Tropical Smoothie Cafe

Asked for an extra cup so I can pour some of my smoothie into it, asked her not to split it for me and then she proceeded to split it anyways and dump out the extra because she had already put it into a large cup.

Amazing Experience at Tropical Smoothie Cafe!

I had a fantastic visit to Tropical Smoothie Cafe thanks to the outstanding service from Alexis, Brianna and Cynthia. Both were incredibly professional, friendly, and helpful from the moment I walked in. They greeted me with a smile, answered all my questions, and made great recommendations based on what I was looking for.

My smoothie was fresh, delicious, and made exactly how I like it. The store was also clean, well-organized, and had a positive vibe. It’s clear that the team takes pride in their work and truly cares about the customer experience.

Shoutout to Alexis, Brianna and Cynthia for going above and beyond! They made my day! I’ll definitely be coming back and recommending this location to my friends and family.

I try to avoid this Tropical Smoothie. I have never been to a Tropical Smoothie where they charge you for straws or cups or refuse to give you an extra cup or straw. Smh, I was just giving a cup to my daughter. I paid $18 for 2 smoothies, I don’t understand why I can’t just have an extra small cup out the profits you just got from me. I prefer the Tropical Smoothie on 301.

Probably the cleanest TS I’ve ever been too. I could eat off the floor if my smoothie happened to spill.

The manager will never get our business again! Not our brokerage or our family’s! I used to have good things to say about this location but I was in the store eating a smoothie bowl and it has the most God awful chemical taste like it has poison in it. This is the third time I have tasted something nasty in my smoothie at this location but the first time I have asked to get it replaced. Many of the girls who work here are kind and nice but today there was this very very miserable boy working there who told me basically get over it. The $11 I spent plus tip wasn’t being replaced. I would need to buy another smoothie if I wasn’t happy. I was shocked! I am a realtor and have never had someone treat me like this. Granted I never complain about food either but when something tastes like straight chemicals/poison and I’m the one being mistreated over it something needs to change! I thought surely the manager will tell her to make me another one but she came back and said I needed to purchase another one at $11 even though the first one wasn’t edible. I spend literally $100/week at this location not including my mom! Very poor customer service. I absolutely love some of the girls that work there. Unfortunately, I can’t say the same for the management or the new boy. I will make sure my Mom stops placing her large weekly orders as well. We can make our own smoothies at home and not worry about being poisoned. I am still in shock they treated me this way or refused to replace my smoothie bowl that tasted like straight cleaning supplies! Poor business management! I’m a local realtor! Our office is next door and my family spends a lot of money in this place! No more!

Good smoothie location. I’ve always ordered on the app and order was ready when I arrived. Recommend reducing sugar on smoothies when ordering as they are sweet enough.

Good quick bites that are adult and kid friendly.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Thai Chicken, Mango Magic, Peanut Butter Banana Crunch Flatbread

Great food and service every time I go!!

Atmosphere: 5

Food: 5

Service: 5

More of a fast food atmosphere.
Food was good. Health-concious fare.
Would choose something else next time-not a fan of rice in a wrap.

Atmosphere: 3

Food: 5

Service: 5

"We don't serve US Marines here"!! This is what I heard from the owner in somewhat a hostile manner, on 30 September 2024 at approximately 4:45 PM. I stopped into TS for a refreshing Mango Magic smoothie on my way home to continue yard work. Upon entering I was greeted with a smile by the young ladies working on the line as I approached the cash register to place my order.

On this particular day the owner was present and she also greeted me with "Welcome to Tropical Smoothie", but then continued on with how much she dislikes the Marine Corps, and that they do not serve Marines in that establishment. My reply was "you will today" because at that point I already gave my order and paid the young lady at the cash register. She (the owner) then continued on with how unintelligent Marines are, I had to let her know that not only are we intelligent but we also have a backbone. I guess it is amazing that I never crashed my aircraft when I was active duty especially in combat, since I am perceived to be unintelligent!

This is not the first time she has made comment to either a USMC hat or t-shirt I was wearing. Lots of customers were in the store to hear the banter to include a few kids and she did not care, shortly thereafter I received my smoothie then departed. As a business owner, my wife and I honor all branches of the military without hesitation. To say any branch of the military is not welcomed would be a business killer!!

Atmosphere: 1

I’ve been going to this location for quite some time now. Food is good but the people that work there always act like they don’t want to be bothered to even say thank you. I always leave a tip even though I am buying on the app, but they rarely say anything when I come in. If they do, they say something as they look down and don’t even acknowledge walk ins. I don’t expect them to stop, but how about a smile and “thank you” when they hand me my stuff? I’m not leaving any more tips. I’ll buy my food, but don’t expect anything extra for mediocre service.

Atmosphere: 2

Food: 4

Service: 2

Blueberry bliss is good 😋

Atmosphere: 5

Food: 5

Service: 5

Sgt, T always has this TSC location squared away. Always prefer this location over all others. Keep up the consistency.

Thank you.

Atmosphere: 5

Food: 5

Service: 5

Very helpful, friendly staff.

Vegetarian options: Love the acai bowls.

Atmosphere: 5

Food: 5

Service: 5

Just stopped in real quick to get food and get back in the road. Food was made quickly, everyone said hi when I walked in, place was very clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Thai Chicken

I have been coming to this location for over a year because they are always friendly and provide speedy service. Highly recommend!