McDonald's

4860 E Irlo Bronson Memorial Hwy, St Cloud
(407) 498-0084

Recent Reviews

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Stephanie Irizarry

If I could give this place a ZERO I would!! The managers let employees bully other employees even the managers get into arguments with the employees about the boys working there!

Atmosphere: 1

Food: 1

Service: 1

Giulia G

Every time I come to this McDonald’s and ask for made-to-order fries, they reheat old fries by dumping them back into hot oil. That’s not “fresh.” It’s greasy, disgusting, and honestly misleading. If you can’t make fresh fries, just say that, but reheating old ones in oil is not acceptable.

Today was even worse. My drive-thru lane was moving slowly, so when the other lane advanced, I switched over. I sat there waiting with no response, even after saying “hello” multiple times. Then another car pulled into the lane I had originally been in after it moved up, and their order was taken immediately.

Meanwhile, the employee told me to hold on in the lane I was in. When the original lane I had started in moved forward, I switched back to that lane because a male employee was taking orders there. At that point, the same female employee intentionally moved over to that lane, took over, and told me to wait again, even though she had already made me wait in the other lane.

At that point, it was clear this was deliberate, not confusion, especially when they have cameras. I had already been waiting, and she actively repositioned herself to delay my order again instead of letting the other employee take it.

Between the poor food practices and the disrespectful service, this location consistently disappoints. I won’t be returning.

Atmosphere: 1

Food: 1

Service: 1

Freddy Edwards

Employee was very nice when I brought to their attention that my order was wrong

Atmosphere: 4

Food: 4

Service: 5

Brian Santos

I bought a mccrispy and this wasn’t even chicken it was straight rubber and raw . Disturbing and nasty

Atmosphere: 1

Food: 1

Service: 5

Recommended dishes: Sandwich

Andres Rodriguez

Food missing and fries were small. I ordered medium

Desiree Shope

I'm constantly having to call this establishment to ask them to turn their delivery systems on can't ever order food because it arrives cold from a farther establishment I've called about three times asking if their systems are on 3 times I've been sent to a different establishment and been sent cold food

Atmosphere: 3

Service: 3

Jacob wendell

Worst experience ever, waited over an hour in the drive-through to get my food

Atmosphere: 1

Food: 1

Service: 1

DJJC St Cloud

I love this place 😎🙏

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Rosa

Best for my autistic children

Atmosphere: 5

Food: 5

Service: 5

Fellowrser

It’s McDonald’s bro but even for them it’s bad

LiquifiedCheese

This location is consistently disappointing. Food takes an extremely long time, and it often takes 10–15 minutes just to get acknowledged at the counter. Employees and managers walk past without saying anything, even when there’s a long line and no one working the register.

What makes it worse is that staff are often joking around and laughing while customers are clearly waiting to be helped. Orders are frequently missing items, especially sauces I honestly can’t remember the last time my order was complete.

I understand being busy, but basic customer service like acknowledgment, accuracy, and respect shouldn’t be optional. Unfortunately, this place needs serious improvement.

and yes owner i have already contacted corporate and went through several macdonalds customer service, please do better.

Atmosphere: 1

Food: 1

Service: 1

Rafael PintoJr

Line is always long poorly designed drive thru. Inside is always under construction. If u get a large fries make sure you check them to make sure they fill them up because the always skimp you on the fries, sometimes who ever makes the food over salts or over peppers the burgers.

Atmosphere: 1

Food: 2

Service: 4

Angel Torres

Good food good flavor good service plenty of parking clean bathrooms

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac, Fries

Danyuhl M

I went to this McDonald’s with my grandma at 6:30pm 12/6/25.
We ordered our food as normal and waited in the lobby for our food, my grandma had ordered a burger and a Filet o’ Fish. A man went to the counter who had ordered previously and complained about his filet o fish, they took it back from him and remade his food. We finally got our food and as I was eating my grandma opened her filet o fish and there was a bite taken out of it! The employees served her the sandwich the man brought back and had touched and taken a bite out of! When she brought the sandwich back the manager looked at her crazy!! This is a hazard to Public safety and absolutely disgusting! Any food returned to the restaurant should be thrown away and certainly not served DO NOT EAT HERE! Check your food before you leave!

Atmosphere: 1

Food: 1

Service: 1

Lawrence Sigler

It was McDonalds... what else is there to say

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