Absolutely disappointing, 3 of you there. No one was in line. I had an online order, I come here, 20 minutes after it’s placed, still making the last sub. Here’s where you all messed up, I had ordered TWO TOASTED HOT SUBS. Well, it’s missing the toasted and hot. Not even the meat (meatball, bacon, pepperoni, nor chicken) was cooked/toasted. Quite ridiculous. I am requesting the store owner/General Manager to contact me, I want my money or a correction made. You can see clear as day, uncooked/not toasted, not even all the toppings are there. These are two subs I get frequently, I know the taste and the way it should be. Please try and argue photos and CLEARLY STATED NOTES AND ORDER REQUEST. I don’t know their names, but 3 females working today. Do better.
Atmosphere: 1
Food: 1
Service: 1
Austin “Tofu” Schmude
No veggie patties but helped find a subway that does
Atmosphere: 5
Food: 5
Service: 5
Dustin Spearman
Closes early. Went 30 minutes before close time lady was already cleaning and wouldn't open the door. Wednesday at 930. Supposedly closes at 10.
Sheila Kingman
From Shalimar location and others? ...The Tuna Salad not only has way too much mayo such that it falls off the bread now, it is also spread very thinly on the bread. Such a shame - Subway in Shalimar just a few months ago had the best Tuna sandwich in town. Subway: can you not correct this?? Your prices increased but quality has decreased a lot.
R LIND
Always good turkey club
Jazmyne K.
The girl working today was so nice!!
rawc0rpse22.
This Hispanic woman was so rude and she didn’t know how to do her job saying that I can’t get a refund when I placed and order because she didn’t know what she was doing, like girl it’s just sandwiches come on! I would have just been like I’ll remake it and have a good day but honestly they need to be shut down because this isn’t the first time I had issues with Shalimar man it’s just every time I try and order online it always sends it to the Shalimar store.
Atmosphere: 1
Food: 1
Service: 1
Jackie Strickland
6 people in our party. All the orders were correct. We dined in. The tables were clean. The decor neat and complete. The food delicious. I will stop there again when in the area.
Atmosphere: 4
Food: 5
Service: 5
katie allison
Guy working is always the sweetest, but lord, yall have him working like a slave! The ac is broken and it is 91 degrees in there!! You need to care more about your workers and let that poor guy go home! That's unsafe working conditions! It was hard for me to stand and order let alone him work with the hot ovens back there!
My Dad and I frequent this location when he is in town. I wish the meats on the first part of the assembly line were not blocked as they are now. During our last visit in Feb 2024, my Dad and I both specified 6 inch subs and the employee made us and charged us for foot long subs instead. If the assembly line wasn't blocked, we would have immediately noticed his mistakes (or intentional upsells) quick enough to correct him. Keep Cherry Coke at the drink station. I enjoy having it available.
Recommended dishes: The Ultimate B M T, Chocolate Chip Cookie
raye baggish
Parking: At least 10
Atmosphere: 5
Food: 5
Service: 5
Robby Wilcox
My Dad and I frequent this location when he is in town. I wish the meats on the first part of the assembly line were not blocked as they are now. During our last visit in Feb 2024, my Dad and I both specified 6 inch subs and the employee made us and charged us for foot long subs instead. If the assembly line wasn't blocked, we would have immediately noticed his mistakes (or intentional upsells) quick enough to correct him. Keep Cherry Coke at the drink station. I enjoy having it available.
Atmosphere: 3
Food: 4
Service: 3
Casondra Birtch
I specifically drive from niceville to shalimar because the customer service from Rachel is always the best. All the employees at this location are kind and quick, food is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Tiffany Buckthal
Would not take one coupon per customer as coupon states so went to different subway in town. Tried to tell my coworker and I we had to pay together and use one coupon.
Absolutely disappointing, 3 of you there. No one was in line. I had an online order, I come here, 20 minutes after it’s placed, still making the last sub. Here’s where you all messed up, I had ordered TWO TOASTED HOT SUBS. Well, it’s missing the toasted and hot. Not even the meat (meatball, bacon, pepperoni, nor chicken) was cooked/toasted. Quite ridiculous. I am requesting the store owner/General Manager to contact me, I want my money or a correction made. You can see clear as day, uncooked/not toasted, not even all the toppings are there. These are two subs I get frequently, I know the taste and the way it should be. Please try and argue photos and CLEARLY STATED NOTES AND ORDER REQUEST. I don’t know their names, but 3 females working today. Do better.
Atmosphere: 1
Food: 1
Service: 1
No veggie patties but helped find a subway that does
Atmosphere: 5
Food: 5
Service: 5
Closes early. Went 30 minutes before close time lady was already cleaning and wouldn't open the door. Wednesday at 930. Supposedly closes at 10.
From Shalimar location and others? ...The Tuna Salad not only has way too much mayo such that it falls off the bread now, it is also spread very thinly on the bread. Such a shame - Subway in Shalimar just a few months ago had the best Tuna sandwich in town. Subway: can you not correct this?? Your prices increased but quality has decreased a lot.
Always good turkey club
The girl working today was so nice!!
This Hispanic woman was so rude and she didn’t know how to do her job saying that I can’t get a refund when I placed and order because she didn’t know what she was doing, like girl it’s just sandwiches come on! I would have just been like I’ll remake it and have a good day but honestly they need to be shut down because this isn’t the first time I had issues with Shalimar man it’s just every time I try and order online it always sends it to the Shalimar store.
Atmosphere: 1
Food: 1
Service: 1
6 people in our party. All the orders were correct. We dined in. The tables were clean. The decor neat and complete. The food delicious. I will stop there again when in the area.
Atmosphere: 4
Food: 5
Service: 5
Guy working is always the sweetest, but lord, yall have him working like a slave! The ac is broken and it is 91 degrees in there!! You need to care more about your workers and let that poor guy go home! That's unsafe working conditions! It was hard for me to stand and order let alone him work with the hot ovens back there!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Cookies, Pizza Sub, Subway Club, Oven Roasted Turkey & Ham
My Dad and I frequent this location when he is in town. I wish the meats on the first part of the assembly line were not blocked as they are now. During our last visit in Feb 2024, my Dad and I both specified 6 inch subs and the employee made us and charged us for foot long subs instead. If the assembly line wasn't blocked, we would have immediately noticed his mistakes (or intentional upsells) quick enough to correct him. Keep Cherry Coke at the drink station. I enjoy having it available.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Good price, and good taste. We love it, and
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T, Chocolate Chip Cookie
Parking: At least 10
Atmosphere: 5
Food: 5
Service: 5
My Dad and I frequent this location when he is in town. I wish the meats on the first part of the assembly line were not blocked as they are now. During our last visit in Feb 2024, my Dad and I both specified 6 inch subs and the employee made us and charged us for foot long subs instead. If the assembly line wasn't blocked, we would have immediately noticed his mistakes (or intentional upsells) quick enough to correct him. Keep Cherry Coke at the drink station. I enjoy having it available.
Atmosphere: 3
Food: 4
Service: 3
I specifically drive from niceville to shalimar because the customer service from Rachel is always the best. All the employees at this location are kind and quick, food is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Would not take one coupon per customer as coupon states so went to different subway in town. Tried to tell my coworker and I we had to pay together and use one coupon.
Atmosphere: 1
Food: 1
Service: 1
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