Churromania Sawgrass Mall

I ordered pistachio churro bites at Churromania, but after receiving them my wife didn’t like the flavor. I politely asked if it was possible to exchange them for basic churro small bites.

The employee immediately said no and was very rude about it. I then told him he could throw the order away, and his response was, “You throw it away.” That comment alone shows the complete lack of professionalism and customer service.

It wasn’t about the churros — it was about the attitude. A simple, respectful explanation or even a polite refusal would have been fine. Instead, the interaction was dismissive and uncomfortable.

Very disappointing experience.

I was told his name was Anthony

Food: 2

Service: 1

Delicious churros 😋

Atmosphere: 5

Food: 5

Service: 5

The staff is super friendly and helpful

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Tequeños Mini, Cinnamon Sugar

I barely write reviews but personally, this place is not worth the hype. It's not your classic churro. I got the mini churros. They took a long time, expensive & sloppy - way too much filling. I wont be going back :(

Atmosphere: 4

Food: 2

Service: 3

A bad experience, bad service and they didn't even receive cash because the bills weren't brand new and they didn't liked

Atmosphere: 1

Food: 3

Service: 1

We love these churros so much, we drive all the way from West Palm Beach to get them! Julian is always so friendly and offered us to try the new pistachio flavor this time (super tasty). Julian, thanks for always being a smiling face when we visit!

Atmosphere: 5

Food: 5

Service: 5

Good churros

Atmosphere: 5

Food: 5

Service: 5

I ordered 8 churros and the lady charged me for 14 churros not only she didn't listen she didnt want to fix it at the moment. I explained and she had attitude and she didn't provide me with a receipt. Around 6:20pm no good service.

Atmosphere: 1

Food: 3

Service: 1

Excellent service, delicious dessert, the lady at the cash register is an amazing seller, wow 👌👌👌

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Churrobites Bombons

Fantastic atention from Edysmar in Sawgrass mill mall location, what a great experience, out the way to please

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Churrodog, Nutella, Family Taste - Try All Our Churros 20 Off, Tequeños

Excellent service from Edysmar

Service: 5

Recommended dishes: Nutella

Delicious and great costumer service.

Atmosphere: 5

Food: 5

Service: 5

Edysmar is very friendly and a very good sales person

Atmosphere: 5

Food: 5

Service: 5

Great customer service! 💯%

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nutella

Excellent product (churros filled with nutella) and great service, prices little too high

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Nutella