River & Fort Restaurant & Roof Top Lounge

Disappointing Experience Despite a Wonderful Server

I had high hopes for River and Fort in St. Augustine, but unfortunately, the experience fell short. We were a party of five, and even though the restaurant had plenty of open tables and there was no rush, we were made to wait unnecessarily. I arrived with my two daughters first and explained clearly to the hostesses that the remaining two guests were on their way, and due to a scheduled tour, I would be ordering immediately and leaving before the others finished. The did eventually seat us, which felt inflexible and frankly frustrating given the empty tables around us. Mind you it was a Monday evening around 5pm. Before normally dinner rush.

When we were finally seated, things didn’t improve much on the food side. My steak was cooked incorrectly not once, but three different times. The quality of the food overall was mediocre at best — definitely not what you would expect for the prices or the reputation of the location.

That said, I do want to acknowledge our server — they were truly outstanding. Polite, attentive, and professional throughout the entire meal. If it weren’t for them, the experience would have been a complete loss.

Sadly, the hostess behavior and the repeated kitchen mistakes really ruined the evening for us. It felt like we were being treated as an inconvenience rather than guests. All in all, it was just an okay visit, and I personally wouldn’t return.

Atmosphere: 2

Food: 1

Service: 1

Everything was amazing!

Atmosphere: 5

Food: 5

Service: 5

Glenn was awesome fast helpful and knowledgeable!

Atmosphere: 5

Food: 5

Service: 5

Glen goes way beyond expectations. He is fabulous.

Atmosphere: 5

Food: 5

Service: 5

Our server, Johnny, was wonderful! He was friendly, accommodating, and had great recommendations! The food and atmosphere were amazing and beautifully comfortable. I would definitely come back again in a heartbeat!

Atmosphere: 5

Food: 5

Service: 5

Service and food were excellent. We had fried green tomatoes and wings . Beautiful presentation and flavorful. The blackberry mojito were delicious and refreshing. Johnny our server was knowledgeable and attentive.

Atmosphere: 5

Food: 5

Service: 5

Glenn was our server and he did excellent! He gave great recommendations and was very attentive. The food was great from the kids chicken Alfredo, the pork chop, short rib , and lobster shrimp pasta.

Atmosphere: 5

Food: 5

Service: 5

Glenn was our server - did a great job. Super helpful!! Great service!

Amazing experience
Enjoying fantastic meal overlooking the St Augustine Fort reminiscing about the days when the fort was built and protected the city Ambience was warm, inviting tongue and groove ceiling and heavy wood accents

Overall 5 stars ⭐️
Off to The Saint for next adventure

Atmosphere: 5

Food: 5

Service: 5

Matthew is the bomb

Atmosphere: 4

Food: 4

Service: 4

All of our dinner entrees were fantastic. No complaints other than a mix-up with our reservation time.

Atmosphere: 5

Food: 5

Service: 5

Glen was amazing and made the dining experience enjoyable and the food was good too ! I will definitely return the next time I visit !

Atmosphere: 5

Food: 4

Service: 5

Glenn was a very hospitable and friendly server. Food was great!

Atmosphere: 5

Food: 5

Service: 5

I hope they never take the korean ribs and soy wings off the menu! Portion sizes are also generous. This might be my favorite restaurant ever!

Atmosphere: 5

Food: 5

Service: 5

Glenn was fantastic!