Dunkin'
11170 W Oakland Park Blvd, Sunrise
(954) 393-0145
Recent Reviews
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Literally the worst Dunkin’ Donuts in America. The last three times I have been there. I have ordered a large coffee with two Splenda and cream and two glazed donuts. Not once have these people gotten in the order, correct!
Atmosphere: 1
Food: 1
Service: 1
All the servers are happy & welcoming. USUA is a great manager. I just love her.
Everyone is helpful.👍👍👍👍👍👍👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Great coffee and great service.
Atmosphere: 5
Food: 5
Service: 5
Great customer service, friendly. Love it love it. My morning spot for coffee 🌞🌞
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Great coffee/donut bundle specials right now
Atmosphere: 5
Food: 5
Service: 5
Very disappointed I ordered online for pick up on my way to work and I specifically asked for no egg in my sandwich...ad soon as I get to work my sandwich has egg.... Disappointed truly ..I'ma regular customer and today I am very disappointed
Atmosphere: 2
Food: 1
Service: 2
Staff was friendly
I have noticed that Musa is no longer at the location and it shows. Between customer service and the food. I order 50 munckins and they gave me the 50 munchkins and a paper bag…. When I correct them and ask for them to come in the box they belong in the manager who was present had the employee give them to me in the 12 donut box for regular donuts. The service has gotten so much worse. The employees don’t know what they are doing in the day shift or night shift. Musa was always personable with every person and most people came to this Dunkin because of this. She always made sure everyone was taken care of and built rapport with everyone. The best part is when you ask the employees where Musa is I have gotten different reasons. Oh she’s on vacation, she sick, or something happened with her family. That is beyond messed up because none of it is true. This Dunkin gets 1 star because the service is awful, the new employees don’t know what they are doing and the one reason most people came to this Dunkin the manger didn’t like her a moved her to another one. The owner of this Dunkin and general manager made a huge mistake.
Atmosphere: 1
Food: 1
Service: 1
Awesome friendly place!! Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It was good.
Atmosphere: 3
Food: 3
Service: 3
We got 10 "munchkins" and 2 cups of coffee. We got the munchkins immediately but had to wait 13 minutes for the coffee.
It was absolute chaos in there. 95% of the customers were coming through the drive thru, there were 2 pre orders and 3 walking, including us.
It was Sunday at 11:30a. I knew we should have gone to panera.
Atmosphere: 3
Food: 4
Service: 2
Good food, clean, service is good but always crowded lines do actually move good tho
Atmosphere: 5
Food: 5
Service: 4
Zero attention to service atmosphere is from 1999 absolutely disgusting. Can’t believe this is a franchise.
Atmosphere: 1
Food: 2
Service: 1
Great service as always! Even when they are full, 10 to 15 car line, they're always very fast and courteous.
Atmosphere: 5
Food: 5
Service: 5
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