We ordered three pizzas, wings, cheese bread, and a special sandwich. You all gave us a wrong Pizza. We did not order a Hawaiian pizza. We tried calling you to see if we can get the correct Pizza and no one was answering the phone. I hate Hawaiian pizza. Thank you for delivering the wrong pizza and ruining my evening.... and then a little more than half an hour later you delivered the correct Pizza! Thank you very very much. For that you get five stars
Food: 5
Service: 5
David W. Greenaway
Horrible Service! Yall know I dont play Manager is horrible
Service: 1
Withcell Cherington
Jeff just answered the phone and mentioned after 1 1/2 decides to tell me my pizza went somewhere else...Guy jeff said oh driver forgot a pizza and made a mistake took our pizza to another home brought back to store swapped it out with different driver to bring me a pizza that was at someone else home. Then I mentioned please I don't want a pizza that was already in someone else home he said oh well. Im.like really Oh well my ass just cancel the whole order...I would never ever order from there again. Please be careful with this place and how the store workers handle the food. Very nasty.
Food: 1
Service: 1
Recommended dishes: Create Your Own Pizza, Pepperoni Pizza, Chocolate Chip Cookie, Pizzas Wings
Anita Bradshaw
Ordered delivery on a Saturday midday (11/02/24), I ordered 2 stuffed crust pizzas and they were fresh and amazing! I’m impressed honestly for it being a franchise pizzeria 😅 I will be ordering again in the near future. Also, the delivery driver was quick! ⭐️⭐️⭐️⭐️⭐️
Food: 5
Service: 5
Yan Lim
Very unprofessional staff. They sent the wrong sauce and refused to help with the situation and asked if we wanted to come in and get it. Why on earth would I order delivery just to have to come in and pick up the sauce just because your staff messed up? There only reply was “It was busy.” As if it being busy meant it was ok to pack the wrong items. This location needs new staff.
Food: 3
Service: 1
Michelle West
Delivery orders never arrive anywhere near estimated time provided when placing the order. Food is mediocre at best most times. Staff is rude & disrespectful.
Atmosphere: 1
Food: 3
Service: 1
J C
I placed an order on August 17 for my daughter’s bday to be delivered on August 25 at 2pm. I received an email on August 23 that my card was declined. I called that day to let the restaurant know and they told me that I was ok and that my transaction was charged. I insisted on asking them to confirm with the manager to make sure everything was good for the day of delivery. The representative told me the order was charged and that I was good. That was a lie because on Sunday at 1:30pm the restaurant calls me to let me know my order is not processed because the card declined. I told them I knew this and called to resolve it but the person insisted everything was ok. The person who I spoke with on Sunday at 1:30 then tells me to place the order again. At the time I am in the middle of celebrating my daughter’s bday and I had to stop to place the order again. The pizza finally arrives at 2:20pm. I did everything in my power to make sure this was a smooth transition and it caused unnecessary stress. Disappointed with the way my order was handled.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza
Lilie V
Today a guy with colored beard ignored me (a black female) to take care of other things. What a shame when pig is serving
Dan Allen
My pizza was supposed to be ready at 945 and I called to see if it can be ready early and was told it was ready as of 905. Needless to say when I picked it up it was ice cold even though I was promised but the person that answered the phone it would be hot. It tasted as though it was made the day prior. I don't understand why each day the standards are different at Papa John's. I usually don't have issues since my orders are the same but last night it was simply awful.
Atmosphere: 1
Food: 1
Service: 1
A S
BEWARE and check your bank statements after ordering here! They charged an extra tip of $7 on my card after already writing a tip amount on the receipt paper.
I have been going to this location for year's and never had a problem. It's only five minutes from my home which make's it convenient. I don't know what happen but this location went down the tubes! The customer service is flat out terrible and the food quality has suffered. It's a real shame because they we're so good. I rarely leave review's but please save yourself the hassle and bypass this location.
Atmosphere: 1
Food: 1
Service: 1
Kirk Maragh
they didnt answer the phone... They just let it stay on the recording
Atmosphere: 1
Food: 1
Service: 1
s p
Went here and was automatically greeted with an attitude ! The gentleman there seemed pissed I didn’t order online but the site was down and when I called the store no one answered even after calling multiple times. I just left. Refused to spend my money where I’m a bother to the employees. Will take my business elsewhere!eff this place.
Atmosphere: 1
Food: 1
Service: 1
Justin Ramirez
The employees don’t use gloves when they are doing the pizza which is unsanitary
Wish
was on hold for 15 minutes. When they picked up , the male on the phone was rude, snappy, and clearly aggravated by something.
