Mr. Jalapeño Cocina Mexicana

Before I dig in, my first recommendation is to update your online menu to reflect your actual menu, some people will choose your restaurant on it. Now, the salsa is horrible, it's almost like marinara in both consistency and taste, entirely awful. The drinks are overpriced for what little you get and low quality they are. The food selection is, meh, the online menu has choices that seemed exciting but the actual menu had nothing at all. When I asked about an authentic Mexican dish, Cochinita Pibil, on their original online menu, the waiter asked if that was something Puerto Rican? What in the actual flying spaghetti monster?!?! You're supposed to be an authentic Mexican restaurant? The decor/ambiance was typical of what I call Mickey Mouse Mexican restaurant, it's great to amuse the eyes of the typical white suburbanite, much like how the drinks and food are made, to cater the bland tastes of dullards who have never had authentic Mexican food. If you appreciate authentic Mexican food, avoid this place. Finally, the owners seem to want to remove ral reviews from actual diners, the next time he does this I'm going to screenshot my credit card charge here so he cannot attempt to say we didn't dine here. Since the owner says this isn't on his menu, I'm attaching a screenshot from his online menu so he cannot deny it's on his menu.

Wanted some place different and have seen this around so we gave it a try. Food tasted pretty good overall but things were odd. The flour tortillas looked fresh made or could have been frozen, but were looking like they weren’t cooked through. Like, they were translucent, you can see light through them, as if plastic. They were not the white you expect. Odd but forgivable. Food took a while to come out and we were one of maybe 2 or 3 other tables at the time. Service was super slow and off, I asked for limes and got lemons. Big deal? Until those limes were for my very bland cocktail that needed lime juice and salt to pep up the flavors.
Sign says happy hour every day, but server said that’s only on weekdays. That’s rather not nice.
Food portions were either large or so so.
We had the parrillada fajitas and it seemed overcooked. Also, some of the strips of beef had a very off flavor and I discounted it to think maybe it was seasoning but I felt nauseous that night and the next day I was experiencing abdominal pain and distress. NOT GOOD. After a few rounds of medication, I felt better the following day. We ordered a side of guac for our chips and it came out after we finished our chips and were told no more chips. The guac was brown around the edges.

I’m hoping the issues we experienced were luck of the draw but I’m really not sure we’ll go back to find out. I can look past bad service and odd food preparations but I cannot get past bad food being served.

Maybe a busy day will provide better food turnover? Regardless, can’t trust the kitchen.

The place looked cool, tho. Neat chairs and wall murals.

Atmosphere: 4

Food: 2

Service: 3

My husband and I just love this restaurant! Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Modelo, Carne Asada, Nachos, Grilled Skirt Steak, Mr Jalapeño Parrillada, Steak, Queso, Monster Burrito, Fajitas, Rice and Beans, Guacamole

Be careful, jalapenos really sting!!! Excellent flavor.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fajita Parrillada

Really nice place to eat Mexican food. Price quality is in balance.

Atmosphere: 5

Food: 5

Service: 5

Went on a Friday night for their Latin karaoke night and we had such a great time. The host and his son were fun. I'm looking forward to going back.

The lunch special Fajita was a good price and portion. I'd go back for lunch it was pretty good.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fajitas

I really think this place is going downhill! What happened to customer service?? What happened to the food? And the prices...Woha!! I used to enjoy going here, but after my last visit, I can pretty much guarantee I won't go back!

Atmosphere: 2

Food: 1

Service: 1

WILL NOT RETURN. the menus Were Filthy. My Husband, Who will eat anything didn’t take more than 3 bites of his Monster burrito. We Asked For Table side Guacamole which is 11$ instead of $8 & They brought it to us Already Made & STILL charged us for table side. The Guac was mid, We had to add lime for Some Flavor, Free Salsa, but it was tasteless as well. Birria Tacos were not good , Had WAY More Cheese than meat . Go To cafe772 in psl. the food is way better. Cause
GahDam This Food Was So Bad .

