I’ve stayed silent before, but this time it’s just unbelievable. I ordered everything with “more,” yet the salad I received was less than the regular ,you can clearly see in the photo that there’s barely any salad at all. Even in the large size, there were only four tiny pieces of tomato and four pieces of cucumber.
Dear Subway, why do you put less food in delivery orders even when “more” is selected everywhere? When I order in the store, you automatically add more by default when “more” is chosen, but in delivery it feels like you intentionally minimize everything. What’s the point of having this option in the app if you completely ignore it? You might as well remove it.
I even left a note, but it seems no one cares.
As for the staff: almost every time I come in person, there’s just one worker, and most of the time they don’t speak English even at a basic B1 level. But that doesn’t even matter. What matters is that they don’t do the simplest part of their job at even a 3 out of 5 level.
You choose three sauces, and the sandwich arrives as dry as a desert. This has happened four times already, and always with online orders. In person, this has never happened. With online orders, everything is always at the absolute minimum— even when I choose “more,” it doesn’t even feel like “regular.”
Atmosphere: 1
Food: 1
Service: 1
Diego Jauregui
Silvia and Brigitte are the best on costumer sevirces very recommended
Atmosphere: 5
Food: 5
Service: 5
Juan Ruiz
Silvia and Brigitte are the best I’m a loyal fan of this shop thanks
Atmosphere: 5
Food: 5
Service: 5
thomas neitzert
My son picked up 2 sandwiches. I got the Tuna, could barely identify mine. Added a whole can of Tuna to make it even resemble a sandwich. Ridiculous.
Food: 2
stephanie hernandez
Horrible service
Service: 1
Sebastian Quinteros
In google said that the restaurante closed on Sundays at 10.00pm not 8.00pm
Mont Gray
I arrived before 10PM Sunday and worker said “ we are closed “ ! Not even by words but sign language! Its inappropriate and unprofessional business approach for customers! V bad experience for a neighbor @(
I LOVE SUBWAY but this branch needs a supervisor ((!
Atmosphere: 1
Food: 4
Service: 1
Juliana García-romero
Thank you for having us and Subway appreciate you the time and making the food and having a healthy sandwich you name is Justin for last night
Atmosphere: 5
Food: 5
Service: 5
Julius Bryson
Thank you for welcoming us in subway thanks Justin for night @9:30 pm it? Yeah, a good experience you have great manners, good welcoming, and I appreciate your time and for letting us
Atmosphere: 5
Food: 5
Service: 5
Charlotte Cabello
It saddens me to write this review as I enjoy Subway sandwiches. This branch needs a supervisor for the “ sandwich artists.” For the past year, there was at times a Spanish speaking only artist. Not a problem as I am fluent in Spanish. Last nite fiasco ensures I will not visit this Subway location ever again. The young man spoke English, but appeared under the influence. He kept peering repeatedly at a grub hub order to prepare 3 sandwiches that looked like a mess I would not eat. He prepared our foot long without asking us what cheese we wanted, and then let it sit cooling off for about 5 minutes while he chatted with another couple (behind us in line) about an incident with teenagers who had left the store. The final straw, I asked for honey mustard and he slathered regular mustard all over the sandwich. He offered to re-make the sandwich, but enough was enough. We left with no sandwich, a wasted 20 minutes and an agreement NEVER to visit this branch in Sunny isles ever again.
Thank you, Justin for making my sandwich. You did a very good job. I appreciate you and this is your first time here you kept the Subway store restaurant clean and you did a great job or other customers appreciate you. You have good manners and I hope they continue to have you there.
Atmosphere: 5
Food: 5
Service: 5
Sabrina Francis
Long wait (30 - 40 minutes) just to get a cold sub I didn't order.
Atmosphere: 1
Food: 1
Service: 1
Jazzy Becky
Thank you Justin for your excellent service at Subway. appreciate you making my sandwich well done, and as I order
Atmosphere: 5
Food: 5
Service: 5
Yang Ming
Thank you Justin for your service on 07-9-2025 and making me a wonderful sandwich
Atmosphere: 5
Food: 5
Service: 5
J L
Ordered in advance and didn’t even bother preparing until I arrived.
