McDonald's
20315 Old Cutler Rd, Miami
(305) 235-5600
Recent Reviews
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Listed as 24 hours is my third time coming and no service at 2 am, false advertisement
Atmosphere: 1
Food: 3
Service: 1
Mc Rib onions was nasty
Atmosphere: 4
Food: 3
Service: 5
The service here is super fast compare to other location.... If I had to go to a McDonald would be this one.
Atmosphere: 3
Food: 4
Service: 4
I haven’t gone twice to the drive through and The fries are cold and the nuggets are hard as a rock
Atmosphere: 1
Food: 1
Service: 1
This McDonald's never fails to mess up my order. Every. Single. Time. Not only do I need to check the bag before I leave but I need to open the wrapper or boxes and make sure it's correct. I get the wrong sandwich, a sandwich with nothing on it or today I had a chicken sandwich with a piece of chicken no bigger than a chicken nugget. All while the employees goof off and do eeny, meeny, miny, moe to see who will work the window next.
Atmosphere: 1
Food: 1
Service: 1
This place needs new employees, place an order through uber eats and for more than a hour I was waiting when one of the drivers told me they don’t want to send anything because the order wasn’t there.. having the order on my hands went to the rest when I saw a bunch of lazy kids doing nothing and no taking any orders because they just don’t want to work
Atmosphere: 1
Food: 1
Service: 1
My son did a summer soccer program sponsored by Mc Donald's. He wore a uniform full of Mc Donald's colors and insignia. He looked like a happy meal basically. In any case he was given a gift card to use at the store for his hard work. We are down to about $2 and change. We went to the store and the cashier could not figure out how to use it so called the manager. She came to try to help and advised that it would not ring up when she swiped. I used to work at a movie theater when I was younger and noticed they were using the same type of POS (Point of Sale) computer. I advised she should try to enter the card info manually. She replied that there was no way to do that. I responded then why is there a number and code printed on the card. She told me that I had to contact the number on the card to figure it out. I noted that she was getting paid to stand there and watch me do her job. She did not provide me with any further help in the situation other than swiping a card on her POS. I know this is such a basic issue as far as not being able to use $2 and change for a transaction, but what has happened to customer service since I was working it in the 90s? It's like they don't even try any more and I have to do all the work for them.
Service: 1
It’s McDonald’s.
I did see a guest argue, yelling, cussing and throw his burger/ drink.
He was upset they got his order wrong.
Almost a TikTok moment if I had recorded it to post.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries
It's always empty but the younger employees don't pay attention to the orders, I had to go back and change the order, this is in drive tru
Atmosphere: 5
Food: 4
Service: 3
Worse McDonald ever!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's never open late. The service is hardly ok because there are often new employees. They have a terrible curb side service. Often wait gives are over 15 minutes
Atmosphere: 2
Food: 3
Service: 1
Samanta (Cashier) She is so rude I dont know how she is working on McDonal’s with that actitud.
Atmosphere: 1
Food: 1
Service: 1
The times I've been the food was overheated and the burger tasteless. Not only that, the other days my boyfriend who is dedicated to making deliveries in the Doordash application went to pick up an order and they spent 40 minutes without placing the order, making him waste time and money. The truth is that it is the worst McDonald's I have ever been to.
Atmosphere: 2
Food: 2
Service: 1
good breakfast
Atmosphere: 4
Food: 4
Service: 4
Very unprofessional employees they should be trained and retrained and trained again left us waiting in the second window for 10 minutes and then still came back and asked us what our order was just two coffees, very unprofessional. We had to repeat our order 3 times at the speaker I hope management reads this and does something about it we waited so long that we told them to keep the money and went somewhere else. worst McDonald's I have ever went. Wasted my time just writing this comment ?
Service: 1
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