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Table-Side Guacamole, Monster Burrito, Rice and Beans, Combination Dish 3

Sign outside Sade ladies drink free till 12. When I ask he said it was only until 9pm but decided to stay anyhow order food quesadilla was so much juice in it made it so soggy. The steak tacos tasted old. Will not be going there again

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Rice and Beans, Asada Street Tacos

I am always looking for a late night bite due to my unusual work schedule so I was happy to discover this little gem on a late Saturday night out with the BF. We weren’t sure what to expect from the reviews, but were pleasantly surprised. The decor and the atmosphere were lovely and food was delicious. Margaritas were yummy as well. I ordered the tortilla soup which I thought would come in a small cup and was shocked to find that it was massive serving that I ended up having to take home the extra to eat for lunch! Bountiful chips and salsa which these days is a rarity where most restaurants charge you extra for your second basket of chips.
The BF ordered a taco platter, which was also a large portion and he had trouble finishing all that was on the plate.
We look forward to coming back again soon and trying other entrées. Also ladies drink free well margaritas on Fridays and Saturdays after a certain time. Deal!!

Atmosphere: 5

Food: 5

Service: 5

Came to this restaurant with my family it was a group of 5 adults. I had a bad experience here when it came to customer service. I ordered the Mr Jalapeño appetizer which came with quesadilla, flautas, cheese/chorizo and three wings. I asked the waiter to make my wings plain and he bought them with buffalo sauce. I told him that I asked for plain wings and he went back to put the order in. 30 minutes passed by and after talking to 3 servers and the host they never brought out the wings. I asked to speak to the restaurant manager so a lady came and said she was the shift manager. She came out very defensive when I explained the situation and I told her I spoke to 5 people about these 3 wings that have not been brought out. She said "don't exaggerate there are only three servers here". I said YOU are the 5th person I am speaking to I spoke to all 3 servers, the host and now you. After she was trying to correct me, my sister who is a restaurant manager chimed in and told her the mistakes that were being done. She ended up apologizing afterwards but with an attitude highly unprofessional! While I did mention how I understand that mistakes happen, it is unacceptable that it took me to speak to a manager to get my 3 wings. To fix the error she then did not charge me for my plate, and gave us a free desert. That does not fix the issue only one server aplogize which was the one that was not even assigned to our table which I appreciate. Then to top it off tip is included which explains why server's do what they want. Definitely won't be returning to this place, Customer Service skills need to improve and the staff needs to be coached and re-trained ! The only good thing was that the food and drinks taste amazing but the poor customer service from the staff is what made me come on here and give a two star review. I hope my review helps others, and looking at other reviews it seems like a lot of people have spoken about the poor customer service skills.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Nachos, Queso

From the outside looking in the place seems nice the food is not the best seems like canned Mexican food not much of a menu asked about a platter I seen on a review they stated new owner and that’s no longer offered chips were cold salsa was cold and bland the food was also unseasoned I’ve had better won’t be returning seems like the new owner needs to sell it to someone with a batter taste pallet!

Atmosphere: 4

Food: 2

Service: 1

We came here for cinco de mayo. OMG the music inside was so incredibly loud we couldn't eve talk to each other. We asked our waiter if they could turn it down some he said no. Food wasHorrible and we will NOT beBack here again. Horrible!!!

Atmosphere: 1

Food: 1

Service: 1

First time here tonight, not coming back. Greasy chips.Disaster service, and food quality F- *borderline dog food. Rice tasted microwaved, dry and cheap.Food presentation was C+.Salsa was bland, we had to add salt, pepper, and lemon. It tastes like tomato paste. 5-6 staff all standing around doing little to nothing. Bathrooms smelled awful.Prices are too high. Portions are small. We were the only people being served and still had to wait a lengthy amount of time.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Steak