I’ve stayed silent before, but this time it’s just unbelievable. I ordered everything with “more,” yet the salad I received was less than the regular ,you can clearly see in the photo that there’s barely any salad at all. Even in the large size, there were only four tiny pieces of tomato and four pieces of cucumber.
Dear Subway, why do you put less food in delivery orders even when “more” is selected everywhere? When I order in the store, you automatically add more by default when “more” is chosen, but in delivery it feels like you intentionally minimize everything. What’s the point of having this option in the app if you completely ignore it? You might as well remove it.
I even left a note, but it seems no one cares.
As for the staff: almost every time I come in person, there’s just one worker, and most of the time they don’t speak English even at a basic B1 level. But that doesn’t even matter. What matters is that they don’t do the simplest part of their job at even a 3 out of 5 level.
You choose three sauces, and the sandwich arrives as dry as a desert. This has happened four times already, and always with online orders. In person, this has never happened. With online orders, everything is always at the absolute minimum— even when I choose “more,” it doesn’t even feel like “regular.”
Atmosphere: 1
Food: 1
Service: 1
Silvia and Brigitte are the best on costumer sevirces very recommended
Atmosphere: 5
Food: 5
Service: 5
Silvia and Brigitte are the best I’m a loyal fan of this shop thanks
Atmosphere: 5
Food: 5
Service: 5
My son picked up 2 sandwiches. I got the Tuna, could barely identify mine. Added a whole can of Tuna to make it even resemble a sandwich. Ridiculous.
Food: 2
Horrible service
Service: 1
In google said that the restaurante closed on Sundays at 10.00pm not 8.00pm
I arrived before 10PM Sunday and worker said “ we are closed “ ! Not even by words but sign language!
Its inappropriate and unprofessional business approach for customers!
V bad experience for a neighbor @(
I LOVE SUBWAY but this branch needs a supervisor ((!
Atmosphere: 1
Food: 4
Service: 1
Thank you for having us and Subway appreciate you the time and making the food and having a healthy sandwich you name is Justin for last night
Atmosphere: 5
Food: 5
Service: 5
Thank you for welcoming us in subway thanks Justin for night @9:30 pm it? Yeah, a good experience you have great manners, good welcoming, and I appreciate your time and for letting us
Atmosphere: 5
Food: 5
Service: 5
It saddens me to write this review as I enjoy Subway sandwiches. This branch needs a supervisor for the “ sandwich artists.” For the past year, there was at times a Spanish speaking only artist. Not a problem as I am fluent in Spanish. Last nite fiasco ensures I will not visit this Subway location ever again. The young man spoke English, but appeared under the influence. He kept peering repeatedly at a grub hub order to prepare 3 sandwiches that looked like a mess I would not eat. He prepared our foot long without asking us what cheese we wanted, and then let it sit cooling off for about 5 minutes while he chatted with another couple (behind us in line) about an incident with teenagers who had left the store. The final straw, I asked for honey mustard and he slathered regular mustard all over the sandwich. He offered to re-make the sandwich, but enough was enough. We left with no sandwich, a wasted 20 minutes and an agreement NEVER to visit this branch in Sunny isles ever again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Thank you, Justin for making my sandwich. You did a very good job. I appreciate you and this is your first time here you kept the Subway store restaurant clean and you did a great job or other customers appreciate you. You have good manners and I hope they continue to have you there.
Atmosphere: 5
Food: 5
Service: 5
Long wait (30 - 40 minutes) just to get a cold sub I didn't order.
Atmosphere: 1
Food: 1
Service: 1
Thank you Justin for your excellent service at Subway. appreciate you making my sandwich well done, and as I order
Atmosphere: 5
Food: 5
Service: 5
Thank you Justin for your service on 07-9-2025 and making me a wonderful sandwich
Atmosphere: 5
Food: 5
Service: 5
Ordered in advance and didn’t even bother preparing until I arrived.
Atmosphere: 1
Food: 1
Service: 1
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