We stop here every time we visit STA and buy a box full of macarons! This place never disappoints, and the variety of flavors is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macarons, Pistacchio and Lavender Macaroon
T W
Came for an after dinner treat on a Friday night. Let's start with the positives. Staff was friendly and atmosphere was festive.
Now the treats that is a different story. Ordered the Napoleon which by your own website states "Pastry cream’s smooth, rich texture balances the soft crunch of these sweet layers." My piece, there was no soft crunch and pastry cream was almost frozen. Also ordered a Key Lime tart which was ok. Left disappointed.
Atmosphere: 4
Food: 2
Service: 4
Nicole LaChance
This is a MUST stop every time we come up to St Augustine.
Atmosphere: 5
Food: 5
Service: 5
Silvia Brosien
Last year I visited st augustine and I was very disappointed with the cappuchino it tasted like watery milk without 2 shots of coffee.i ask to make me a better one they said no.i already paid .I will not go back to this st. Augustine le macron
Atmosphere: 1
Food: 1
Service: 1
Clau Garcia
Excellent!
Atmosphere: 5
Food: 5
Service: 5
Aliat Kassim
I would like to take a moment to update my review after having a constructive conversation with the manager. I appreciate that my concerns were heard and addressed. While the macarons did not meet my expectations, I want to commend the staff for their kindness and willingness to work with me. Thank you for your attention to customer feedback!
Atmosphere: 5
Food: 2
Service: 5
Andreu Schumacher
Food prices and flavor don’t really matter when things hit the fan. Quick summary (TLDR) at bottom.
My brother, my father and his wife, my wife, and myself of course, went late on the evening of December 28th. My brother, who is physically disabled and noticeably so, leaned against the counter, as no tables or handrails were available, and accidentally knocked over the cone size display. One cone size was destroyed, but no other damage was done to the stand or other three display cones. My brother apologized and explained what happened, as the staff didn’t see the full event. The staff demanded $25, yes $25 not a mistype, for the cone that was destroyed. My brother not being the one who was paying for the treat, and not having the money, informed the staff of that and let them know who they needed to talk to. Our father tried to tell them that he would pay for it, but they wouldn’t listen to him, instead continuing to go after my brother, and threatening to call the police for theft. After persisting he told them, “I’m not paying you, you need to talk to them (pointing at our father and myself) I don’t have any money.” at which point our father restated he was paying, and I took my brother outside to de-escalate the situation. Not but moments after one staff member followed us and continued to harass my brother. My brother offered the staff member the only thing he had, literally taking off his jacket and trying to hand it over to them. At that point a second staff member came out, to his credit he seemed to want to de-escalate the situation as well, our father then came out and asked what the problem was. Pointing out again that he already said he would pay for it. Both staff then returned to being rude and demanding that we leave, remember my brother and I already stepped out, and continued to accuse us of theft. After stating we had no intention to return the staff went inside. My father’s wife and my wife paid for the things we had ordered and extra for the destroyed cone (no one seemed to notice they were with us). I understand that it’s a busy night, but this kind of treatment of anyone is unacceptable. Staff was told by both my brother and father who would be paying for the accident, and on top of that my father wasn’t even trying to talk them down on the ridiculous $25 price, for a display cone that cost them less than .25¢ to replace.
TLDR My disabled brother accidentally destroyed a .25¢ ice cream cone on the cone size display, the staff demanded $25, my brother and father tells them that our father was the one paying, they accused my brother of theft for not paying, followed him and I out of the store when I took him out to calm the situation after our father restated he would pay, and demanded we leave when we were already outside, and our wives paid for our order and the broken cone.
Atmosphere: 2
Food: 3
Service: 1
Pooja J
The place needs some improvements in terms of how it looks as there is no seating area. The service and the deserts are great.
Parking: It’s a paid parking anywhere you go
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Macarons
Cristian Gomez
Went to the restaurant with my wife and the price was too expensive plus there were broken chairs and the chocolate was disgusting and tasted like water
I went to le macaron and there were only broken chairs, the music was super loud and the hot chocolate was the worst I have ever put in my mouth.
M&R group 4
I went to the restaurant and I didn't like it at all. I saw a lot of broken chairs. The music was too loud and I had to vote for the hot chocolate because it had no flavor and it burned my tongue 3 times.
Service: 1
mairim blanco
I went to the place with my family and what we found were broken chairs there was obnoxious music and the worst hot chocolate I have EVER tasted it was just water! So in the end I would not recommend this place to
Atmosphere: 1
Nick Schumacher
No handicap access, disrespectful, overcrowded with no organization, out of order tables, and the food wasn't even good. More expensive than they should be. Discriminated against disabled.
Kid-friendliness: Not friendly at all
Wheelchair accessibility: No accessibility
Atmosphere: 1
Food: 1
Service: 1
Carlos Cantarey
Very good branch, the mango ice cream and coffee were very good, probably because of the day I went but it was extremely busy and this gave the place a slightly unpleasant appearance but not dirty. I will return to try the coffee to see if this is also better than the other branch I know.
