McDonald's

2431 US-1, St. Augustine
(904) 794-1013

Recent Reviews

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Alberto Silvestriz (Los Basurines)

They are always preatty quick in here.

Top Kat

It's McDonald's so?

Atmosphere: 3

Food: 3

Service: 2

Edward Paucek

OK my dog got a biscuit.

David Nails

Same as every other McDonald's

Atmosphere: 4

Food: 5

Service: 4

John Foster

Only one order kiosk was working. Very long wait. No cheese on the Bacon Egg and Cheese Biscuit. A folded egg was put on a Sausage Egg McMuffin.

Atmosphere: 1

Food: 2

Service: 1

Michael Matyasec

Basically I spent $11 for a medium coke for the third visit out of four. The orders get messed up regularly. The service was nice. Don't go here unless your thirsty.

Atmosphere: 1

Food: 1

Service: 5

AI AI

The Manager and staff are stretched and stressed! There needs to be some type of customer service revamp. there will be 10 people working on one order at a time which makes no sense. For example, I had an order for a large caramel frappe two sausage McMuffins and three cookies I put the order in at 9:20. It told me it would be available at 9:38 still at 9:59. The order was not prepared. I called the manager to not complain, but only to ask and her response was less than professional. McDonald’s is a worldwide corporation and has been in business for many years. They should understand what it means to have a rush McDonald’s please do better great things are still possible for this brand. Please accept my feedback as just a suggestion, coaching opportunity and not a severe complaint. There really needs to be some coaching in this store.

Diego S.

Softdrinks with cruel water.

Atmosphere: 3

Food: 4

Service: 4

Delilah

Great service and the store was very clean. Workers were very friendly. Food was nice and hot and exactly how I asked for it. (I'm picky, so it always makes me happy when they make changes and give exactly what I ask for.

Atmosphere: 5

Food: 5

Service: 5

Bruce Wayne

Good service at 5.30 pm.

Atmosphere: 5

Food: 5

Service: 5

Emma Camel

This place doesn't even deserve a star. Horrible service and incompetent

staff.

Food: 1

Service: 1

Jeanelle Wellhoner

Always understaffed but the ones who show up work really hard. My order is always right. Just slow service.

john celano

Waited on a double cheeseburger and fries for 20 minutes they wanted to give it to me it was ice cold I told them to keep the $5

Atmosphere: 1

Food: 1

Service: 1

Teyona Rodgers

I decided to go to McDonald on my 30 min lunch break. I went through the drive thru. For whatever reason they were only taking orders from the cars on the inner line and not the outer line. No sign or cones blocking the outer line which is the lane i was in. After taking 3 orders from car that i was before the person came on my speaker to take my order. I asked why are they only taking order from the inner and not the outer lane. He replied it because they busy. Which i didnt understand that at all. You’re busy so you only take one lane order and not the other. So he proceed and goes do you want to order or not. So now im upset and said no. So i proceed to go up and get to the window and the manger was there. I proceed to tell her and she seem not to care. If you have one person working the drive then you either have the person alternate between lanes or close one lane. Being busy is not a reason to ignore customers and have them wait! All she stated was “i hear you.” I never had any issue with this place but today. Food was good and hot but customer service suck

Atmosphere: 1

Food: 4

Service: 1

RANDY MILLER

I’m going keep it short. This location is horrible. The food was fine but the service is non existent. They take care of Togo very well but if you come inside everyone walks by like you’re not there. Almost like they’re playing “not it”. Took us over 8 minutes to get our food and I placed it online before I got there. I saw Togo fill up twice before we got odor food. Guest where standing for ever waiting to get there food. Crazy, eat here at your own risk.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Cheeseburger

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