This dunkin is in an inconvenient location. It’s situated between an eye glass store and a dollar tree and it’s makes navigating the drive thru an issue.
The male employee who spoke with me at the drive thru speaker was very nice. I pulled up to the window and the woman who was working there didn’t acknowledge my presence. Which sometimes is nice, I don’t need to hear good morning, or have my order repeated back to me or told thank you have a nice day. Sometimes I want to be ignored and have a bag thrust into my face. She gets it.
The food? I’ve never had a wet donut before but I guess there is a first for everything.
I will avoid this location.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Doughnut
Britt E
Terrible customer service, no greeting, no, you're welcome. Have a good day, nothing! Managers or supervisors look unhappy and talk about random shit. Employee girl eating ice cream by the counter, only friendly person was young man who was told to sweep outside?! Place sure has changed over the past 3 years. Won't be coming back! Whoever is running this location needs to have a training session ASAP! This was after noon when I came inside.
Atmosphere: 1
Service: 1
Stephanie
Ordered bacon egg and cheese sandwiches. They didn’t come with bacon, egg, or cheese.
Atmosphere: 2
Food: 1
Service: 3
Taylor Bell
Worst service. Nothing but Puerto Ricans who can't do nothing. Get a better staff.
Atmosphere: 1
Food: 1
Service: 1
Jade Ocampo
This Dunkin Donuts is a lot cleaner, the employees are a lot nicer, sweeter, kind and helpful and the lobby has more room and it’s stays clean, employees are always cleaning. They said hi as soon as we came into the doors. Bathroom is spotless. Will be becoming back to this Dunkin Donuts than the other on that’s by Starbucks and across from fitness cf.
Atmosphere: 5
Food: 5
Service: 5
michael mercer
Awesome experience with using the Dunkin app and then walk in to be greeted by name with my order waiting for me to pick up on the counter. Large hot Dunkin blend/w 2 espresso shots!
Atmosphere: 5
Food: 5
Service: 5
Amanda Patrick
I have tried calling the specific store however unable to reach anyone, unable to contact anyone online because it’s requiring me to provide the “area of service” but will not let me select anything and then sat on hold for 5 minutes with the corporate line and after telling the gentleman my issue he said I was breaking up and then the line went out so going to google is my next option as I am not able to go back to the store at the moment. Today, at about 7:30am I got a coffee from this location. After I got down the road I noticed I had a black ant in my mouth, when I looked in my coffee there were SEVERAL black ants in my coffee. This is absolutely disgusting and this location should not be serving coffee until everything has been cleaned.
Atmosphere: 4
Food: 1
Service: 5
JP Gomez
They are so slow
Atmosphere: 2
Food: 5
Service: 2
Liz Carey
The place is so loud and unpleasant. And the woman screaming order numbers is unbearable. I almost left just because she sounded so angry and ridiculously loud. Will never go back.
Atmosphere: 1
Food: 2
Service: 1
Manny Colon
Worst Dunkin’ Donuts I’ve ever seen, they never have donuts. No matter if I order online or if I go in person. Aren’t you called Dunkin’ Donuts for a reason? This has happened to me now 5 times. I don’t know why I keep giving them a chance. I would really like to know what the store manager is doing? Playing video games on their phone? Like seriously.
I have tried calling the specific store however unable to reach anyone, unable to contact anyone online because it’s requiring me to provide the “area of service” but will not let me select anything and then sat on hold for 5 minutes with the corporate line and after telling the gentleman my issue he said I was breaking up and then the line went out so going to google is my next option as I am not able to go back to the store at the moment. Today, at about 7:30am I got a coffee from this location. After I got down the road I noticed I had a black ant in my mouth, when I looked in my coffee there were SEVERAL black ants in my coffee. This is absolutely disgusting and this location should not be serving coffee until everything has been cleaned.
Atmosphere: 4
Food: 1
Service: 5
zack doc
Knuckle draggers there can’t get “iced coffee with oat milk “ right
Atmosphere: 1
Food: 1
Service: 1
Vanessa Castillo
We came in late in the afternoon and the doughnut were fresh, the hot chocolate was flavorful and fresh too. Love their friendly customer service. Very pleasant place to sit and relax.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Scott M
There was a "Manager" I believe just berating the employee. She was constantly yelling across the store at him. I'm pretty sure he just didn't understand what she was saying. None the less, she made the whole experience uncomfortable at best.
Atmosphere: 1
Food: 3
Service: 1
Caroline Roskey
The food was delicious, I love that I can eat here as a vegetarian at a really good price. The green goddess wrap is really good. I enjoyed the light jazz and the seating. Just a note, the manager was being bit aggressive with the employees with her tone of voice. It seems like an unpleasant environment to work in based on that. Correcting people is one thing, and it has to be done. But talking down to them is unnecessary and terrible for morale. Just give the correction and look for changed behavior. Assume they were doing their best and made a mistake.
