Einstein Bros. Bagels
16840 Collins Ave, Sunny Isles Beach
(305) 957-8938
Recent Reviews
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16840 Collins Ave, Sunny Isles Beach
(305) 957-8938
Always clean and fresh. Employees are very nice and always so helpful.
Food and service were great!
Beautiful place and definitely my favorite bagels!!! MUST VISIT!
Great customer service
The best ! Love their bagels !
love it here
The staff and the food is great! They were having technical difficulties and handled the situation with great patience and kindness!
Reviews of poor customer service are of no exaggeration. This has to be the absolute worst location I’ve been to. Extremely rude and very unapologetic when I went back to fix my sandwich. If there are items out of stock, that should be communicated before delivering a sandwich with things missing.
Atmosphere: 1
Food: 1
Service: 1
Great Bagels.
Fun Staff.
Could use better table maintenance after customers depart.
Atmosphere: 3
Food: 4
Service: 4
Pilar and Tony gave wonderful customer service !!! Tony is lovely
Great job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nova Lox, Bagels
Restaurantji Recommends
Great staff
Atmosphere: 5
Service: 5
Kid-friendliness: Open floor plan with plenty of room for strollers.
Wheelchair accessibility: A newly constructed cement ramp is located in front of the restaurant’s accessible parking. Spacious room for wheelchair accessible dining at the tables.
Atmosphere: 5
Food: 5
Service: 5
The place was close at 6.45 because the manager is not there!!! Need a new management!
Ordered a sandwich and lemonade for pickup and this place was awful. The one employee was having a conversation on an earpiece and not paying attention as a line of people was forming. My ordered was ready but surprise - the turkey, avocado and bacon sandwich had no turkey. And the lemonade had no ice. The order would have been given to me without chips too had another worker check the bag and added it. Go somewhere else.
Atmosphere: 2
Food: 1
Service: 1
The manager is a little intense and gets desperate and makes a lot of gestures when he doesn't understand what you're asking, even pointing to the photo, he grabs his head, rolls his eyes, really very little patience, I think a smile and someone kinder would be fantastic especially in the mornings.
Atmosphere: 5
Food: 5
Service: 3
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