TERRIBLE SERVICE, dude gets mad over a simple miscommunication, we even apologized about it, the guy wearing glasses and earrings, needs to learn to relax and no one else was in line
Atmosphere: 1
Food: 1
Service: 1
Jose Amador
Avoided this place for a while but gave it another shot. Have been there 3 times in the last month and service has been exceptional. Food has been great. No crazy wait times.
Atmosphere: 5
Food: 5
Service: 5
Erica Allen
Worst customer service ever and they messed up my order and also made.me pull my car up to be serviced and still.brought out the wrong order
Jonthan Suliveras
Horrible food
Atmosphere: 1
Food: 1
Service: 1
Michelle Ruiz
It’s embarrassing to have someone work at your restaurant with such a horrible attitude, who assumes the customer is lying about the size drink they ordered🥴when if she wasn’t rushing to shut us up while taking our order she would’ve heard what we actually said .As a business owner, I would’ve fired her immediately for that. Cause I’m sure all the cars she took of today, will not be returning back 1/31 & 9:20PM , I don’t know her name, but you do.
Francisco Echeverria
I remember that before they had waiter service, now it has become an ordinary fast food, it really seems to me that it has deteriorated
Atmosphere: 2
Food: 3
Thomas Carrero
Fries get cold quickly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak, French Fries
Elizabeth Fey
We love to visit Steak n Shake when we're in Florida. Service was quick and friendly at this location.
Atmosphere: 5
Food: 5
Service: 5
Madonna Walsh
The place was a bit dirty, floors especially. Tables uncleaned. You have to place order on kiosk and wait, no more servers. Wait was long, but can't blame the workers as it seems like there weren't enough.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: French Fries
josue Gamayo
The ac system is too cold is not a good family environment. They should have a better temperature not for the workers but for their clients.
Went thru the drive thru, they were quick food was good.
Food: 4
Service: 4
Recommended dishes: Steak and Shake, Onion Rings, French Fries
C. B.
The drive threw is way to slow. Only two cars in front of me. I have been waiting a half hour. That's why I stop coming here
Bill M
Food is fine...it's a burger joint. Service is always a bit slow.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Steak and Shake, French Fries
Chyna Cunningham
Great service from staff the drive through was quick and fast and they were trying there best the young lady at the drive through was super sweet and professional she was very helpful with the menu being that I’m older her name was Imani I hope that was her!! Her name was on my receipt. Thank you for your patience and kindness
TERRIBLE SERVICE, dude gets mad over a simple miscommunication, we even apologized about it, the guy wearing glasses and earrings, needs to learn to relax and no one else was in line
Atmosphere: 1
Food: 1
Service: 1
Avoided this place for a while but gave it another shot. Have been there 3 times in the last month and service has been exceptional. Food has been great. No crazy wait times.
Atmosphere: 5
Food: 5
Service: 5
Worst customer service ever and they messed up my order and also made.me pull my car up to be serviced and still.brought out the wrong order
Horrible food
Atmosphere: 1
Food: 1
Service: 1
It’s embarrassing to have someone work at your restaurant with such a horrible attitude, who assumes the customer is lying about the size drink they ordered🥴when if she wasn’t rushing to shut us up while taking our order she would’ve heard what we actually said .As a business owner, I would’ve fired her immediately for that. Cause I’m sure all the cars she took of today, will not be returning back
1/31 & 9:20PM , I don’t know her name, but you do.
I remember that before they had waiter service, now it has become an ordinary fast food, it really seems to me that it has deteriorated
Atmosphere: 2
Food: 3
Fries get cold quickly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak, French Fries
We love to visit Steak n Shake when we're in Florida. Service was quick and friendly at this location.
Atmosphere: 5
Food: 5
Service: 5
The place was a bit dirty, floors especially. Tables uncleaned. You have to place order on kiosk and wait, no more servers. Wait was long, but can't blame the workers as it seems like there weren't enough.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: French Fries
The ac system is too cold is not a good family environment. They should have a better temperature not for the workers but for their clients.
Atmosphere: 1
Food: 5
Service: 3
Restaurantji Recommends
Went thru the drive thru, they were quick food was good.
Food: 4
Service: 4
Recommended dishes: Steak and Shake, Onion Rings, French Fries
The drive threw is way to slow. Only two cars in front of me. I have been waiting a half hour. That's why I stop coming here
Food is fine...it's a burger joint.
Service is always a bit slow.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Steak and Shake, French Fries
Great service from staff the drive through was quick and fast and they were trying there best the young lady at the drive through was super sweet and professional she was very helpful with the menu being that I’m older her name was Imani I hope that was her!! Her name was on my receipt. Thank you for your patience and kindness
Atmosphere: 5
Food: 5
Service: 5
This place was a meat locker,
Atmosphere: 4
Food: 4
Service: 3
Loading...