McDonald's
2340 FL-16, St. Augustine
(904) 824-8646
Recent Reviews
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This location is atrocious. I have family visiting from another country. They have accents. Yes they are bilingual. I doubt the manager at this location has the acumen to be bilingual. Anyways, all the children wanted was to have “American McDonalds.” My wife has an accent. She tried to order food and was told 3 of her credit cards were declined. While she was there, unbeknownst to McDonald’s at the time, but “knownst” (that’s from Spaceballs) to me, I quickly checked with Amex about my purple card or her purple card being declined. Amex said no declinations. She was also told her Marriott card was declined (which is when i knew her experience was BS), and she was forced to use a debit card (because those can’t be declined unless there’s no money). I called (i have no accent and i know racism, prejudice and bigotry when i see it or hear about it) and spoke to a manager named “Sean” or “Shawn.” I told her the line was recorded because it was and Florida is a two-party state. I told her the situation, and she literally ignored me. There was no significant noise in the background and i could hear activity so there won’t be any lying to weasel one’s way out or make excuses. My suspicion is she is the one who interacted with my wife directly and knew she was caught and busted. So i will go there in person to confirm my suspicion as to WHO the perp was (she doesn’t know what I look like) and take it from there. But ask yourself this. Do you want to do business with a franchise that operates this way? I will be taking this up directly with corporate since the “manager” if “managing” is what you call her behavior, has made it difficult to contact the owner. I’m not huge on social activism, but I pay my taxes, have perfect credit, and no one in my family will be bullied or treated this way whether its this franchise’s policy or a rogue uneducated bigot. It’s unacceptable in the USA to treat people this way. Period. There’s NO excuse. It’s atrocious. I will never spend another dollar here. I ended up spending 90 bucks at Burger King. Now the kids like Burger King LOL. Kids are smart.
Atmosphere: 1
Food: 5
Service: 1
I saw the lady wipe her sweat wipe that on the back of her pants and then hand someone a happy meal😩no!
Atmosphere: 1
Food: 1
Service: 1
They’re open 24 hrs but if you don’t mobile order late at night they’ll try to tell you they’re closed.
Atmosphere: 3
Food: 5
Service: 3
Chocolate milk shake. Yum
Food: 5
Service: 5
Very clean and the breakfast was lovely.
Atmosphere: 5
Food: 5
Service: 5
Awesome person working at 2 am, great food
Food: 5
Service: 5
McDonald's is going downhill. I'm not impressed with their menu. They have lost my business here in the States to the best of my knowledge. They may be better in other cities.
I was across da street and had 2 do DoorDash cause dis dumb woman at da drive thru not tryn let me go thru on foot but whole time the DoorDash come and I order a mcchicken snack rap and 1 medium fry 1 small fry but whole time they didn't give me any fries and no mayo on my mcchicken so I call da DoorDash driver he saying its McDonalds fault so I call McDonalds and this smart mouth woman said come back for my fries so I go back and they taking hella long 2 open da door and dis woman got da nerve 2 stare at me for like 10 mins while im sittin dere and not open da door and den 5 damn years later I get my fries yall trash 🤦🏽♂️🤦🏽♂️
Atmosphere: 1
Food: 1
Service: 1
Food was hot the location was very clean the bathroom was clean as well. The neighborhood felt safe to be in so I would recommend coming here with family on your way through to somewhere on a trip 😁❤️ that's what we did.
Atmosphere: 5
Food: 5
Service: 5
Clean bathroom , fast service, best double quarter pounder over ever had! Just stopping off the highway it was awesome 👌🏾
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly staff gray location and food unfortunately service was extremely delayed
Atmosphere: 4
Food: 5
Service: 2
Rude people and food was kinda old and dry.
Atmosphere: 3
Food: 1
Service: 1
Like 5 dollar meal option
Atmosphere: 5
Food: 5
Service: 5
This spot is usually good if you want good customer service. There is also plenty of space to park my service van
Atmosphere: 5
Food: 5
Service: 5
Employees were walking about seemingly lost. Long backup of people waiting. They’ve lost the concept of ‘fast food’
Atmosphere: 2
Food: 4
Service: 2
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