Wendy's
$ • Fast Food, Burgers
Hours:
2710 FL-16, St. Augustine
(904) 826-0836
About Wendy's
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Wendy's Reviews
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Worst Ever. Coke machines broke but they did not tell you till after you paid. Would not give refund. Dirty Dirty Dirty. Bathrooms needed to be closed and not allowed people to try to use. The management needs a wake up call. Terrible customer relations, bad attitudes from cashier. What the heck just happened. Spent 43.00 for this YUCK>>>>>>
This is the WORST Wendy's I've ever been to!!! The bathroom was beyond nasty there was pee covered toilet paper all over the bathroom.... we had to wait 20 mins for our food(people who order after us got theirs before we did) and it was wrong. When I went back up to the counter the manager basically told me to get over it it was correct and she wasn't doing anything to fix it... (I know it was wrong it's the same thing I order every time and I eat at Wendy's often). Oh and apparently...read full review
While there the staff got into a screaming match and were cussing and threatening each other in from of a packed restaurant. I had to take my 2 young daughters out of there when things got too heated. The only one being professional was the "mentally challenged" guy working the front room. He had more class amd seemed smarter than the people in the back…
Ratings
Menu
Hours
| Monday | 6:30AM - 12AM |
| Tuesday | 6:30AM - 12AM |
| Wednesday | 6:30AM - 12AM |
| Thursday | 6:30AM - 12AM |
| Friday | 6:30AM - 12AM |
| Saturday | 6:30AM - 12AM |
| Sunday | 6:30AM - 12AM |
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Wendy's is a fast food restaurant that stands out for its exceptional team, welcoming environment, and high-quality food. The team is efficient, friendly, and ensures that orders are accurate and cooked to perfection. The menu offers a variety of options, including the popular biscuits and gravy, which is a fan favorite for its rich and flavorful sauce. Some menu items, such as the Dave's double, have been praised for their taste and quality. However, customers have reported issues with the availability of items, often finding that baked potatoes are not available after 6 PM or that they are limited to only one. On a recent visit, there were no coke or sprite, and previous visits had no fries or mild chicken nuggets.
Despite these challenges, Quay, a team member, has been recognized for her ability to handle large orders, helping to keep the crew calm in busy situations. She has shown great dedication to ensuring that orders are correct, even though some customers have felt embarrassed by the attention their orders draw. The restaurant offers fresh food, including high-quality hamburgers and fresh brewed tea, along with vegetarian options like salads.
Wendy's is located in the Premium Outlet Mall complex, which can make parking difficult, especially during the Christmas season. The restaurant is kid-friendly, offering kid menus and high chairs. It also provides wheelchair accessibility with designated parking, tables, and bathrooms, although the bathrooms are on the smaller side. Overall, Wendy's remains a reliable choice for a quick and satisfying meal, with a dedicated team striving to provide consistent quality and service across locations.