Every time I drive through Stark I stop at this McDonalds. The food has never let me down or the customer service. This last visit they were busy and had to wait in the drive thru for a few extra minutes. But they were cranking out food and IT LOOKED AND TASTED AMAZING! My food look picture perfect and hit the spot! Please keep it up.
Atmosphere: 5
Food: 5
Service: 5
Jeff Robinson
Love it
Atmosphere: 5
Food: 5
Service: 5
Donna Abbott
I'm not one to leave bad reviews, but today I'll make an exception. My complaint starts a few weeks ago when they had their Grinch boxes. My daughter and I really wanted to try the pickle fries and to have the cute socks. We made an order online on the app and then drove across the street to get in line to pick it up. 1 hour later we made it to the window to receive our food. The lady at the window informed me that I would have to wait an additional 20 minutes to get my food. After a short discussion, a manager was able to find my food and give it to me. I should have checked my bag, but the line behind me was so long and I was not wanting to hold them up any longer. We got home, the fries and the sauces were not in the bag!! I just wanted the pickle fries!!!
2nd issue came the other day when I brought my grand daughters to get a happy meal for ones birthday. Easy order, 2 happy meals, nuggets, fries, sauces drinks. I went through the line, got the order and this time pulled over to inspect. No sauces, no toys and no French fries. I went inside to get these items, was met with being ignored completely. Several employees saw me at the counter, where I was waiting patiently and quiet. After roughly 3/4 minutes, someone finally walked over. I told her the issue, she did rectify it, but said nothing. I did not want anything for free, nor did I raise my voice or show out. I guess I expected an apology at the very least. The customer service is seriously lacking. There is 1 woman who works there, and she is always so sweet. Usually at the window, always sweet and smiling.
I think that I'll go to Mc Donald's in Keystone Heights for now on.
Atmosphere: 2
Food: 2
Service: 1
K Booker
Great Service and Food. My order was cancel through the app before ten thirty am for breakfast. But after arriving at 10:36am after breakfast, they fill my order anyway. Thank you so much for your fantastic service. Thanks to Ms Hope and Ms Keda!!!
Atmosphere: 5
Food: 5
Service: 5
Steven Hall
Typical Mcdonalds
Atmosphere: 3
Food: 3
Service: 3
John Hughes
Typical McDonald's
Atmosphere: 3
Food: 3
Service: 2
Kristy Barrett
They were fast and friendly!!
Kid-friendliness: Very
Wheelchair accessibility: They have you covered
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Hamburger, Cheese Burger and Fries, Quarter Pounder Hamburger, French Fries, Mcdouble, Strawberry & Crème Pie, Chicken Mcnuggets, Cheeseburger
Ohyeah!!!
MCDs .. dies here.. crap angry cashier's.. ask a question they completely lose it.. sausage burritos cold. Hash brown cold and not cooked properly. Coffee only thing hot. And I waited 18 mins before they asked me again if I need anything and why am I standing here . Literally hey leave . I'm like excuse me ma'am I paid for food can I have it? Bathroom dirty dirty piss everywhere in the floor and a wet floor sign that's always there . Let's see food service atmosphere all crap.. bad service and they want 20 bucks an HR for what they don't have any pride in their work and it shows
Atmosphere: 1
Food: 1
Service: 1
Owned Since83
This place is Soo much better than Krystal down the street it is one of the cleanest McDonald's I have been too and the customer service is always on point ty and staff and it's an awesome looking building
Forgot my nuggets lame
Atmosphere: 3
Food: 4
Service: 4
Every time I drive through Stark I stop at this McDonalds. The food has never let me down or the customer service. This last visit they were busy and had to wait in the drive thru for a few extra minutes. But they were cranking out food and IT LOOKED AND TASTED AMAZING! My food look picture perfect and hit the spot! Please keep it up.
Atmosphere: 5
Food: 5
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
I'm not one to leave bad reviews, but today I'll make an exception. My complaint starts a few weeks ago when they had their Grinch boxes. My daughter and I really wanted to try the pickle fries and to have the cute socks. We made an order online on the app and then drove across the street to get in line to pick it up. 1 hour later we made it to the window to receive our food. The lady at the window informed me that I would have to wait an additional 20 minutes to get my food. After a short discussion, a manager was able to find my food and give it to me. I should have checked my bag, but the line behind me was so long and I was not wanting to hold them up any longer. We got home, the fries and the sauces were not in the bag!! I just wanted the pickle fries!!!
2nd issue came the other day when I brought my grand daughters to get a happy meal for ones birthday. Easy order, 2 happy meals, nuggets, fries, sauces drinks. I went through the line, got the order and this time pulled over to inspect. No sauces, no toys and no French fries. I went inside to get these items, was met with being ignored completely. Several employees saw me at the counter, where I was waiting patiently and quiet. After roughly 3/4 minutes, someone finally walked over. I told her the issue, she did rectify it, but said nothing. I did not want anything for free, nor did I raise my voice or show out. I guess I expected an apology at the very least. The customer service is seriously lacking. There is 1 woman who works there, and she is always so sweet. Usually at the window, always sweet and smiling.
I think that I'll go to Mc Donald's in Keystone Heights for now on.
Atmosphere: 2
Food: 2
Service: 1
Great Service and Food. My order was cancel through the app before ten thirty am for breakfast. But after arriving at 10:36am after breakfast, they fill my order anyway. Thank you so much for your fantastic service. Thanks to Ms Hope and Ms Keda!!!
Atmosphere: 5
Food: 5
Service: 5
Typical Mcdonalds
Atmosphere: 3
Food: 3
Service: 3
Typical McDonald's
Atmosphere: 3
Food: 3
Service: 2
They were fast and friendly!!
Kid-friendliness: Very
Wheelchair accessibility: They have you covered
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Hamburger, Cheese Burger and Fries, Quarter Pounder Hamburger, French Fries, Mcdouble, Strawberry & Crème Pie, Chicken Mcnuggets, Cheeseburger
MCDs .. dies here.. crap angry cashier's.. ask a question they completely lose it.. sausage burritos cold. Hash brown cold and not cooked properly. Coffee only thing hot. And I waited 18 mins before they asked me again if I need anything and why am I standing here . Literally hey leave . I'm like excuse me ma'am I paid for food can I have it? Bathroom dirty dirty piss everywhere in the floor and a wet floor sign that's always there . Let's see food service atmosphere all crap.. bad service and they want 20 bucks an HR for what they don't have any pride in their work and it shows
Atmosphere: 1
Food: 1
Service: 1
This place is Soo much better than Krystal down the street it is one of the cleanest McDonald's I have been too and the customer service is always on point ty and staff and it's an awesome looking building
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just like any other McDonald's. The food is good.
Atmosphere: 4
Food: 5
Service: 4
Fast and friendly
Just stopped for a drink.
Atmosphere: 3
Food: 3
Service: 3
There was dried blood on the inside of my fry carton, i got so sick
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: French Fries, Cheeseburger
The customer service is always excellent here and my order is always right! No other McDonald's makes coffee as well as they do.
Atmosphere: 5
Food: 5
Service: 5
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