Tropical Smoothie Cafe
124 Tuscan Way, St. Augustine
(904) 342-7133
Recent Reviews
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Very rude employees they have working there. Took about 5 minutes for someone to say anything to me when I was standing at the register waiting to order. The one guy with the long hair and earrings threw my bag of food on the table I was sitting at without saying anything to me. Very unprofessional and rude.
I placed an order for pick up and I called to ask if someone could walk the smoothie right out of their front door because I couldn’t get out of the car due to having 3 infants in there. The man I spoke to pretended to “speak to their manager to ask for permission” come to find out HE WAS THE MANAGER and came back to the phone and told me no. Best they could do was give me a receipt with information on a refund. Will not order here ever again.
Ordered inside for a to go order. Waited awhile for a smoothie we ordered but employee didn’t ring it up. No problem, we didn’t get it but didn’t pay so it’s fine. Got in the car and started driving, passed out food to the family and a wrap was missing. We were not able to turn around and wait for it to be made.
Please stop employing teenagers that are lazy. Whoever the girl that was working in the cash register at 7:30PM on May 5th needs to be fired. Completely messed up my order, gave my order away to another person (without confirming the other persons order) was completely rude and didnt ask what side i wanted with my meal. While I was in there I also saw multiple roaches behind the cash register that were crawling around and I told the girl and she did nothing. I have came to this tropical smoothie awhile now but this experience did it for me. I will never go back after this.
I’m so over the incompetence of this location. It’s like the blind leading the blind over there. Apparently reading from a screen and doing a basic task is just too much for these individuals.
Friendly service, good wrap and smoothie. My only complaint is the tables were sticky.
Smoothie was flavorless.
I order from here occasionally and thought I’d try something new today. I chose the hummus wrap, minus onions and lettuce. I got the tiniest wrap. It looked like they took a tablespoon of hummus and spread it so thin it was dry. It also is supposed to come with smashed avocado and it was missing. What I ended up with is a burrito with rice not a hummus wrap. Im not too happy with the price I paid and the product I received.
Fast friendly and clean store!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale & Apple Slaw
Like a whole package of turkey lunch meat? I don't remember the Turkey bacon ranch ever being like this 🧐
Restaurantji Recommends
Fantastic staff! They are personable, kind, and fast!!!! Whoever owns this franchise, keep up the great work hiring wonderful individuals and training them to put the customer first. I just made a lunch purchase and accidentally spilled my son's smoothie. I felt terrible and offered to pay for another one. The staff was so kind, refused my offer, cleaned up my mess, and gave me another one. The restaurant is also very clean!! It's nice to find an establishment like this these days.
Atmosphere: 5
Food: 5
Service: 5
I usually go here in the morning before work and everyone is always really nice. Very chill as well. Sometimes the smoothies aren’t 100% fully mixed, leaving them chunky, but that’s alright! Still delicious.
Atmosphere: 5
Food: 5
Service: 5
Very inexpensive and quick service. Food is mostly healthy and very good;
Atmosphere: 4
Food: 5
Service: 4
Great food
Perfect
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