McDonald's
103 Tuscan Way, St. Augustine
(904) 940-0605
Recent Reviews
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Everyone's pleasant to be around very friendly and food was very fresh and hot
It's McDonald's what could go wrong
Lazy! Didn’t blend my frappe. Gave my kids burnt fries asked for new fries and they were from
The same batch.
Five of us stopped here to eat and only myself and our 7 year old ate here. We were the only two to get sick hours later. We both got extremely food poisoning at this location…24 hours later and we’re still extremely eat. Eat here with caution.
Missing food. Had to go back.
My food was cold the sausage tasted like a run down chop shop and there sweet tea is literally never sweet it doesn’t even taste unsweet it’s just that bad they are terrible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hot Fudge Sundae
Poor management No customer service won’t even acknowledge a customer When missing items that was payed for
Atmosphere: 1
Food: 4
Service: 1
Had a horrible experience here last night with the manager, Jaylen. My mom and I were waiting for someone to help us at the drive through and he was so rude to us and curt. There was no friendliness at all. When we pulled up to the window we asked for him and told him that we didn’t appreciate his rude attitude and he told us he didn’t care what we thought and that he was perfectly fine. When we said we would not like to buy our food because of his customer service he said “Okay cool, bye!!” We’ve been coming here as loyal customers for a long time and we’re very upset to have been treated so rudely. We will not be coming back! I recommend McDonald’s promotes better managers that actually care about their customers and do not treat them with disrespect and behave like immature teenagers when met with a complaint. This manager (Jaylen) is a drain in your company and incredibly disrespectful. Do better McDonald’s!
Atmosphere: 1
Food: 1
Service: 1
The workers are very nice, but my order always gets messed up. It can be super frustrating.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Cheeseburger, Happy Meal
We did receive a burger like this
Food: 1
Restaurantji Recommends
Zombie workers. No personalites or energy. They all look bored, pissed off or both. Depressing, but that's most fast-food and retail these days. Never see manager inspiring them or helping them develop any skills. Usually a minute or two for cashier to count out cash change, even though the amount due is displayed on the register.
Atmosphere: 3
Food: 4
Service: 2
Murabella McDonald's
It's just sad. We found one booth that was partially clean, except for the sticky syrup on one of the seats. We watched two separate families walk around the lobby looking for clean seats. No one was able to sit without wiping their table and seats. We ordered10 minutes before arriving at the store and still waited another 7 minutes after finally getting a workers attention. The workers are rarely at the counter. They stay in the kitchen area where they are not accessible. You have to yell to get assistance. We keep giving them another chance and there is no improvement. This store just keeps getting worse.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Egg Mcmuffin
Went through the drive through tonight, 630pm and they were on their game! Great service, order was correct, sauce was in the bag. Just all around great service!
Atmosphere: 5
Food: 5
Service: 5
Location unplugs their phone so they don't have to answer it.
Wish I could give this a negative review
Service: 1
Was greeted by a very rude drive through worker screaming “what do you want” through the speaker. Didn’t even bother placing an order, I just drove off.
Atmosphere: 1
Service: 1
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