Atlanta airport landing, overcast day, but still cool
Atmosphere: 4
Beatrice Brinson
i order a sausage egg cheese croissant combo the has brown was burnt i have it back and still burnt and i told a manager who look like i said something wrong the has brown taste like freezer burn fries this the Dunkin in Sun city Fl always busy plenty workers awful service
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Croissant
Kelly
The location is a little cramped but the service is always quick and the ppl are friendly. I don't like the food at any of the Dunkin locations. The donuts are ok but i am a Krispy Cream girl. They do have a mocha Cappachino Blast that i ❤️. This location has a Baskin Robbins ice cream shop also. They have fantastic ice cream cakes😍
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Iced Latte
cee lee
I was in the drive through almost 15 minutes this morning … The gentleman first handed me the incorrect order , then he stated my order was never taken which I knew was not accurate as I watched my order on the screen . After calling the manager over who was also VERY unprofessional and rude . She advised him the order had been taken and was waiting on the counter . I was handed cold food and water down coffee, the gentleman that proceeded to tell me oh well that was your order I gave the first time . I advised him it was not , the order was not correct as I didn’t order any doughnuts he then continued to roll his eyes and go back and forth . I asked for his manager who came to the window with the same racist nasty energy . I advised her employee is holding up the drive through for his mistake and instead of apologizing and moving on he’s continuously going back and forth which is unprofessional and makes your franchise look terrible . Also due to the time I waited because YOUR employee at the window screwed up and I can tell you there mind was everywhere but at work , the order should’ve been freshly made and free. I have never in my life experienced such terrible and unprofessional service from an employee and a manager. I’m sure Dunkin has cameras please run the interaction back . Most importantly TRAIN your employees of professionalism and proper customer service etiquette. This is not 1960 no one is tolerating unprofessional people or RACISM . I will be writing your corporate office .
Atmosphere: 1
Food: 1
Service: 1
Diane Stumbo
Customer service is usually adequate at this location, however, I went in today to get an iced coffee, it was made incorrect, after standing at the counter for too long, the girl finally asked me if I needed help, I told her it was wrong, she corrected the item, then just slid it on the counter, no thank you, no I'm sorry, learn some customer service, it wasn't my fault the coffee was made incorrect.
Maja garcia
The cashier was nice however, mopping the store and mopping the entrance while people are still coming in and out seems passive aggressive and counter productive. Someone could get hurt.
Atmosphere: 3
Service: 4
Scharlenda Cosom
Great coffee. I go every day.😊
Atmosphere: 5
Food: 5
Service: 5
Jodi Mitchell
Salon 703 did such a wonderful job on my hair! It looks amazing, will definitely be going back! Thank you all for being so kind and to see all the cute little pups!!
Atmosphere: 5
Service: 5
Ihaveaclone
Great service. Well staffed so they're able to serve large volumes of people in a timely manner! Very well run.
Atmosphere: 4
Food: 5
Service: 5
Teri Navarez
Ordered food and had it delivered. The sandwiches were BURNT.
Love this Dunkin Doughnuts, everyone is friendly! I want to shout out a manager named Kristina, from the moment I walked into this DD she was so sweet, great customer service and very professional! Thank you Kristina!
Atmosphere: 5
Food: 5
Service: 5
Baru
I love this Duncan. It's not a lot of young crowds in there and when my wife orders my meal online I go in there and get it and leave awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Lorraine Silk
The wait wasn’t too long , the order was correct and the food was fresh.
Food: 5
Service: 5
M Jazz
25 MINUTES that I had to wait for a pick up order...UNBELIEVABLE!!
Atmosphere: 1
Service: 1
Marisa
Love this Dunkin Doughnuts, everyone is friendly! I want to shout out a manager named Kristina, from the moment I walked into this DD she was so sweet, great customer service and very professional! Thank you Kristina!
Atlanta airport landing, overcast day, but still cool
Atmosphere: 4
i order a sausage egg cheese croissant combo the has brown was burnt i have it back and still burnt and i told a manager who look like i said something wrong the has brown taste like freezer burn fries this the Dunkin in Sun city Fl always busy plenty workers awful service
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Croissant
The location is a little cramped but the service is always quick and the ppl are friendly. I don't like the food at any of the Dunkin locations. The donuts are ok but i am a Krispy Cream girl. They do have a mocha Cappachino Blast that i ❤️. This location has a Baskin Robbins ice cream shop also. They have fantastic ice cream cakes😍
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Iced Latte
I was in the drive through almost 15 minutes this morning … The gentleman first handed me the incorrect order , then he stated my order was never taken which I knew was not accurate as I watched my order on the screen . After calling the manager over who was also VERY unprofessional and rude . She advised him the order had been taken and was waiting on the counter . I was handed cold food and water down coffee, the gentleman that proceeded to tell me oh well that was your order I gave the first time . I advised him it was not , the order was not correct as I didn’t order any doughnuts he then continued to roll his eyes and go back and forth . I asked for his manager who came to the window with the same racist nasty energy . I advised her employee is holding up the drive through for his mistake and instead of apologizing and moving on he’s continuously going back and forth which is unprofessional and makes your franchise look terrible . Also due to the time I waited because YOUR employee at the window screwed up and I can tell you there mind was everywhere but at work , the order should’ve been freshly made and free. I have never in my life experienced such terrible and unprofessional service from an employee and a manager. I’m sure Dunkin has cameras please run the interaction back . Most importantly TRAIN your employees of professionalism and proper customer service etiquette. This is not 1960 no one is tolerating unprofessional people or RACISM . I will be writing your corporate office .
Atmosphere: 1
Food: 1
Service: 1
Customer service is usually adequate at this location, however, I went in today to get an iced coffee, it was made incorrect, after standing at the counter for too long, the girl finally asked me if I needed help, I told her it was wrong, she corrected the item, then just slid it on the counter, no thank you, no I'm sorry, learn some customer service, it wasn't my fault the coffee was made incorrect.
The cashier was nice however, mopping the store and mopping the entrance while people are still coming in and out seems passive aggressive and counter productive. Someone could get hurt.
Atmosphere: 3
Service: 4
Great coffee. I go every day.😊
Atmosphere: 5
Food: 5
Service: 5
Salon 703 did such a wonderful job on my hair! It looks amazing, will definitely be going back! Thank you all for being so kind and to see all the cute little pups!!
Atmosphere: 5
Service: 5
Great service. Well staffed so they're able to serve large volumes of people in a timely manner! Very well run.
Atmosphere: 4
Food: 5
Service: 5
Ordered food and had it delivered. The sandwiches were BURNT.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagels
Restaurantji Recommends
Love this Dunkin Doughnuts, everyone is friendly! I want to shout out a manager named Kristina, from the moment I walked into this DD she was so sweet, great customer service and very professional! Thank you Kristina!
Atmosphere: 5
Food: 5
Service: 5
I love this Duncan. It's not a lot of young crowds in there and when my wife orders my meal online I go in there and get it and leave awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
The wait wasn’t too long , the order was correct and the food was fresh.
Food: 5
Service: 5
25 MINUTES that I had to wait for a pick up order...UNBELIEVABLE!!
Atmosphere: 1
Service: 1
Love this Dunkin Doughnuts, everyone is friendly! I want to shout out a manager named Kristina, from the moment I walked into this DD she was so sweet, great customer service and very professional! Thank you Kristina!
Atmosphere: 5
Food: 5
Service: 5
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