i love the atmosphere and mysic style here!! try the breads
Andrea Ostwald
Always met w/ friendly associates @ register. Only 1 issue - pastries, scones & muffins weren't labeled & take out box of assorted cookies had no info on it: types of cookies, contents, or price. Kind of a problem. Not very professional.
Andy O
I am writing to formally express my disappointment with my recent visit to The Kookaburra Coffee, located at 1835 US Highway 1 S, St. Augustine, FL 32084-4294, on December 21, 2025.
It was a chilly afternoon, and we stopped in expecting the comfort of a hot, well-prepared cup of coffee. Unfortunately, the experience fell far short of that expectation. We ordered two medium drip coffees, and when I asked for cream, the employee at the counter stated that customers are not allowed to add their own cream and that the barista must pour it instead.
I explained that I prefer to customize my coffee to my exact taste. When cream is added by someone else, it often ends up either insufficient or excessive. There was no clear explanation as to why cream was not available at the condiment station alongside the sugar and stirrers. This policy felt unnecessary and inconvenient, and frankly came across as a cost-cutting measure rather than a customer-focused decision.
More disappointing, however, was the temperature of the coffee itself. When we received our drinks, they were lukewarm—closer to room temperature than hot. For a coffee establishment, especially on a cold day, serving coffee at such a low temperature is unacceptable. I enjoy my coffee hot, and this alone should be a basic standard.
Between the restrictive service policy and the poor quality of the product, the experience was extremely frustrating. This visit left a lasting negative impression, and regrettably, it is not an establishment I plan to return to.
I hope management takes this feedback seriously and re-evaluates both service practices and quality control, as these issues significantly detract from the customer experience.
Atmosphere: 3
Food: 2
Service: 2
Anderson Taylor
Super clean, warm staff, and delicious coffee—yes please.
Thu Hà Cam
Quick service and seriously strong espresso—perfect combo.
Jay-J Carpenter
Went here just to get a latte, and my gosh it was amazing
Atmosphere: 5
Food: 5
Service: 5
Harvey Dakota
The smell alone when you walk in is heavenly.
VIVIAN Hernandez
The young lady that took my order nail my preference in coffee to a tee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Doughnut, Cold Brew and Pumpkin Pecan Muffin
Aaron Johnson
The best! Great coffee and service.
Atmosphere: 5
Food: 5
Service: 5
Bethany Loescher Lloyd
This place was recommended to use by several locals. They were right. The best Chai I have had in a very long time! Highly recommend.
Their coffees and pantry are top-notch, but the wait time is always a buzzkill. Despite my workplace being just a stone's throw away, I can't afford to waste 15 precious minutes during weekday mornings. However, I'm more than willing to wait at least 15 minutes on Saturday mornings...
Atmosphere: 5
Food: 5
Service: 1
Kate Stewart
Sweet heat latte and pumpkin latte were delicious!!!
Lu
Barista was very sweet, looked up how much caffeine is in the coffee for me. Very clean environment as well, calm place to drink coffee and eat.
Mary Walker
Went to Kookaburra 312 and also the one in the historic district. Both places are amazing. The coffee (I had the PC and the Aussie) is soooo good. The pies are yum and the staff ib both places were very nice. Definitely try it out
i love the atmosphere and mysic style here!! try the breads
Always met w/ friendly associates @ register. Only 1 issue - pastries, scones & muffins weren't labeled & take out box of assorted cookies had no info on it: types of cookies, contents, or price. Kind of a problem. Not very professional.
I am writing to formally express my disappointment with my recent visit to The Kookaburra Coffee, located at 1835 US Highway 1 S, St. Augustine, FL 32084-4294, on December 21, 2025.
It was a chilly afternoon, and we stopped in expecting the comfort of a hot, well-prepared cup of coffee. Unfortunately, the experience fell far short of that expectation. We ordered two medium drip coffees, and when I asked for cream, the employee at the counter stated that customers are not allowed to add their own cream and that the barista must pour it instead.
I explained that I prefer to customize my coffee to my exact taste. When cream is added by someone else, it often ends up either insufficient or excessive. There was no clear explanation as to why cream was not available at the condiment station alongside the sugar and stirrers. This policy felt unnecessary and inconvenient, and frankly came across as a cost-cutting measure rather than a customer-focused decision.
More disappointing, however, was the temperature of the coffee itself. When we received our drinks, they were lukewarm—closer to room temperature than hot. For a coffee establishment, especially on a cold day, serving coffee at such a low temperature is unacceptable. I enjoy my coffee hot, and this alone should be a basic standard.
Between the restrictive service policy and the poor quality of the product, the experience was extremely frustrating. This visit left a lasting negative impression, and regrettably, it is not an establishment I plan to return to.
I hope management takes this feedback seriously and re-evaluates both service practices and quality control, as these issues significantly detract from the customer experience.
Atmosphere: 3
Food: 2
Service: 2
Super clean, warm staff, and delicious coffee—yes please.
Quick service and seriously strong espresso—perfect combo.
Went here just to get a latte, and my gosh it was amazing
Atmosphere: 5
Food: 5
Service: 5
The smell alone when you walk in is heavenly.
The young lady that took my order nail my preference in coffee to a tee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Doughnut, Cold Brew and Pumpkin Pecan Muffin
The best! Great coffee and service.
Atmosphere: 5
Food: 5
Service: 5
This place was recommended to use by several locals. They were right. The best Chai I have had in a very long time! Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
10/10 food and drink
11/10 sound system
Atmosphere: 5
Food: 5
Service: 5
Their coffees and pantry are top-notch, but the wait time is always a buzzkill. Despite my workplace being just a stone's throw away, I can't afford to waste 15 precious minutes during weekday mornings. However, I'm more than willing to wait at least 15 minutes on Saturday mornings...
Atmosphere: 5
Food: 5
Service: 1
Sweet heat latte and pumpkin latte were delicious!!!
Barista was very sweet, looked up how much caffeine is in the coffee for me. Very clean environment as well, calm place to drink coffee and eat.
Went to Kookaburra 312 and also the one in the historic district. Both places are amazing. The coffee (I had the PC and the Aussie) is soooo good. The pies are yum and the staff ib both places were very nice. Definitely try it out
Atmosphere: 5
Food: 5
Service: 5
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