We stopped in at this burger king the only ones here and it took them 30 mins to fill an order of hamburgers and fries. It might have something to do with people sitting in the restaurant talking while only 2 people were working. Watched 2 people pull up thier pants and just talking instead of working from 4:04 pm to 4:35 pm and they still screwed up the order.
Atmosphere: 1
Food: 3
Service: 1
Michael Hicks
It was late and the lot was dark. Weren't sure if they were open but saw a car in the drive thru so drove in. It was a bit of a wait to get the food but the employees were polite and professional and the food was outstanding and I don't say that often about fast food or any food for that matter.
Visited on 12/24 around 6:00 pm. They opened the drive-thru window without greeting us and seemed very rushed. Our order was incomplete, and they closed the window before checking. We had to knock on the window to get the missing items. Overall, not a great experience.
Atmosphere: 1
Food: 3
Service: 1
MiamiDee
This is, BY FAR, the worst BK I've ever been too. One time I went there and it was dark outside and they hadn't even turned the Big Burger King sign on. I almost didn't go thru the drive thru because I wasn't sure they were open. The grease in the fries, and even the breakfast potatoes, overpowered the taste. Tasted like they hadn't changed out the oil in months. One time, a few months ago, I went and got the mozz sticks with my order and they were cold, dried out and inedible. I recently went in the morning and the croissanwich I got had a hard/dried out croissant that broke apart as I tried to eat it. I was there for over 10 minutes waiting in the drive thru as well. I kinda like BK on occasion and this one is nearby, and I kept thinking it was just a couple bad days for them. But now I think it's just a bad store. Employees are slow and rarely friendly too. Skip this location.
Atmosphere: 1
Food: 1
Service: 1
Amanda Carver
Wish I could give less this happened Nov 23, 2015 around 8pm. My husband asked for cheese no onions they gave him zero cheese extra onions. I called about it the lady didnt give a name a hung out in me when I said one of your workers took it out on my husband. Corporate please look into this and fire them if they refuse to improve
Atmosphere: 1
Food: 1
Service: 1
allie spooner
Went to the location in Durbin Crossing and had such a terrible experience I literally drove off. My son was crying in the back hungry I decide to try another one and im glad I did! Tina the general manger was nothing but amazing. She was so kind, sweet, and caring. I’ve never experienced someone at a fast food restaurant be so nice and respectable. They need more people like her! She’s amazing! Thanks again Tina!!
Atmosphere: 5
Food: 5
Service: 5
Steve Wicks
It's better than McDonald's.
Atmosphere: 3
Food: 3
Service: 3
Roger Wren
Good burger 🍔 😋
Atmosphere: 4
Food: 4
Service: 4
Mee Mee
They were fast friendly 10 x better than us 1 south location
Atmosphere: 5
Food: 5
Service: 5
Jay
I'm a trucker and I called at the last minute right before this burger king closed. The young queen, told me to come on in and they would take care of me.
I'm not gonna lie. It takes alot to get a rise outta me but when it comes to this. I really feel the need. When we were kids we cherished the times our parents took us to a fast food place before school. It's was a good day that day you know. Well. Not in this case. The food we were served was practically inedible. Biscuits were burnt and under cooked. Sandwiches looked like they experienced a hate crime before being wrapped. We waited in a parking lot for almost 30 minutes for them to finish our order. When it did it was absolutely awful. The chicken tasted like freezer burnt fried fish patties from 1999. We will not be returning and greatly encourage people to take their business elsewhere. Zero stars! Hands down worst food food in st augustine!
Daniel Ciciora
Good fast food
Atmosphere: 5
Food: 5
Service: 5
El Guapo
As Burger King, The Famous Flame Broil never disappoints. The staff is great, but all the flaws are a fault of the big corporate greed. If only the greedy corporate officers would sacrifice bonuses to uplift morale and enthusiasm, you would see an increase in employee and customer satisfaction. That alone would drive sales and an increase in customer returns. This would put the Flame back in Burger King.
We’ve been here twice… the last visit was 4 months ago. Their playground looks cool and the little one was stoked but it was “Temporary closed”. I’m assuming it’s never going to reopen.#Closed since 2007
Atmosphere: 1
Food: 4
Service: 4
Ean Redden
Absolutely avoid. Rude staff Cant prolly take a order. And the wait time for food is absolutely absurd.