We had the iced macaroons (chocolate). Delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macarons
We stop here every time we visit STA and buy a box full of macarons! This place never disappoints, and the variety of flavors is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macarons, Pistacchio and Lavender Macaroon
Came for an after dinner treat on a Friday night. Let's start with the positives.
Staff was friendly and atmosphere was festive.
Now the treats that is a different story. Ordered the Napoleon which by your own website states "Pastry cream’s smooth, rich texture balances the soft crunch of these sweet layers." My piece, there was no soft crunch and pastry cream was almost frozen. Also ordered a Key Lime tart which was ok. Left disappointed.
Atmosphere: 4
Food: 2
Service: 4
This is a MUST stop every time we come up to St Augustine.
Atmosphere: 5
Food: 5
Service: 5
Last year I visited st augustine and I was very disappointed with the cappuchino it tasted like watery milk without 2 shots of coffee.i ask to make me a better one they said no.i already paid .I will not go back to this st. Augustine le macron
Atmosphere: 1
Food: 1
Service: 1
Excellent!
Atmosphere: 5
Food: 5
Service: 5
I would like to take a moment to update my review after having a constructive conversation with the manager. I appreciate that my concerns were heard and addressed. While the macarons did not meet my expectations, I want to commend the staff for their kindness and willingness to work with me. Thank you for your attention to customer feedback!
Atmosphere: 5
Food: 2
Service: 5
Food prices and flavor don’t really matter when things hit the fan. Quick summary (TLDR) at bottom.
My brother, my father and his wife, my wife, and myself of course, went late on the evening of December 28th. My brother, who is physically disabled and noticeably so, leaned against the counter, as no tables or handrails were available, and accidentally knocked over the cone size display. One cone size was destroyed, but no other damage was done to the stand or other three display cones. My brother apologized and explained what happened, as the staff didn’t see the full event. The staff demanded $25, yes $25 not a mistype, for the cone that was destroyed. My brother not being the one who was paying for the treat, and not having the money, informed the staff of that and let them know who they needed to talk to. Our father tried to tell them that he would pay for it, but they wouldn’t listen to him, instead continuing to go after my brother, and threatening to call the police for theft. After persisting he told them, “I’m not paying you, you need to talk to them (pointing at our father and myself) I don’t have any money.” at which point our father restated he was paying, and I took my brother outside to de-escalate the situation. Not but moments after one staff member followed us and continued to harass my brother. My brother offered the staff member the only thing he had, literally taking off his jacket and trying to hand it over to them. At that point a second staff member came out, to his credit he seemed to want to de-escalate the situation as well, our father then came out and asked what the problem was. Pointing out again that he already said he would pay for it. Both staff then returned to being rude and demanding that we leave, remember my brother and I already stepped out, and continued to accuse us of theft. After stating we had no intention to return the staff went inside. My father’s wife and my wife paid for the things we had ordered and extra for the destroyed cone (no one seemed to notice they were with us).
I understand that it’s a busy night, but this kind of treatment of anyone is unacceptable. Staff was told by both my brother and father who would be paying for the accident, and on top of that my father wasn’t even trying to talk them down on the ridiculous $25 price, for a display cone that cost them less than .25¢ to replace.
TLDR
My disabled brother accidentally destroyed a .25¢ ice cream cone on the cone size display, the staff demanded $25, my brother and father tells them that our father was the one paying, they accused my brother of theft for not paying, followed him and I out of the store when I took him out to calm the situation after our father restated he would pay, and demanded we leave when we were already outside, and our wives paid for our order and the broken cone.
Atmosphere: 2
Food: 3
Service: 1
The place needs some improvements in terms of how it looks as there is no seating area. The service and the deserts are great.
Parking: It’s a paid parking anywhere you go
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Macarons
Went to the restaurant with my wife and the price was too expensive plus there were broken chairs and the chocolate was disgusting and tasted like water
Service: 1
Restaurantji Recommends
I went to le macaron and there were only broken chairs, the music was super loud and the hot chocolate was the worst I have ever put in my mouth.
I went to the restaurant and I didn't like it at all. I saw a lot of broken chairs. The music was too loud and I had to vote for the hot chocolate because it had no flavor and it burned my tongue 3 times.
Service: 1
I went to the place with my family and what we found were broken chairs there was obnoxious music and the worst hot chocolate I have EVER tasted it was just water! So in the end I would not recommend this place to
Atmosphere: 1
No handicap access, disrespectful, overcrowded with no organization, out of order tables, and the food wasn't even good. More expensive than they should be.
Discriminated against disabled.
Kid-friendliness: Not friendly at all
Wheelchair accessibility: No accessibility
Atmosphere: 1
Food: 1
Service: 1
Very good branch, the mango ice cream and coffee were very good, probably because of the day I went but it was extremely busy and this gave the place a slightly unpleasant appearance but not dirty. I will return to try the coffee to see if this is also better than the other branch I know.
Atmosphere: 3
Food: 5
Service: 4
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