This dunkin is in an inconvenient location. It’s situated between an eye glass store and a dollar tree and it’s makes navigating the drive thru an issue.
The male employee who spoke with me at the drive thru speaker was very nice. I pulled up to the window and the woman who was working there didn’t acknowledge my presence. Which sometimes is nice, I don’t need to hear good morning, or have my order repeated back to me or told thank you have a nice day. Sometimes I want to be ignored and have a bag thrust into my face. She gets it.
The food? I’ve never had a wet donut before but I guess there is a first for everything.
I will avoid this location.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Doughnut
Terrible customer service, no greeting, no, you're welcome. Have a good day, nothing! Managers or supervisors look unhappy and talk about random shit. Employee girl eating ice cream by the counter, only friendly person was young man who was told to sweep outside?! Place sure has changed over the past 3 years. Won't be coming back! Whoever is running this location needs to have a training session ASAP! This was after noon when I came inside.
Atmosphere: 1
Service: 1
Ordered bacon egg and cheese sandwiches. They didn’t come with bacon, egg, or cheese.
Atmosphere: 2
Food: 1
Service: 3
Worst service. Nothing but Puerto Ricans who can't do nothing. Get a better staff.
Atmosphere: 1
Food: 1
Service: 1
This Dunkin Donuts is a lot cleaner, the employees are a lot nicer, sweeter, kind and helpful and the lobby has more room and it’s stays clean, employees are always cleaning. They said hi as soon as we came into the doors. Bathroom is spotless. Will be becoming back to this Dunkin Donuts than the other on that’s by Starbucks and across from fitness cf.
Atmosphere: 5
Food: 5
Service: 5
Awesome experience with using the Dunkin app and then walk in to be greeted by name with my order waiting for me to pick up on the counter. Large hot Dunkin blend/w 2 espresso shots!
Atmosphere: 5
Food: 5
Service: 5
I have tried calling the specific store however unable to reach anyone, unable to contact anyone online because it’s requiring me to provide the “area of service” but will not let me select anything and then sat on hold for 5 minutes with the corporate line and after telling the gentleman my issue he said I was breaking up and then the line went out so going to google is my next option as I am not able to go back to the store at the moment. Today, at about 7:30am I got a coffee from this location. After I got down the road I noticed I had a black ant in my mouth, when I looked in my coffee there were SEVERAL black ants in my coffee. This is absolutely disgusting and this location should not be serving coffee until everything has been cleaned.
Atmosphere: 4
Food: 1
Service: 5
They are so slow
Atmosphere: 2
Food: 5
Service: 2
The place is so loud and unpleasant. And the woman screaming order numbers is unbearable. I almost left just because she sounded so angry and ridiculously loud. Will never go back.
Atmosphere: 1
Food: 2
Service: 1
Worst Dunkin’ Donuts I’ve ever seen, they never have donuts. No matter if I order online or if I go in person. Aren’t you called Dunkin’ Donuts for a reason? This has happened to me now 5 times. I don’t know why I keep giving them a chance. I would really like to know what the store manager is doing? Playing video games on their phone? Like seriously.
Restaurantji Recommends
I have tried calling the specific store however unable to reach anyone, unable to contact anyone online because it’s requiring me to provide the “area of service” but will not let me select anything and then sat on hold for 5 minutes with the corporate line and after telling the gentleman my issue he said I was breaking up and then the line went out so going to google is my next option as I am not able to go back to the store at the moment. Today, at about 7:30am I got a coffee from this location. After I got down the road I noticed I had a black ant in my mouth, when I looked in my coffee there were SEVERAL black ants in my coffee. This is absolutely disgusting and this location should not be serving coffee until everything has been cleaned.
Atmosphere: 4
Food: 1
Service: 5
Knuckle draggers there can’t get “iced coffee with oat milk “ right
Atmosphere: 1
Food: 1
Service: 1
We came in late in the afternoon and the doughnut were fresh, the hot chocolate was flavorful and fresh too. Love their friendly customer service. Very pleasant place to sit and relax.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
There was a "Manager" I believe just berating the employee. She was constantly yelling across the store at him. I'm pretty sure he just didn't understand what she was saying. None the less, she made the whole experience uncomfortable at best.
Atmosphere: 1
Food: 3
Service: 1
The food was delicious, I love that I can eat here as a vegetarian at a really good price. The green goddess wrap is really good. I enjoyed the light jazz and the seating. Just a note, the manager was being bit aggressive with the employees with her tone of voice. It seems like an unpleasant environment to work in based on that. Correcting people is one thing, and it has to be done. But talking down to them is unnecessary and terrible for morale. Just give the correction and look for changed behavior. Assume they were doing their best and made a mistake.
Atmosphere: 4
Food: 5
Service: 5
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