To whoever those 2 girls that were working on December 23rd at 11pm I ordered on the app, I came in and the one girl looked at me like I’m some kind of alien.. I said I’m here to pick up for Andrew she instantly walked away I stopped her and said can I pay, she rolled her eyes and said the other girl will do it.. I paid walked out. Waited for a little came back in and asked if it was ready, I can see the pizza was just sitting on the board not cut up yet while the girl with the attitude is on her phone… They decided to finally box it up as if they are doing me a favor.. I then asked the girl if garlic comes in the box she rolled her eyes at me again and gave me a disgusting attitude and said yes… On top of all that they couldn’t even cut the pizza right it was cut SLOPPY into 3 horrible slices… I ordered a LARGE.. and they forgot the mushrooms the entire pizza fell apart while I was trying to take a slice I’m DISGUSTED WITH THE SERVICE I RECEIVED….
Atmosphere: 1
Food: 1
Service: 1
Michael Orsini
Tonight shout out to James the GM for turning a messed up order around and making the situation right even when the initial issue was with a 3rd party ordering service. Thank you James for taking care of the customer.
Atmosphere: 5
Food: 5
Service: 5
Edwin Fernandez
Good food but my order was incorrect . The store manager is rude and not helpful at all. I would think that a store manager responsible for providing a service would at least a give you an apology and figure out how to correct your order but no. Not going back there again .
Atmosphere: 1
Food: 5
Service: 1
imdy duarte
I always come to this Papa John’s…. Asked for the time because I couldn’t wait the time that I was told… they told me. 5 mins… the guy play with people’s time and with the attitude only said that he was waiting to be out of the oven meanwhile was packing it…. If they are going to work with customer service and I am requesting to know a Estimated Time not treat busy people as your time is the only one that worth’s…. Awfull service
Atmosphere: 1
Food: 5
Service: 1
Joshua Marquis
How can you possibly count those 2 little guys as an actual breadstick? They should be freebies or at least give enough little ones to make a whole breadstick. This happens Every. Single. Time.
Atmosphere: 5
Food: 5
Service: 1
Charlie DeCarlo
Great service
Atmosphere: 5
Food: 5
Service: 5
Laura Cristina
The lady that has pink hair 10/10 really nice and working with a good attitude. Had to wait only like 10 minutes not like the papa John’s in Kissimmee 1 hour for a pizza. Delicious pizza.
Atmosphere: 5
Food: 5
Service: 5
Rhonda Norvell
Took forever
Atmosphere: 3
Food: 4
Service: 3
TopTierPicks Prizepicks
Great service by John and the entire team very proffessional and costumer service top notch!!
Atmosphere: 5
Food: 5
Service: 5
Steven Duray
Called in a pizza, cheese bread, and extra dipping sauce. Everything was ready to go in 12 minutes. Staff was friendly and helpful. I have been very happy with this new location.
Used to Love It—Not Anymore
I used to really enjoy Papa John’s, but the quality has gone downhill. I always request light sauce, and the last two times my pizza came loaded with sauce—completely the opposite of what I asked for. The pizzas also haven’t been as fresh, with fewer toppings and undercooked crust. On top of that, service is getting slower and less accurate. Disappointed, especially as a long-time customer. Hope they get it back on track.
M P
Used to Love It—Not Anymore
I used to really enjoy Papa John’s, but the quality has gone downhill. I always request light sauce, and the last two times my pizza came loaded with sauce—completely the opposite of what I asked for. The pizzas also haven’t been as fresh, with fewer toppings and undercooked crust. On top of that, service is getting slower and less accurate. Disappointed, especially as a long-time customer. Hope they get it back on track.