We ordered three pizzas, wings, cheese bread, and a special sandwich. You all gave us a wrong Pizza. We did not order a Hawaiian pizza. We tried calling you to see if we can get the correct Pizza and no one was answering the phone. I hate Hawaiian pizza. Thank you for delivering the wrong pizza and ruining my evening.... and then a little more than half an hour later you delivered the correct Pizza! Thank you very very much. For that you get five stars
Food: 5
Service: 5
Horrible Service!
Yall know I dont play
Manager is horrible
Service: 1
Jeff just answered the phone and mentioned after 1 1/2 decides to tell me my pizza went somewhere else...Guy jeff said oh driver forgot a pizza and made a mistake took our pizza to another home brought back to store swapped it out with different driver to bring me a pizza that was at someone else home. Then I mentioned please I don't want a pizza that was already in someone else home he said oh well. Im.like really Oh well my ass just cancel the whole order...I would never ever order from there again. Please be careful with this place and how the store workers handle the food. Very nasty.
Food: 1
Service: 1
Recommended dishes: Create Your Own Pizza, Pepperoni Pizza, Chocolate Chip Cookie, Pizzas Wings
Ordered delivery on a Saturday midday (11/02/24), I ordered 2 stuffed crust pizzas and they were fresh and amazing! I’m impressed honestly for it being a franchise pizzeria 😅 I will be ordering again in the near future. Also, the delivery driver was quick! ⭐️⭐️⭐️⭐️⭐️
Food: 5
Service: 5
Very unprofessional staff. They sent the wrong sauce and refused to help with the situation and asked if we wanted to come in and get it. Why on earth would I order delivery just to have to come in and pick up the sauce just because your staff messed up? There only reply was “It was busy.” As if it being busy meant it was ok to pack the wrong items. This location needs new staff.
Food: 3
Service: 1
Delivery orders never arrive anywhere near estimated time provided when placing the order. Food is mediocre at best most times. Staff is rude & disrespectful.
Atmosphere: 1
Food: 3
Service: 1
I placed an order on August 17 for my daughter’s bday to be delivered on August 25 at 2pm. I received an email on August 23 that my card was declined. I called that day to let the restaurant know and they told me that I was ok and that my transaction was charged. I insisted on asking them to confirm with the manager to make sure everything was good for the day of delivery. The representative told me the order was charged and that I was good. That was a lie because on Sunday at 1:30pm the restaurant calls me to let me know my order is not processed because the card declined. I told them I knew this and called to resolve it but the person insisted everything was ok. The person who I spoke with on Sunday at 1:30 then tells me to place the order again. At the time I am in the middle of celebrating my daughter’s bday and I had to stop to place the order again. The pizza finally arrives at 2:20pm. I did everything in my power to make sure this was a smooth transition and it caused unnecessary stress. Disappointed with the way my order was handled.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza
Today a guy with colored beard ignored me (a black female) to take care of other things. What a shame when pig is serving
My pizza was supposed to be ready at 945 and I called to see if it can be ready early and was told it was ready as of 905. Needless to say when I picked it up it was ice cold even though I was promised but the person that answered the phone it would be hot. It tasted as though it was made the day prior. I don't understand why each day the standards are different at Papa John's. I usually don't have issues since my orders are the same but last night it was simply awful.
Atmosphere: 1
Food: 1
Service: 1
BEWARE and check your bank statements after ordering here! They charged an extra tip of $7 on my card after already writing a tip amount on the receipt paper.
Restaurantji Recommends
I have been going to this location for year's and never had a problem. It's only five minutes from my home which make's it convenient. I don't know what happen but this location went down the tubes! The customer service is flat out terrible and the food quality has suffered. It's a real shame because they we're so good. I rarely leave review's but please save yourself the hassle and bypass this location.
Atmosphere: 1
Food: 1
Service: 1
they didnt answer the phone... They just let it stay on the recording
Atmosphere: 1
Food: 1
Service: 1
Went here and was automatically greeted with an attitude ! The gentleman there seemed pissed I didn’t order online but the site was down and when I called the store no one answered even after calling multiple times. I just left. Refused to spend my money where I’m a bother to the employees. Will take my business elsewhere!eff this place.
Atmosphere: 1
Food: 1
Service: 1
The employees don’t use gloves when they are doing the pizza which is unsanitary
was on hold for 15 minutes. When they picked up , the male on the phone was rude, snappy, and clearly aggravated by something.
Atmosphere: 1
Food: 5
Service: 1
Loading...