I always come to this Papa John’s…. Asked for the time because I couldn’t wait the time that I was told… they told me. 5 mins… the guy play with people’s time and with the attitude only said that he was waiting to be out of the oven meanwhile was packing it…. If they are going to work with customer service and I am requesting to know a Estimated Time not treat busy people as your time is the only one that worth’s…. Awfull service
Atmosphere: 1
Food: 5
Service: 1
Joshua Marquis
How can you possibly count those 2 little guys as an actual breadstick? They should be freebies or at least give enough little ones to make a whole breadstick. This happens Every. Single. Time.
Atmosphere: 5
Food: 5
Service: 1
Charlie DeCarlo
Great service
Atmosphere: 5
Food: 5
Service: 5
Laura Cristina
The lady that has pink hair 10/10 really nice and working with a good attitude. Had to wait only like 10 minutes not like the papa John’s in Kissimmee 1 hour for a pizza. Delicious pizza.
Atmosphere: 5
Food: 5
Service: 5
Rhonda Norvell
Took forever
Atmosphere: 3
Food: 4
Service: 3
TopTierPicks Prizepicks
Great service by John and the entire team very proffessional and costumer service top notch!!
Atmosphere: 5
Food: 5
Service: 5
Steven Duray
Called in a pizza, cheese bread, and extra dipping sauce. Everything was ready to go in 12 minutes. Staff was friendly and helpful. I have been very happy with this new location.
Atmosphere: 5
Food: 5
Service: 5
Mayra Pacheco
Used to Love It—Not Anymore
I used to really enjoy Papa John’s, but the quality has gone downhill. I always request light sauce, and the last two times my pizza came loaded with sauce—completely the opposite of what I asked for. The pizzas also haven’t been as fresh, with fewer toppings and undercooked crust. On top of that, service is getting slower and less accurate. Disappointed, especially as a long-time customer. Hope they get it back on track.
M P
Used to Love It—Not Anymore
I used to really enjoy Papa John’s, but the quality has gone downhill. I always request light sauce, and the last two times my pizza came loaded with sauce—completely the opposite of what I asked for. The pizzas also haven’t been as fresh, with fewer toppings and undercooked crust. On top of that, service is getting slower and less accurate. Disappointed, especially as a long-time customer. Hope they get it back on track.
Atmosphere: 1
Food: 1
Service: 1
Stephen Arden-magmer
Worst experience I've ever had attempting to order food, someone tricked them into giving them away my pizza and cheese sticks(I actually think they stole them) so I wasted 40 dollars on nothing. And they weren't willing to remake it or anything. The absurdity of that isn't lost on me despite the fact I had the receipts prove that they gave it to the wrong person
Just went there food amazing your employees need some change done, had a big female with both earbuds in mumbling and a coworker stuck in the bathroom with a aroma smelling like weed by the door
Food: 2
Casey Scott
I like the pizza, most of the time, but they always mess up here. Minor mess ups like not cutting the pizza as it was ordered. Overall I recommend.
Atmosphere: 2
Food: 3
Service: 3
Geena Merrell
The staff displayed unprofessional behavior and withdrew from a previously confirmed order at the last minute.
Atmosphere: 1
Food: 1
Service: 1
Yes R
Came on March 17th after 8:30 and no workers acknowledged us. Anyone that walked through the doors - the workers just said "welcome to puree chaos". Waited for over 30 mins while workers swept the floor walked in and out the restaurant answered the phone but no one helped us for carry out. Like we were invisible ALL 10 customer waiting. There was so many people waiting for pizza and not one person was helped. Don't come here don't order here. Not sure what the workers are upset at that they don't want to attend to anyone walking in to pick up. Just go to any other pizza place. Go to pizza city instead. I understand times are tough and people getting paid minimum wage dont want to deal with anything extra - but if you cant hand the pizza to a customer - don't work then. Or if you cant communicate with customers that pizza is not ready - don't work then.
After 30 minutes asking for a manger hiding in the back he hands me my 2 pizzas. Wrong pizzas and on top of that burnt. Had to wait another 20 minutes fornthrm to redo my pizzas. In the end I asked for a refund because I did not trust them anymore with my pizzas. Going to see if I get my refund since he did not give me a receipt.
