Got sucked in by the Starbucks marketing of a Free Tall coffee for today for rewards members. Signed up again, because I guess my previous account was dumped due to a few years inactivity, and came in to redeem the coffee offer and to hopefully start using the rewards account on the seldom Starbucks visits.
I was told by the employee I couldn’t redeem the free coffee because my rewards account barcode won’t scan unless I’ve had it signed up for at least 3 months. That is NOT what the terms of the marketing said. Guess I’ll stick to other coffee shops like I have been doing and only frequent Starbucks when I unfortunately get gifted a Starbucks gift card for the holidays.
What a shame. I thought I’d reconsider giving Starbucks another chance, start being a regular again, and use my rewards account…but not like this. Marketing was very misleading it turns out in this case.
Just lost me and my husband again.
Best of luck.
Yoheny Prado
Thanks !!!
Atmosphere: 5
Food: 5
Service: 5
Hernando
I’ve always loved Starbucks and have never had any issues with the quality of their food or drinks. However, this visit was disappointing. When we walked in, there were three employees at the bar one with his back to the register. He turned around a few times, but along with the others, they were busy joking around and talking. No one acknowledged us or the two people waiting behind us. About 3 minutes later, someone finally took our order, but with an attitude. To make matters worse, there were flies around, and the trash bin was overflowing. Definitely not the standard I expect from Starbucks.
Atmosphere: 1
Food: 5
Service: 1
Vlad Karasik
The raspberries danish is delicious
Atmosphere: 4
Food: 4
Service: 5
lea koch
my starbies! they never miss
Atmosphere: 5
Food: 5
Service: 5
Raul G
Male server could not care less about being there. He was indifferent about taking you order and had no sense of urgency. Made me feel like I was bothering him. Not worth giving money to be treated poorly.
Atmosphere: 4
Food: 4
Service: 2
hotchiefDSO DSO
Nice place to chill for a minute! Drinks made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Enzo Enrique Abreu Bencomo
I went for a supposed Christmas glass promotion and there weren't any, the service was horrible and the drinks at the time of trying them were totally flavorless, most of them were just ice, in the midst of my annoyance I spoke to a colleague who went at 6am and He also did not receive the supposed glass, which seemed like a misleading offer to me.
Got sucked in by the Starbucks marketing of a Free Tall coffee for today for rewards members. Signed up again, because I guess my previous account was dumped due to a few years inactivity, and came in to redeem the coffee offer and to hopefully start using the rewards account on the seldom Starbucks visits.
I was told by the employee I couldn’t redeem the free coffee because my rewards account barcode won’t scan unless I’ve had it signed up for at least 3 months. That is NOT what the terms of the marketing said. Guess I’ll stick to other coffee shops like I have been doing and only frequent Starbucks when I unfortunately get gifted a Starbucks gift card for the holidays.
What a shame. I thought I’d reconsider giving Starbucks another chance, start being a regular again, and use my rewards account…but not like this. Marketing was very misleading it turns out in this case.
Just lost me and my husband again.
Best of luck.
Thanks !!!
Atmosphere: 5
Food: 5
Service: 5
I’ve always loved Starbucks and have never had any issues with the quality of their food or drinks. However, this visit was disappointing. When we walked in, there were three employees at the bar one with his back to the register. He turned around a few times, but along with the others, they were busy joking around and talking. No one acknowledged us or the two people waiting behind us. About 3 minutes later, someone finally took our order, but with an attitude. To make matters worse, there were flies around, and the trash bin was overflowing. Definitely not the standard I expect from Starbucks.
Atmosphere: 1
Food: 5
Service: 1
The raspberries danish is delicious
Atmosphere: 4
Food: 4
Service: 5
my starbies! they never miss
Atmosphere: 5
Food: 5
Service: 5
Male server could not care less about being there. He was indifferent about taking you order and had no sense of urgency. Made me feel like I was bothering him. Not worth giving money to be treated poorly.
Atmosphere: 4
Food: 4
Service: 2
Nice place to chill for a minute! Drinks made perfectly.
Atmosphere: 5
Food: 5
Service: 5
I went for a supposed Christmas glass promotion and there weren't any, the service was horrible and the drinks at the time of trying them were totally flavorless, most of them were just ice, in the midst of my annoyance I spoke to a colleague who went at 6am and He also did not receive the supposed glass, which seemed like a misleading offer to me.
Atmosphere: 2
Food: 2
Service: 1
Best coffee ☕️ and staff n the world
Atmosphere: 5
Food: 5
Service: 5
Good place, delicious coffee, good sandwiches
Atmosphere: 5
Food: 3
Service: 3
Restaurantji Recommends
Almost had espresso here. Whoa. Music way too loud. If you like loud music this is your S’bucks!
Atmosphere: 1
Everyone is so nice in here. The place is always clean and the drinks always come out so fast! Love coming here.
Atmosphere: 5
Food: 5
Service: 5
The kid w long hair will stare you down for not tipping himand all he did was putting your $5 food in a bag
Atmosphere: 1
Food: 1
Service: 1
The place is clean, and fast service.
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere awesome barrista
Atmosphere: 4
Food: 4
Service: 4
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