Inconsistent quality! Some workers follow instructions and some do not.
Atmosphere: 3
Food: 2
Service: 1
Jay Sontag
Service was ok
Atmosphere: 4
Food: 5
Service: 3
Rufio TheCrow
I always have a problem at this store. They never answer the phone, workers inside are always messing around and delivery takes forever. Pizza itself is fine but hate ordering from this location.
Horrible location! Rude employees, very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Chris Wong
My girlfriend and I flew in late from a trip and decided to order a pizza from Domino's. Unfortunately, I mistakenly used the wrong phone number when placing the order since my phone broke the day before. The phone number was saved in my autofill, and I didn’t realize the mistake until the order tracker said the pizza was delivered, but nothing arrived at our door.
I called the store using my girlfriend's phone and was met with attitude from the employee who answered. He claimed they had tried calling six times to get through the gate, and the delivery driver had already returned to the store. This was only a few minutes after the tracker said "delivered," so I was surprised that they hadn’t tried harder to contact us. The story then changed multiple times—first, he said the driver was back at the store, then that the driver was on his way to deliver other pizzas and couldn’t come back.
We politely explained that it was an honest mistake and asked if the driver could return. We even provided a new phone number and offered to wait outside in the rain to make it easier for him. Instead of helping, the employee transferred us directly to the driver without any warning. The driver was clearly upset, and when he eventually came back, he lashed out at us.
I understand that the mistake was on our end, but good customer service means handling situations like this with understanding, not shaming or belittling the customer. We had paid for an expensive pizza and left a good tip in advance, expecting a decent level of service. Sadly, that didn’t happen.
This experience has left a bad taste in my mouth, and I won’t be ordering delivery from Domino’s again.
Atmosphere: 1
Food: 3
Service: 1
Andrew Goltzman
Ordered specialty chicken jalapeño pineapple and it only had 4 pieces of jalapeño on it. Also ordered a medium pizza jalapeño and onion, it came pineapple and onion and there’s no ticket/receipt on the box. This store was better a year ago. They don’t answer the phone either.
Food: 1
Siddiqah Ali
We didn't get the icing cup, garlic dip, and parmesan and pepper packets we ordered. I called and they gave me a runaround. First, they told me that since the order was a pickup and was completed, they would not send a driver out, even though they are located less than one mile from us. After 30 minutes on the phone speaking with someone who has hearing issues and could not for the life of him get the phone number or address correct the first time I told him, he said they had a driver available to drop off the missing items. I waited another 30 minutes and after no one came, I called back and spoke to a different person. They said no one was told to go out for our missing items and that everyone there was confused about what I was asking about. He also said that if the order is complete and not missing any of the food items (even though we were missing a garlic cup that we paid for), no one would have been sent out to deliver anything for us. Our pizza was also cut unevenly. This was the worst experience I've ever had at Domino's. If they weren't actually going to send someone out, they should have just said that and given us store credit like I suggested in the beginning.
The services was great very professional and funny ppl... They told me they made the pizzas with love, 3 young ppl were there went I went to pick up my order....
Atmosphere: 5
Food: 5
Service: 5
Anthony Schmieder
I've been ordering here for over 25 years, and the quality has always been good. It seems that any bad reviews were a rare error. The location is always quick to get the food out, and in 25+ years, I think I've had an issue exactly once that was quickly resolved.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings, Chicken Wings
Nicole Anderson-Brandford
I wish there was a section for zero stars because that is exactly what this store deserves. That's how they treat their customers. I don’t know why I keep going back. In 2023, they placed the pizza on the ground close to the parking lot instead of the designated area. Four weeks ago, they sent a pizza with honey-blond hair on it, and just 4 days ago, the pizza was burnt. The management was too busy to address these issues, and the staff told me that hair can get into the pizza because management does not provide hairnets. Smh.
Atmosphere: 1
Food: 1
Service: 1
Diana Castrillón
The food is better during the week, maybe the personnel is not the same for weekend.
Atmosphere: 3
Food: 1
Service: 3
Lovely Bones
Horrible experience order the pizza online and the pizza was burnt. I called the store hour later letting them know that I will be coming in for a refund tomorrow. I’m currently at work and the manager states. Oh you wait a half an hour to call And I have to have 70% of the pizza return back to the store in order to get a refund. It can’t be tomorrow. That’s fine. I stated I will reach out to corporate.
Inconsistent quality! Some workers follow instructions and some do not.
