Carrabba's Italian Grill

The Lasagna was horrible, took Three times longer waiting for the food!!!!!!!!

Food: 1

Service: 1

They have the BEST service I’ve ever experienced anywhere, just over-the-top!

Atmosphere: 5

Food: 5

Service: 5

Great service from Sammy on 12/30/25!! He was very down to earth, knowledgeable, friendly, funny, yet professional the whole time! Thank you Sammy!! 🙏

Atmosphere: 5

Food: 5

Service: 5

Ate outside great service with Sammy very polite and service exceptional

Atmosphere: 5

Food: 5

Service: 5

Sammy was an awesome server! Very attentive and gave his honest opinion regarding the menu. He also encouraged us to try the meal specials! Will come again if Sammy is our server!

Atmosphere: 5

Food: 5

Service: 5

Samuel was the best. It was busy but he made it seemless!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lentil Soup, Bruschetta, Lasagne, Caesar Salad

I had a very negative experience with a host at this Italian grill. She had pointed us in the direction of a Chick-fil-A after explaining how busy the kitchen was, and it really offended us as we were looking for spaghetti, not cheap, fast food, my son loves spagherti and that's why we went there.
So when we had left the review, the manager had reached out to us immediately. It was not even 2 hours later I had an email in my inbox about Please contact me or let me know your contact information. So we can talk about the situation after I explained to her what had happened and from my point of view, she let me know how hard she works for her team and taking care of her guests. She did offer to mail me a gift cards can enjoy carabas again and give it another chance. And if I'm in the area, as I had driven 3 and a 1/2 hours to go down for personal reasons, to also request her back at that specific location and she will take care of us.
I do appreciate the sincerity of the manager of reaching out to us immediately and wanting to understand the situation so that way she can take corrective action, as it seems she really does care about the restaurant itself as a whole and her team.

Atmosphere: 4

Food: 4

Service: 4

Eat there often my go to place. Had them prepare trays for Christmas Eve and everything was delicious

Atmosphere: 5

Food: 5

Service: 5

Excellent service and the dinner was perfect. We were a party of 11. Everyone was so impressed with our server and the delicious dinners. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Our server Sammy was an awesome guy. He was very friendly, fun to talk to, and provided excellent service. He told us about the specials and knew the menu very well. I could tell he was a hard worker and had a good sense of humor.

The food tasted great and it’s always a treat every time I come here.

Also, Myles who gave us our water and bread was a cool guy, as well.

Every time I come here the food is amazing, the service is excellent, and the atmosphere is nice.

Atmosphere: 5

Food: 5

Service: 5

Adam , our server was fantastic. Food was awesome, even better than the Woodridge Illinois store. Jen came by, was vey nice and pleasant, we also told her our overall experience was fantastic. Will definitely be back , we are in town for a couple of months.

Atmosphere: 5

Food: 5

Service: 5

Hard working and very attentive

Atmosphere: 5

Food: 5

Service: 5

Sammy was the best server ever and the reason I will come back to Carrabba’s. Thank you for making my day better.!

Atmosphere: 5

Food: 5

Service: 5

Don't remember my server's name but she was tall black hair very nice easy to talk to I was taking my food as take out and it fell all over the bag and she went and asked and they made me a new one in the manager bought it to my table I appreciate it so much that was so kind of her. THANK YOU

Atmosphere: 5

Food: 5

Service: 5

My wife and I had the small plate lunch, lentil soup, Caesar salad and for her meatballs and for me, fettucine alfredo. food, service and price were great. Our server Sammy is top drawer, he knows the menu and knows how to treat and interact with the guests.