Absolutely love coming to this location for the service alone. The staff is always in a great mood and eager to please. The manager is so attentive and always active. Love it here
Atmosphere: 5
Food: 5
Service: 5
Paul C. Chuck
They need to follow directions. When a person orders everything on a burger and you only receive lettuce and tomato is not everything.
Food: 1
Service: 1
BOLIVAR TORRES
Had a small issue earlier this week with my order and Steven the manager was ready to help but I couldn't stay due to a time restraint. Steven went out tof his way to make things right. Thank you for making my experience great. We are human and mistakes happen its how you fix it what makes the difference.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Little Cheeseburger, Large Fries
Maria Ovalles
The store manager is a terrible employee; he has no patience, does things begrudgingly, and was rude to me and my boyfriend. Apparently, his name is Brian W
Atmosphere: 1
B
Great team. They are quick and professional and always make things great! This is my five guys! Thank you!
Atmosphere: 5
Food: 5
Service: 5
J D
Let me start by saying: The staff were super nice and the atmosphere was nice...
In my opinion five guys has all the right ingredients... However the problem is execution.
While you're having execution problems on all fronts, I will focus my feedback solely on your burger...
Your burgers are soggy.
This is an easy fix...
Do not lay your hot (fresh off the grill) patties directly onto the buns... This is a recipe for sogginess.
Instead, start with a bed of lettuce, and pile up from there.
The bed of lettuce, along with all your fixings will protect the bun.
Once you're fixings have been put down, lay your patties on top of the fixings, put your ketchup, mayo and or mustard on the top bun, and voila.
Now the final part of the execution flaw... Stop wrapping, suffocating your burgers in that aluminum foil... It's creating a steam sauna and your making your burgers soggy!!!
You're far better off play sitting your burgers neatly inside a vapor, steam absorbing, paper/cardboard burger box.
That's my two pennies on how to turn things around.
Take care.
Ps. Over $8 for fries (large or not) is a bit ridiculous... There not even that large.
Atmosphere: 5
Food: 1
Service: 5
Lavender Wong
Michael was so helpful explaining the menu to us, as we've never been there before and we came in around 8 and I understand it's frustrating when customers come in near closing but Michael was so friendly
Atmosphere: 4
Food: 5
Service: 5
Cristian S
Highly recommend it! The burgers at Five Guys are simply spectacular—juicy, made with fresh ingredients, and bursting with incredible flavor. Service was fast and friendly. Definitely a place I recommend for an excellent experience and one of the best burgers I’ve ever had.”
Atmosphere: 5
Food: 5
Service: 5
Richard K
Burgers always great only issues are floors very slippery
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Cheeseburger, Little Cheeseburger, Little Bacon Cheeseburger, Cajun Style
sophia rondon
had a great experience with an employee named “felicia” she was super kind and helpful will return👍
Absolutely love coming to this location for the service alone. The staff is always in a great mood and eager to please. The manager is so attentive and always active. Love it here
Atmosphere: 5
Food: 5
Service: 5
They need to follow directions. When a person orders everything on a burger and you only receive lettuce and tomato is not everything.
Food: 1
Service: 1
Had a small issue earlier this week with my order and Steven the manager was ready to help but I couldn't stay due to a time restraint. Steven went out tof his way to make things right. Thank you for making my experience great. We are human and mistakes happen its how you fix it what makes the difference.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Little Cheeseburger, Large Fries
The store manager is a terrible employee; he has no patience, does things begrudgingly, and was rude to me and my boyfriend. Apparently, his name is Brian W
Atmosphere: 1
Great team. They are quick and professional and always make things great! This is my five guys! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Let me start by saying:
The staff were super nice and the atmosphere was nice...
In my opinion five guys has all the right ingredients... However the problem is execution.
While you're having execution problems on all fronts, I will focus my feedback solely on your burger...
Your burgers are soggy.
This is an easy fix...
Do not lay your hot (fresh off the grill) patties directly onto the buns... This is a recipe for sogginess.
Instead, start with a bed of lettuce, and pile up from there.
The bed of lettuce, along with all your fixings will protect the bun.
Once you're fixings have been put down, lay your patties on top of the fixings, put your ketchup, mayo and or mustard on the top bun, and voila.
Now the final part of the execution flaw... Stop wrapping, suffocating your burgers in that aluminum foil... It's creating a steam sauna and your making your burgers soggy!!!
You're far better off play sitting your burgers neatly inside a vapor, steam absorbing, paper/cardboard burger box.
That's my two pennies on how to turn things around.
Take care.
Ps. Over $8 for fries (large or not) is a bit ridiculous... There not even that large.
Atmosphere: 5
Food: 1
Service: 5
Michael was so helpful explaining the menu to us, as we've never been there before and we came in around 8 and I understand it's frustrating when customers come in near closing but Michael was so friendly
Atmosphere: 4
Food: 5
Service: 5
Highly recommend it! The burgers at Five Guys are simply spectacular—juicy, made with fresh ingredients, and bursting with incredible flavor. Service was fast and friendly. Definitely a place I recommend for an excellent experience and one of the best burgers I’ve ever had.”
Atmosphere: 5
Food: 5
Service: 5
Burgers always great only issues are floors very slippery
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Cheeseburger, Little Cheeseburger, Little Bacon Cheeseburger, Cajun Style
had a great experience with an employee named “felicia” she was super kind and helpful will return👍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Five Guys. Always 5 star.
Atmosphere: 5
Food: 5
Service: 5
Always a great burger, and I like getting the fries Cajun style. Also nice that they offer lettuce buns.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Bacon Cheeseburger, Cajun Style
Always good
Atmosphere: 5
Food: 5
Service: 5
The burger was delicious, but the service should be improved, the space had dirty tables, that aspect took away my maximum rating
Atmosphere: 3
Food: 5
Service: 3
Delicious, fast, and cheerful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Bacon Cheeseburger
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