drink was good. Sadly my drink wasn't full, 25% of the drink was empty before i took a sip.
Atmosphere: 3
Food: 5
Service: 4
nicolette marsh
My experience there was TERRIBLE. The store manager there NAOMI was very rude, disrespectful and aggressive. I was placing an order in the drive through and I didn’t see what I usually get on the menu so I asked the man I was speaking to about the item and he said they still sold it. When I asked him to say what’s in it, (becuase I haven’t ordered it in months, and I know there’s different versions of it), she aggressively took the mic and spoke loudly and abrasively, not even answering my question. Because of that, I didn’t even order food. And then after the horrible interaction she had the nerve to yell THANK YOU. When I pulled up to the window. The other employees were kind but they were happy to know that I stated I would reach out to corporate because this seems to be a common behavior for Ms NAOMI. In my opinion, it is in the best interest of this company to remove this nasty individual from this job. She dam sure shouldn’t be calling herself a manager.
Service: 1
Judy Quick
Need to be more personable at drive thru
Food: 5
Service: 5
S. C. Scott
Overworked, unorganized and poor customer service unless a regular. Regulars have a dufferent experience.
Atmosphere: 3
Food: 5
Service: 1
Jennifer Mahle
The woman in the drive thru sunday mornings should learn manners.
Atmosphere: 1
Food: 5
Service: 1
Louis Febo
The service is not good and every time I come this Dunkin’ Donuts still don’t have nothing
Atmosphere: 1
Food: 4
Service: 1
KL Taylor
I love this location. Success starts with effective leadership. Naomi and her team are courteous, professional, and efficient.
Atmosphere: 5
Food: 5
Service: 5
Jordan Raymond
Parker is the best Cook Dunkin should hire him to train all employees he’s truly the best I can’t even compare any other Dunkin to him because it’s simply the only one who can toast a bagel correctly
Atmosphere: 5
Food: 5
Service: 5
Rodney Moore
Im from NY and out of all the ones purchased my ice coffee every morning they always get it perfectly mixed great service
Worst service I have come access by far. Waited for 20mins and was told (u til I requested to cancel the mobile order) that you have to tell them your name and that you’re at the store so they give it to you (I have never had the need to do this at any dunkin or starbucks but I guess it’s the area right). Proceeded to get my order 20mins later inly to hear the store manager and everyone else talk smack about me standing around and not telling anyone (again, how would I know your store has people taking food that does not belong to them?) 🤷♀️ I did not know the people from the area have the need to take items that do not belong to them. Maybe ask a customer instead of just staring at the ceiling like your employees were doing
Atmosphere: 1
Food: 1
Service: 1
Thien Vo
I had an absolutely terrible experience at Dunkin’ Donuts today. We walked in and waited for a full 10 minutes without a single employee bothering to greet us or take our order. Instead, I watched the staff sitting in the customer chairs, glued to their phones like they didn’t have a care in the world. No acknowledgment, no service—just pure laziness. If I could give zero stars, I would. Avoid this place unless you enjoy being ignored
Atmosphere: 1
Service: 1
Fred jen
Extremely rude staff
Andrea Connally
Many of the employees have crappy attitudes; do not treat customers with respect no thank you no hello look the other way as they’re handing out the bag;
Atmosphere: 1
Food: 5
Service: 1
David Weinstein
100am, 4 workers, no line and no one will help. Typical Dunkin workers these days.
drink was good. Sadly my drink wasn't full, 25% of the drink was empty before i took a sip.
Atmosphere: 3
Food: 5
Service: 4
My experience there was TERRIBLE. The store manager there NAOMI was very rude, disrespectful and aggressive. I was placing an order in the drive through and I didn’t see what I usually get on the menu so I asked the man I was speaking to about the item and he said they still sold it. When I asked him to say what’s in it, (becuase I haven’t ordered it in months, and I know there’s different versions of it), she aggressively took the mic and spoke loudly and abrasively, not even answering my question. Because of that, I didn’t even order food. And then after the horrible interaction she had the nerve to yell THANK YOU. When I pulled up to the window. The other employees were kind but they were happy to know that I stated I would reach out to corporate because this seems to be a common behavior for Ms NAOMI. In my opinion, it is in the best interest of this company to remove this nasty individual from this job. She dam sure shouldn’t be calling herself a manager.
Service: 1
Need to be more personable at drive thru
Food: 5
Service: 5
Overworked, unorganized and poor customer service unless a regular. Regulars have a dufferent experience.
Atmosphere: 3
Food: 5
Service: 1
The woman in the drive thru sunday mornings should learn manners.
Atmosphere: 1
Food: 5
Service: 1
The service is not good and every time I come this Dunkin’ Donuts still don’t have nothing
Atmosphere: 1
Food: 4
Service: 1
I love this location. Success starts with effective leadership. Naomi and her team are courteous, professional, and efficient.
Atmosphere: 5
Food: 5
Service: 5
Parker is the best Cook Dunkin should hire him to train all employees he’s truly the best I can’t even compare any other Dunkin to him because it’s simply the only one who can toast a bagel correctly
Atmosphere: 5
Food: 5
Service: 5
Im from NY and out of all the ones purchased my ice coffee every morning they always get it perfectly mixed great service
Atmosphere: 5
Food: 5
Service: 5
Very Bad Customer Service
Restaurantji Recommends
Worst service I have come access by far. Waited for 20mins and was told (u til I requested to cancel the mobile order) that you have to tell them your name and that you’re at the store so they give it to you (I have never had the need to do this at any dunkin or starbucks but I guess it’s the area right). Proceeded to get my order 20mins later inly to hear the store manager and everyone else talk smack about me standing around and not telling anyone (again, how would I know your store has people taking food that does not belong to them?) 🤷♀️ I did not know the people from the area have the need to take items that do not belong to them. Maybe ask a customer instead of just staring at the ceiling like your employees were doing
Atmosphere: 1
Food: 1
Service: 1
I had an absolutely terrible experience at Dunkin’ Donuts today. We walked in and waited for a full 10 minutes without a single employee bothering to greet us or take our order. Instead, I watched the staff sitting in the customer chairs, glued to their phones like they didn’t have a care in the world. No acknowledgment, no service—just pure laziness. If I could give zero stars, I would. Avoid this place unless you enjoy being ignored
Atmosphere: 1
Service: 1
Extremely rude staff
Many of the employees have crappy attitudes; do not treat customers with respect no thank you no hello look the other way as they’re handing out the bag;
Atmosphere: 1
Food: 5
Service: 1
100am, 4 workers, no line and no one will help. Typical Dunkin workers these days.
Atmosphere: 1
Food: 2
Service: 1
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