Café Del Hidalgo- Ice Cream, Food, And Drink

Although their sign and information on yelp says that they are open until 10:00 PM, they closed at about 8:19 PM and would not allow us to come in and place an order for some gelato, with people still inside.
Will definitely not go back and spend money with them.

Best Gelato in town!!

Every year we come to St Augustine. Clearly it’s changed over the years, not necessarily for the better. However, Cafe de Hidalgo is always my go to. Their gelato is amazing! I’ve tried many flavors, Amaretto is the best! The food is also good if you’re looking for a nice little place to grab a sandwich and a drink.

Atmosphere: 5

Food: 5

Service: 5

The best crepes ever! Savory and sweet are both just as good. Way better than the crepe place down the street. Good food and service. Definitely try them out!

Atmosphere: 3

Food: 5

Service: 5

Nice little spot in the middle of george street. Open air but cool inside. Great coffee. I did not try the food I was looking for cuban food. Pet friendly

Atmosphere: 4

Service: 5

Cute little place (I think it has another section but not sure). Gelato was good but not as strong in flavor as I had expected. Loved their chocolate almond joy flavor though! Very chill atmosphere while we were there. Staff seemed kind. Good place to cool down on a hot day

Atmosphere: 5

Food: 4

Service: 4

Excellent paninis made with Cuban bread

I thought there would be more interesting gelato flavors but they're all quite basic. If you like sorbet though this is your place

must have new owners, used to love to go there for gelato, now the service is bad and the gelato simply isn't gelato... Please come back old owners!

Had the chicken Caesar salad and my daughters had paninis. Salad was so-so, the sandwiches were subpar. Overall, service wasn’t bad with the major exception of the woman behind the counter who was exceedingly rude. No need to go back.

Chill cafe, deli meat paninis and ice cream. One of the fairer priced eateries in the district.

As much as a adore gelato, Cafe Hidalgo has disappointed with it's absolutely horrendous customer service want too many times.

On multiple occasions we went to this gelateria within the displayed hours evaporation only to be met with sudden closures out of nowhere. The last time my friends and I, one of whom was from out of state we're anticipating going there.

We arrived and were greeted by a staff member who barely spoke any English, something inappropriate to begin with. This individual managed to communicate with us that we could return at 9:30 p.m. as we were anticipating something for dessert. We returned at 9:00 p.m. only to be met with the statement that they weren't closed. They made absolutely zero effort to accommodate the fact that we were paying customers whom they even told us to come back and that we were looking forward to having their gelato.

After an unpleasant conversation with another staff member, they flat out told us that they don't adhere to their displayed hours and just choose to close whenever they feel like it. This is terribly unprofessional and outright unacceptable. I will never be going back to this Cafe ever again and I highly recommend everyone to stay away and don't have your hopes up because no matter what the sign says or what the employees say, they'll be closed before you have a chance to buy from them.

Great gelato, absolutely abysmal customer service.

Atmosphere: 2

Food: 5

Service: 1

After dinner, we wanted something sweet. Gelato: they had so many delicious flavors
We got salted caramel and almond joy. Cute store! Great customer service. Decent prices!

Best gelato in St. Augustine!

Had the espresso frappe with homemade tiramisu and bacio hazelnut gelatos - delish! ⭐️⭐️⭐️⭐️⭐️