I always come to this Papa John’s…. Asked for the time because I couldn’t wait the time that I was told… they told me. 5 mins… the guy play with people’s time and with the attitude only said that he was waiting to be out of the oven meanwhile was packing it…. If they are going to work with customer service and I am requesting to know a Estimated Time not treat busy people as your time is the only one that worth’s…. Awfull service
Atmosphere: 1
Food: 5
Service: 1
How can you possibly count those 2 little guys as an actual breadstick? They should be freebies or at least give enough little ones to make a whole breadstick. This happens Every. Single. Time.
Atmosphere: 5
Food: 5
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
The lady that has pink hair 10/10 really nice and working with a good attitude. Had to wait only like 10 minutes not like the papa John’s in Kissimmee 1 hour for a pizza. Delicious pizza.
Atmosphere: 5
Food: 5
Service: 5
Took forever
Atmosphere: 3
Food: 4
Service: 3
Great service by John and the entire team very proffessional and costumer service top notch!!
Atmosphere: 5
Food: 5
Service: 5
Called in a pizza, cheese bread, and extra dipping sauce. Everything was ready to go in 12 minutes. Staff was friendly and helpful. I have been very happy with this new location.
Atmosphere: 5
Food: 5
Service: 5
Used to Love It—Not Anymore I used to really enjoy Papa John’s, but the quality has gone downhill. I always request light sauce, and the last two times my pizza came loaded with sauce—completely the opposite of what I asked for. The pizzas also haven’t been as fresh, with fewer toppings and undercooked crust. On top of that, service is getting slower and less accurate. Disappointed, especially as a long-time customer. Hope they get it back on track.
Used to Love It—Not Anymore
I used to really enjoy Papa John’s, but the quality has gone downhill. I always request light sauce, and the last two times my pizza came loaded with sauce—completely the opposite of what I asked for. The pizzas also haven’t been as fresh, with fewer toppings and undercooked crust. On top of that, service is getting slower and less accurate. Disappointed, especially as a long-time customer. Hope they get it back on track.
Atmosphere: 1
Food: 1
Service: 1
Worst experience I've ever had attempting to order food, someone tricked them into giving them away my pizza and cheese sticks(I actually think they stole them) so I wasted 40 dollars on nothing. And they weren't willing to remake it or anything. The absurdity of that isn't lost on me despite the fact I had the receipts prove that they gave it to the wrong person
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Quick and fast!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizzas Wings
Just went there food amazing your employees need some change done, had a big female with both earbuds in mumbling and a coworker stuck in the bathroom with a aroma smelling like weed by the door
Food: 2
I like the pizza, most of the time, but they always mess up here. Minor mess ups like not cutting the pizza as it was ordered. Overall I recommend.
Atmosphere: 2
Food: 3
Service: 3
The staff displayed unprofessional behavior and withdrew from a previously confirmed order at the last minute.
Atmosphere: 1
Food: 1
Service: 1
Came on March 17th after 8:30 and no workers acknowledged us. Anyone that walked through the doors - the workers just said "welcome to puree chaos". Waited for over 30 mins while workers swept the floor walked in and out the restaurant answered the phone but no one helped us for carry out. Like we were invisible ALL 10 customer waiting.
There was so many people waiting for pizza and not one person was helped. Don't come here don't order here.
Not sure what the workers are upset at that they don't want to attend to anyone walking in to pick up. Just go to any other pizza place. Go to pizza city instead. I understand times are tough and people getting paid minimum wage dont want to deal with anything extra - but if you cant hand the pizza to a customer - don't work then. Or if you cant communicate with customers that pizza is not ready - don't work then.
After 30 minutes asking for a manger hiding in the back he hands me my 2 pizzas. Wrong pizzas and on top of that burnt. Had to wait another 20 minutes fornthrm to redo my pizzas.
In the end I asked for a refund because I did not trust them anymore with my pizzas. Going to see if I get my refund since he did not give me a receipt.
Atmosphere: 1
Food: 1
Service: 1
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