Atmosphere: 3
Food: 2
Service: 1
Service was ok
Atmosphere: 4
Food: 5
Service: 3
I always have a problem at this store. They never answer the phone, workers inside are always messing around and delivery takes forever. Pizza itself is fine but hate ordering from this location.
Service: 1
Great place
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Deluxe Pizza, Brownie Cakes, Buffalo Wings, Chicken Wings, Domino Buffalo Pizza, Pretzel
Great staff and great pizzas!
Atmosphere: 5
Food: 5
Service: 5
Nice atmosphere and good treatment
Atmosphere: 5
Food: 5
Service: 5
Horrible location! Rude employees, very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
My girlfriend and I flew in late from a trip and decided to order a pizza from Domino's. Unfortunately, I mistakenly used the wrong phone number when placing the order since my phone broke the day before. The phone number was saved in my autofill, and I didn’t realize the mistake until the order tracker said the pizza was delivered, but nothing arrived at our door.
I called the store using my girlfriend's phone and was met with attitude from the employee who answered. He claimed they had tried calling six times to get through the gate, and the delivery driver had already returned to the store. This was only a few minutes after the tracker said "delivered," so I was surprised that they hadn’t tried harder to contact us. The story then changed multiple times—first, he said the driver was back at the store, then that the driver was on his way to deliver other pizzas and couldn’t come back.
We politely explained that it was an honest mistake and asked if the driver could return. We even provided a new phone number and offered to wait outside in the rain to make it easier for him. Instead of helping, the employee transferred us directly to the driver without any warning. The driver was clearly upset, and when he eventually came back, he lashed out at us.
I understand that the mistake was on our end, but good customer service means handling situations like this with understanding, not shaming or belittling the customer. We had paid for an expensive pizza and left a good tip in advance, expecting a decent level of service. Sadly, that didn’t happen.
This experience has left a bad taste in my mouth, and I won’t be ordering delivery from Domino’s again.
Atmosphere: 1
Food: 3
Service: 1
Ordered specialty chicken jalapeño pineapple and it only had 4 pieces of jalapeño on it. Also ordered a medium pizza jalapeño and onion, it came pineapple and onion and there’s no ticket/receipt on the box. This store was better a year ago. They don’t answer the phone either.
Food: 1
We didn't get the icing cup, garlic dip, and parmesan and pepper packets we ordered. I called and they gave me a runaround. First, they told me that since the order was a pickup and was completed, they would not send a driver out, even though they are located less than one mile from us. After 30 minutes on the phone speaking with someone who has hearing issues and could not for the life of him get the phone number or address correct the first time I told him, he said they had a driver available to drop off the missing items. I waited another 30 minutes and after no one came, I called back and spoke to a different person. They said no one was told to go out for our missing items and that everyone there was confused about what I was asking about. He also said that if the order is complete and not missing any of the food items (even though we were missing a garlic cup that we paid for), no one would have been sent out to deliver anything for us. Our pizza was also cut unevenly. This was the worst experience I've ever had at Domino's. If they weren't actually going to send someone out, they should have just said that and given us store credit like I suggested in the beginning.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The services was great very professional and funny ppl...
They told me they made the pizzas with love, 3 young ppl were there went I went to pick up my order....
Atmosphere: 5
Food: 5
Service: 5
I've been ordering here for over 25 years, and the quality has always been good. It seems that any bad reviews were a rare error. The location is always quick to get the food out, and in 25+ years, I think I've had an issue exactly once that was quickly resolved.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings, Chicken Wings
I wish there was a section for zero stars because that is exactly what this store deserves. That's how they treat their customers. I don’t know why I keep going back. In 2023, they placed the pizza on the ground close to the parking lot instead of the designated area. Four weeks ago, they sent a pizza with honey-blond hair on it, and just 4 days ago, the pizza was burnt. The management was too busy to address these issues, and the staff told me that hair can get into the pizza because management does not provide hairnets. Smh.
Atmosphere: 1
Food: 1
Service: 1
The food is better during the week, maybe the personnel is not the same for weekend.
Atmosphere: 3
Food: 1
Service: 3
Horrible experience order the pizza online and the pizza was burnt. I called the store hour later letting them know that I will be coming in for a refund tomorrow. I’m currently at work and the manager states. Oh you wait a half an hour to call And I have to have 70% of the pizza return back to the store in order to get a refund. It can’t be tomorrow. That’s fine. I stated I will reach out to corporate.
Food: 1
Service: 1
Loading...