We stopped in at this burger king the only ones here and it took them 30 mins to fill an order of hamburgers and fries. It might have something to do with people sitting in the restaurant talking while only 2 people were working. Watched 2 people pull up thier pants and just talking instead of working from 4:04 pm to 4:35 pm and they still screwed up the order.
Atmosphere: 1
Food: 3
Service: 1
It was late and the lot was dark. Weren't sure if they were open but saw a car in the drive thru so drove in. It was a bit of a wait to get the food but the employees were polite and professional and the food was outstanding and I don't say that often about fast food or any food for that matter.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburger, Spicy Chicken Sandwich
Visited on 12/24 around 6:00 pm. They opened the drive-thru window without greeting us and seemed very rushed. Our order was incomplete, and they closed the window before checking. We had to knock on the window to get the missing items. Overall, not a great experience.
Atmosphere: 1
Food: 3
Service: 1
This is, BY FAR, the worst BK I've ever been too. One time I went there and it was dark outside and they hadn't even turned the Big Burger King sign on. I almost didn't go thru the drive thru because I wasn't sure they were open. The grease in the fries, and even the breakfast potatoes, overpowered the taste. Tasted like they hadn't changed out the oil in months. One time, a few months ago, I went and got the mozz sticks with my order and they were cold, dried out and inedible. I recently went in the morning and the croissanwich I got had a hard/dried out croissant that broke apart as I tried to eat it. I was there for over 10 minutes waiting in the drive thru as well. I kinda like BK on occasion and this one is nearby, and I kept thinking it was just a couple bad days for them. But now I think it's just a bad store. Employees are slow and rarely friendly too. Skip this location.
Atmosphere: 1
Food: 1
Service: 1
Wish I could give less this happened Nov 23, 2015 around 8pm. My husband asked for cheese no onions they gave him zero cheese extra onions. I called about it the lady didnt give a name a hung out in me when I said one of your workers took it out on my husband. Corporate please look into this and fire them if they refuse to improve
Atmosphere: 1
Food: 1
Service: 1
Went to the location in Durbin Crossing and had such a terrible experience I literally drove off. My son was crying in the back hungry I decide to try another one and im glad I did! Tina the general manger was nothing but amazing. She was so kind, sweet, and caring. I’ve never experienced someone at a fast food restaurant be so nice and respectable. They need more people like her! She’s amazing! Thanks again Tina!!
Atmosphere: 5
Food: 5
Service: 5
It's better than McDonald's.
Atmosphere: 3
Food: 3
Service: 3
Good burger 🍔 😋
Atmosphere: 4
Food: 4
Service: 4
They were fast friendly 10 x better than us 1 south location
Atmosphere: 5
Food: 5
Service: 5
I'm a trucker and I called at the last minute right before this burger king closed. The young queen, told me to come on in and they would take care of me.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I'm not gonna lie. It takes alot to get a rise outta me but when it comes to this. I really feel the need. When we were kids we cherished the times our parents took us to a fast food place before school. It's was a good day that day you know. Well. Not in this case. The food we were served was practically inedible. Biscuits were burnt and under cooked. Sandwiches looked like they experienced a hate crime before being wrapped. We waited in a parking lot for almost 30 minutes for them to finish our order. When it did it was absolutely awful. The chicken tasted like freezer burnt fried fish patties from 1999. We will not be returning and greatly encourage people to take their business elsewhere. Zero stars! Hands down worst food food in st augustine!
Good fast food
Atmosphere: 5
Food: 5
Service: 5
As Burger King, The Famous Flame Broil never disappoints. The staff is great, but all the flaws are a fault of the big corporate greed. If only the greedy corporate officers would sacrifice bonuses to uplift morale and enthusiasm, you would see an increase in employee and customer satisfaction. That alone would drive sales and an increase in customer returns. This would put the Flame back in Burger King.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Hamburger, Onion Rings, Sandwich
We’ve been here twice… the last visit was 4 months ago. Their playground looks cool and the little one was stoked but it was “Temporary closed”. I’m assuming it’s never going to reopen.#Closed since 2007
Atmosphere: 1
Food: 4
Service: 4
Absolutely avoid.
Rude staff
Cant prolly take a order.
And the wait time for food is absolutely absurd.
This place needs to be evaluated.
Atmosphere: 1
Food: 2
Service: 1
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