What a wonderful experience! Natalie was our server and she was so nice and helpful. Really delicious food and me and my husband felt very comfortable and taken care of.
Atmosphere: 5
Food: 5
Service: 5
Angelina Herrera
Great service. Our server Natalie was amazing. The food was really good.
Atmosphere: 5
Food: 5
Service: 5
S FA
Cannot share meal details of this last visit (Dec 30th) because we were never seated! I have been a regular client since I moved here. The food usually is, in fact, good. The service is always fair.
I tried to book my reservation on Open Table. For some reason it didn’t go through so I just called. I booked the reservation on Monday for Tuesday at 5:30 for 4 people for outside. I told her if the weather changes we will want to be seated inside. She said, when the weather is bad everyone gets moved inside.
On Tuesday, I didn’t want to take any chances so I called at 11:50 am and requested indoor seating. I was again told, no worries.
When we got there at 5:30 we were told we could not be seated indoors because our reservation was for outside and because i made the reservation by phone I didn’t have the right to change it.
I explained that I was guaranteed an indoor table by 2 different people today and the day before. I showed her the phone call at 11:50. No one cared. Open table reservations have priority. I’m guessing they get money back.
There were at least 10 EMPTY tables. She said they will come by 6:30. I said we’ll be out by then please let us be seated.
She said you can sit at the bar, you can sit outside (it was 49 degrees) or you can wait an hour and a half.
I asked for the manager and it turns out she WAS the manager. I shared some expletives that would normally not be something I do, and we left.
We found another place down the street and it turned out ok. But it was 20 minutes of argument that could have been avoided if she would have just tried to defray the escalation and seated us at one of the 10 empty tables.
It was embarrassing, frustrating and I would highly advise anyone thinking of dining there, to NOT take the word of anyone you speak to on the phone. They are clueless and they couldn’t care less.
Edward Smith
Natalie was fantastic as our server. We came on busy New Year’s Eve day and she found a way to make us feel like we were her only table. Extremely attentive and patient as we had 2 children with us. It’s a pleasure to find a place where hospitality still exists. We will def be back
Atmosphere: 5
Food: 4
Service: 5
Erica McDonnell
Great service! Jaden was awesome and knew exactly what we would like!
Atmosphere: 5
Food: 5
Service: 5
Forrester Pierce
Our server Jayden was the best!
Atmosphere: 5
Food: 5
Service: 5
Richard Sanchez
Service at bar sucks the guy Ignore me take long to server the drinks , food was good but service was a bad experience.
Steve Carr
This was the worst experience we have have had at the Boathouse. We have eaten there several times. But today (noon) they were out of FISH??? Server brusque and not very apologetic about fish. He also only came back when we waved him down Caesar wrap dry and shrimp tough. Flat bread not crispy nor did it have goat cheese Altogether a not great experience
Atmosphere: 5
Food: 3
Service: 2
Kerry Shepski
Food, atmosphere and Johnny, our server, were all wonderful - perfectly executed menu!
Atmosphere: 5
Food: 5
Service: 5
Carter Estrela
Johnny was great! Checked up on us often, made sure food was great, super kind and helpful with everything!!
Johnny was a blast, very on top of his stuff food was great but the service made the experience well worth it. Very well done to the owners, cooks, and my boy Johnny!
Atmosphere: 5
Food: 5
Service: 5
Audrey Norton
jonathan was absolutely amazing and on top of it all as well as giving great recommendations
Atmosphere: 5
Food: 5
Service: 5
Knlls
Jonny is the Goat!! food was amazing and view was even better.
Atmosphere: 5
Food: 5
Service: 5
Mike DeLuca
Wonderful venue, outstanding service!
Atmosphere: 5
Food: 5
Service: 5
kirk dehaven
Great spot on the water, outside or inside still lots of views. Excellent food, grouper sandwich always available, just ask!
What a wonderful experience! Natalie was our server and she was so nice and helpful. Really delicious food and me and my husband felt very comfortable and taken care of.
Atmosphere: 5
Food: 5
Service: 5
Great service. Our server Natalie was amazing. The food was really good.
Atmosphere: 5
Food: 5
Service: 5
Cannot share meal details of this last visit (Dec 30th) because we were never seated!
I have been a regular client since I moved here. The food usually is, in fact, good. The service is always fair.
I tried to book my reservation on Open Table.
For some reason it didn’t go through so I just called. I booked the reservation on Monday for Tuesday at 5:30 for 4 people for outside.
I told her if the weather changes we will want to be seated inside. She said, when the weather is bad everyone gets moved inside.
On Tuesday, I didn’t want to take any chances so I called at 11:50 am and requested indoor seating. I was again told, no worries.
When we got there at 5:30 we were told we could not be seated indoors because our reservation was for outside and because i made the reservation by phone I didn’t have the right to change it.
I explained that I was guaranteed an indoor table by 2 different people today and the day before. I showed her the phone call at 11:50. No one cared. Open table reservations have priority. I’m guessing they get money back.
There were at least 10 EMPTY tables. She said they will come by 6:30. I said we’ll be out by then please let us be seated.
She said you can sit at the bar, you can sit outside (it was 49 degrees) or you can wait an hour and a half.
I asked for the manager and it turns out she WAS the manager.
I shared some expletives that would normally not be something I do, and we left.
We found another place down the street and it turned out ok.
But it was 20 minutes of argument that could have been avoided if she would have just
tried to defray the escalation and seated us at one of the 10 empty tables.
It was embarrassing, frustrating and I would highly advise anyone thinking of dining there, to NOT take the word of anyone you speak to on the phone. They are clueless and they couldn’t care less.
Natalie was fantastic as our server. We came on busy New Year’s Eve day and she found a way to make us feel like we were her only table. Extremely attentive and patient as we had 2 children with us. It’s a pleasure to find a place where hospitality still exists. We will def be back
Atmosphere: 5
Food: 4
Service: 5
Great service! Jaden was awesome and knew exactly what we would like!
Atmosphere: 5
Food: 5
Service: 5
Our server Jayden was the best!
Atmosphere: 5
Food: 5
Service: 5
Service at bar sucks the guy Ignore me take long to server the drinks , food was good but service was a bad experience.
This was the worst experience we have have had at the Boathouse. We have eaten there several times. But today (noon) they were out of FISH???
Server brusque and not very apologetic about fish. He also only came back when we waved him down Caesar wrap dry and shrimp tough. Flat bread not crispy nor did it have goat cheese
Altogether a not great experience
Atmosphere: 5
Food: 3
Service: 2
Food, atmosphere and Johnny, our server, were all wonderful - perfectly executed menu!
Atmosphere: 5
Food: 5
Service: 5
Johnny was great! Checked up on us often, made sure food was great, super kind and helpful with everything!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Johnny was a blast, very on top of his stuff food was great but the service made the experience well worth it. Very well done to the owners, cooks, and my boy Johnny!
Atmosphere: 5
Food: 5
Service: 5
jonathan was absolutely amazing and on top of it all as well as giving great recommendations
Atmosphere: 5
Food: 5
Service: 5
Jonny is the Goat!! food was amazing and view was even better.
Atmosphere: 5
Food: 5
Service: 5
Wonderful venue, outstanding service!
Atmosphere: 5
Food: 5
Service: 5
Great spot on the water, outside or inside still lots of views. Excellent food, grouper sandwich always available, just ask!
Atmosphere: 4
Food: 5
Service: 4
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