Caracol Restaurant

Pesimo servicio, pedi un almuerzo y tuve que esperar casi 1 hora, si van a dilatar para servir un almuerzo tienen que decirle al cliente y no engañarlo

Walked in thinking this was a restaurant, but it's just a breakfast buffet of lukewarm French toast, nasty eggs, and undercooked bacon. Greeted at the front by two servers who just tell us to sit wherever, not given any menus or offered any water or coffee. I took one bite of French toast and I couldn't take another. The eggs were watery and were definitely made from that cheap liquid egg mix you would get at dunking donuts. By the way if you dont spend 35$ the valet is not comped.

When we arrived there was no one at the restaurant, no servers, greeters, not other diners. We had to go back to the hotel reception desk to ask for assistance. A waiter came and seated us and serve red us drinks and took our order. The food was good, but when we needed our water refilled, we had to locate the waiter again. No others diners ever arrived. There is valet parking that is reduced to $5.00 when the restaurant bill is stapled to your car ticket.

Thank you so much for taking the time to share your experience. We are thrilled that you had the opportunity to enjoy our beautiful Caracol restaurant. The food really is wonderful We look forward to welcoming you back soon. Best Regards, Ruben Sabater General Manager

This is a great restaurant for groups, with a wide variety of interesting and delicious dishes on the menu to share. The fresh seafood menu items are definitely the way to go, with intriguing and flavorful side dishes to compliment. Do not pass by the octopus ceviche or the baja ceviche, they are amazing! The signature Caracol margarita is also fantastic - tangy and tart, unlike the usual over-sweetened margarita that you are so often served in TX. The atmosphere is lively and fun, and the restaurant itself is beautiful. The patio is a perfect spot when the weather is nice, and it becomes a really hot spot at night with a packed bar and energetic clientele. We will be back and will recommend to friends. Cheers!

Very simple decoration. Little choice of dishes and a few mainly seafood and fish, It is not economical compared to other restaurants that are much better at all points. It is strange that we were alone with my wife around the restored for two hours. Staff who had waited on goodwill but did not seem professional