Horrible service, . I don’t even know where to begin. One time I showed up an hour before closing and they refused to make me coffee because they said their machines were down. Reality was they didn’t want to clean up again because they were 1 foot out the door. Another time they told me that they couldn’t take my cash because the registers have been closed. Another time I asked for my receipt and they said their printer is broken. I asked for the manager or the manager is nowhere to be found. Another time I asked them for something that’s supposed to be on the menu. She had no idea what I was talking about but as soon as I got to the drive-through window, there was a picture of it right there. I never get a smile and never get a thank you. I think it’s horrible service.
Atmosphere: 1
Food: 2
Service: 1
Lauren Lizzi
Never disappointed. So friendly every morning, noon & or night. ☺️
Atmosphere: 5
Food: 5
Service: 5
Kristina Pizzella
Slow slow slower then slow
Atmosphere: 2
Food: 2
Service: 1
Kara Mathurin
South cannot handle the amount of customers coming into the store as well as drive-through. Orders take forever and staff is snappy if you ask about your order. They hardly even remember to give you your receipt and have zero customer service skills.
Atmosphere: 1
Food: 2
Service: 1
Kim Stone
Terrible place
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
Ingrid Diaz
Terrible service,I wait more than 20 minutes 3 lattes!
Service: 1
Marco Marius
Tried going three different times. Walked out all three times after getting no service. The people working there will not even acknowledge you are even there.
Atmosphere: 1
Food: 2
Service: 1
Brad Peric
Always great when i order online and pickup. Customer service is never a problem staff very nice.
Judy Sousa
LOVE DD. We stop here for our daily donut fix.
Atmosphere: 5
Food: 5
Service: 5
Lisa Gildner
There weee 3 cars In front of me that had already ordered. I was made to wait literally for 16 minutes before they took my order. When I got to the window I can hear the 2 young ladies talking about personal stuff. I got home and they were clearly too busy talking that they forgot to put the bacon on my avocado toast which I paid for. Unacceptable customer service !!
The employees that you have working there talk disgusting to customers!!
Atmosphere: 1
Food: 1
Service: 1
D Pas
I came at 6:30 to get a macchiato. The lady at the drive thru said they close in 30 minutes so they only had i wd tea and coffee…. Shouldn’t everything be available until you close? Why would you close and clean one of your machines when you’re open for another 30 minutes???
Atmosphere: 1
Food: 1
Service: 1
Jheanelle Gardner
They were very rude and I will not be going back the customer service was horrible
Horrible service, . I don’t even know where to begin. One time I showed up an hour before closing and they refused to make me coffee because they said their machines were down. Reality was they didn’t want to clean up again because they were 1 foot out the door.
Another time they told me that they couldn’t take my cash because the registers have been closed.
Another time I asked for my receipt and they said their printer is broken. I asked for the manager or the manager is nowhere to be found.
Another time I asked them for something that’s supposed to be on the menu. She had no idea what I was talking about but as soon as I got to the drive-through window, there was a picture of it right there.
I never get a smile and never get a thank you. I think it’s horrible service.
Atmosphere: 1
Food: 2
Service: 1
Never disappointed. So friendly every morning, noon & or night. ☺️
Atmosphere: 5
Food: 5
Service: 5
Slow slow slower then slow
Atmosphere: 2
Food: 2
Service: 1
South cannot handle the amount of customers coming into the store as well as drive-through. Orders take forever and staff is snappy if you ask about your order. They hardly even remember to give you your receipt and have zero customer service skills.
Atmosphere: 1
Food: 2
Service: 1
Terrible place
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
Terrible service,I wait more than 20 minutes 3 lattes!
Service: 1
Tried going three different times. Walked out all three times after getting no service. The people working there will not even acknowledge you are even there.
Atmosphere: 1
Food: 2
Service: 1
Always great when i order online and pickup. Customer service is never a problem staff very nice.
LOVE DD. We stop here for our daily donut fix.
Atmosphere: 5
Food: 5
Service: 5
There weee 3 cars In front of me that had already ordered. I was made to wait literally for 16 minutes before they took my order. When I got to the window I can hear the 2 young ladies talking about personal stuff. I got home and they were clearly too busy talking that they forgot to put the bacon on my avocado toast which I paid for. Unacceptable customer service !!
Restaurantji Recommends
Quick service, incorrect order
Atmosphere: 1
Food: 1
Service: 1
Excelente service
Atmosphere: 5
Food: 5
Service: 5
The employees that you have working there talk disgusting to customers!!
Atmosphere: 1
Food: 1
Service: 1
I came at 6:30 to get a macchiato. The lady at the drive thru said they close in 30 minutes so they only had i wd tea and coffee…. Shouldn’t everything be available until you close? Why would you close and clean one of your machines when you’re open for another 30 minutes???
Atmosphere: 1
Food: 1
Service: 1
They were very rude and I will not be going back the customer service was horrible
Atmosphere: 1
Food: 1
Service: 1
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