app. It'll save you $ on increasingly higher food costs. Build a luxe box with 3 items and a drink for $7+ tax.
Then, just pull up to the drive thru, give em your name and confirm your order. Grab your food and away to enjoy your day. Can't beat it.
enjoyed our meal. Took food home.
Atmosphere: 5
Food: 5
Service: 5
I didn’t get no silverware with my big order and the girl at the drive thru didn’t say not one word to me handed me my food didn’t say nothing as well . Very rude why do people like this get hired . Will be contacting corporate
Atmosphere: 1
Food: 1
Service: 1
OMG TACO BELL OMG !!!!!!!!!! I EAT HERE 3 TIMES A DAY!!!!!! 3 TIMES CAN YOU BELIEVE THAT!!!!!!!!! OMG !!!!!! TACO BELL YOU HAVE TO COME HERE YOU JUST HAVE TOO!!!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Good food. Like the Ranchero burrito
Atmosphere: 5
Food: 5
Service: 5
I hate how you try to be nice to these workers and they are the worst they make the experience so much worse than what it needs to be. If you can handle a simple conversation where I’m being nice you gotta have a smart remark like no just go work somewhere where you don’t talk to people
Atmosphere: 1
Food: 1
Service: 1
Fast service and great costumer service
Atmosphere: 5
Food: 5
Service: 5
Ate at home
Food: 5
Service: 5
Super clean!
Atmosphere: 5
Food: 4
Service: 4
Subject: Poor Customer Service and Online Order Issue
I visited Taco Bell recently and placed an online order—something I don’t usually do. My son actually handled the order for me. Instead of ordering at the drive-through speaker, we went directly to the window, assuming we just needed to pay there. That was my mistake.
When I explained the situation, the male employee immediately said, “Next time you need to order at the window.” I apologized and asked if he wanted me to come back around. He responded with a frustrated tone, “No, that’s okay,” clearly annoyed. A female employee in the background repeated the same thing.
We gave the name for the order, and he told us to park by the curbside pickup area. We waited a while, but nothing happened. Eventually, the young man came back out and told us that the order didn’t register due to internet issues, and that another customer had experienced the same problem.
My son had already paid online, so he asked, “If I show you the order, can you fulfill it?” The employee said he needed to check, went back inside, and returned to say that his manager would not allow him to complete the order.
We left without our food, despite having paid for it. Although I was able to get a refund through the app for my order. I understand that technical problems happen, but the attitude and lack of willingness to work with us made the experience worse. I hope this feedback is helpful in improving service and communication at this location.
Atmosphere: 1
Service: 1
Ordered carry out but ate inside car, too hungry to wait till we got home and wanted to enjoy it hot. It was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito, Taco Shells, Burrito Supreme, Ground Beef Burrito
Restaurantji Recommends
Order the wrong thing completely had a melt down and they remade my whole order after my hubby called and were very sweet THANKS TIM I REALLY APPRECIATE IT
Food: 5
You really shouldn’t have food items on your menu that you don’t have.
It was ok just wish they would put more meat on the nacho grande then chips
Atmosphere: 4
Food: 5
Service: 4
Highly recommend using their app. It'll save you $ on increasingly higher food costs. Build a luxe box with 3 items and a drink for $7+ tax.
Then, just pull up to the drive thru, give em your name and confirm your order. Grab your food and away to enjoy your day. Can't beat it.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: 2 Chicken Chalupas Supreme Combo
Really dead but the food was delicious
Atmosphere: 3
Food: 4
Service: 4
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