Atmosphere: 1
Food: 1
Service: 1
Stephen Arden-magmer
Worst experience I've ever had attempting to order food, someone tricked them into giving them away my pizza and cheese sticks(I actually think they stole them) so I wasted 40 dollars on nothing. And they weren't willing to remake it or anything. The absurdity of that isn't lost on me despite the fact I had the receipts prove that they gave it to the wrong person
Atmosphere: 1
Food: 1
Service: 1
Sky Sky
Quick and fast!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizzas Wings
xisad fourty eight seven three seven
Just went there food amazing your employees need some change done, had a big female with both earbuds in mumbling and a coworker stuck in the bathroom with a aroma smelling like weed by the door
To whoever those 2 girls that were working on December 23rd at 11pm I ordered on the app, I came in and the one girl looked at me like I’m some kind of alien.. I said I’m here to pick up for Andrew she instantly walked away I stopped her and said can I pay, she rolled her eyes and said the other girl will do it.. I paid walked out. Waited for a little came back in and asked if it was ready,
I can see the pizza was just sitting on the board not cut up yet while the girl with the attitude is on her phone… They decided to finally box it up as if they are doing me a favor.. I then asked the girl if garlic comes in the box she rolled her eyes at me again and gave me a disgusting attitude and said yes… On top of all that they couldn’t even cut the pizza right it was cut SLOPPY into 3 horrible slices… I ordered a LARGE.. and they forgot the mushrooms the entire pizza fell apart while I was trying to take a slice I’m DISGUSTED WITH THE SERVICE I RECEIVED….
Atmosphere: 1
Food: 1
Service: 1
Tonight shout out to James the GM for turning a messed up order around and making the situation right even when the initial issue was with a 3rd party ordering service. Thank you James for taking care of the customer.
Atmosphere: 5
Food: 5
Service: 5
Good food but my order was incorrect . The store manager is rude and not helpful at all. I would think that a store manager responsible for providing a service would at least a give you an apology and figure out how to correct your order but no. Not going back there again .
Atmosphere: 1
Food: 5
Service: 1
I always come to this Papa John’s…. Asked for the time because I couldn’t wait the time that I was told… they told me. 5 mins… the guy play with people’s time and with the attitude only said that he was waiting to be out of the oven meanwhile was packing it…. If they are going to work with customer service and I am requesting to know a Estimated Time not treat busy people as your time is the only one that worth’s…. Awfull service
Atmosphere: 1
Food: 5
Service: 1
How can you possibly count those 2 little guys as an actual breadstick? They should be freebies or at least give enough little ones to make a whole breadstick. This happens Every. Single. Time.
Atmosphere: 5
Food: 5
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
The lady that has pink hair 10/10 really nice and working with a good attitude. Had to wait only like 10 minutes not like the papa John’s in Kissimmee 1 hour for a pizza. Delicious pizza.
Atmosphere: 5
Food: 5
Service: 5
Took forever
Atmosphere: 3
Food: 4
Service: 3
Great service by John and the entire team very proffessional and costumer service top notch!!
Atmosphere: 5
Food: 5
Service: 5
Called in a pizza, cheese bread, and extra dipping sauce. Everything was ready to go in 12 minutes. Staff was friendly and helpful. I have been very happy with this new location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Used to Love It—Not Anymore I used to really enjoy Papa John’s, but the quality has gone downhill. I always request light sauce, and the last two times my pizza came loaded with sauce—completely the opposite of what I asked for. The pizzas also haven’t been as fresh, with fewer toppings and undercooked crust. On top of that, service is getting slower and less accurate. Disappointed, especially as a long-time customer. Hope they get it back on track.
Used to Love It—Not Anymore
I used to really enjoy Papa John’s, but the quality has gone downhill. I always request light sauce, and the last two times my pizza came loaded with sauce—completely the opposite of what I asked for. The pizzas also haven’t been as fresh, with fewer toppings and undercooked crust. On top of that, service is getting slower and less accurate. Disappointed, especially as a long-time customer. Hope they get it back on track.
Atmosphere: 1
Food: 1
Service: 1
Worst experience I've ever had attempting to order food, someone tricked them into giving them away my pizza and cheese sticks(I actually think they stole them) so I wasted 40 dollars on nothing. And they weren't willing to remake it or anything. The absurdity of that isn't lost on me despite the fact I had the receipts prove that they gave it to the wrong person
Atmosphere: 1
Food: 1
Service: 1
Quick and fast!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizzas Wings
Just went there food amazing your employees need some change done, had a big female with both earbuds in mumbling and a coworker stuck in the bathroom with a aroma smelling like weed by the door
Food: 2
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