When you pay close to $30 for two 4 piece tender combo meals with Mac, I expect there to be 4 actual tenders. I got three and maybe a half, just saying.
Scott Freitas
This location has slipped so bad recently. It’s now a factory and the people standing outside taking orders cut people off mid order asking questions without letting the customer finish. It leads to things being included the customer didn’t want and orders being wrong. At this point every other time we go there we have to circle back around to get the order corrected. It’s a shame because it’s the best drive through food there is, but the service is driving us to visit Zaxby’s or other similar places because we actually get what we order the first time. Hopefully they figure out their problems or maybe they don’t care as long as the line is wrapped around the building.
Dennis Patrick Smith
Best chicken sandwich anywhere.
John bashaw
Nice and fresh! It is a great experience.
jasn mr
I use the drive thru for breakfast multiple times per week and I only ever order 1 or 2 items max This is the third time over the last 2 weeks they forgot to include my order of hash browns. They must make millions of dollars off of services not rendered that never get reimbursed for, who has time these days to travel all the way back to the location for getting ripped of for couple dollars.
Shawn OConnell
This Chick-fil-A is inside Busch Gardens. Like all of them, it was delicious but the menu is not as vast as one outside the park.
Reilly Barker
Today around 9:00am I had ordered a large order for pickup. While in the drive thru, my car broke down and completely stopped working. I was in a complete panic and the very kind people working here not only calmed me down, but went out of their way to push my vehicle into a safe location. I apologize for not catching their names but the young lady, manager, and young gentleman who helped me today deserve the biggest thank you.
Matthew D
This place constantly forgets things, want any sauces with your food or your salad? Forget it! They’ll forget it, they seem to have no problem saying my pleasure however it seems their biggest pleasure is forgetting things. When you call no one ever picks up the phone. Terrible experience.
Savanna Pintea
They have the best milkshakes and even though the line looked crazy long I don't think I sat for more than 5 minutes, great experience.
Adam R Jonas, Lic. Real Estate Broker
Very unacceptable that you close at 9:00 p.m. when every other Chick-fil-A on 54 closes at 10:00 p.m.
This is by far the worst chic-fil-a I have ever been to, I don't understand how they can advertise to do catering when they can't even get four chicken sandwiches correct. Every time I have been there they have made a mistake with my order. Never again save yourself the trouble goes somewhere else,50 dollars spent at this location was waste,
Brian Hoffman
Make sure you double check your bag no matter how simple the order. Chick fil a doesn't answer their in restaurant phone in order to handle any problems either so your only option to get a refund or try to get the food you paid for but didn't receive is to drive all the way back. I had to leave a message on their voicemail because I didn't have a choice to drive back and get a refund and no one has reached out to me. Awful customer service, and a terrible system in place to troubleshoot any problems that could arise in day to day operation of a restaurant. I will be very hesitant to give them a chance again
Heather Nightengale
Seems they just refry their fries. Chicken was extremely dried out. Worst chick fil a in the area. And seems their many terrible reviews don’t bother them.
Lauren Downing
For the price u pay like for instance chicken nuggets it's ridiculous. Won't be going back. What they consider a chicken nugget looks like a popcorn chicken .
When you pay close to $30 for two 4 piece tender combo meals with Mac, I expect there to be 4 actual tenders. I got three and maybe a half, just saying.
This location has slipped so bad recently. It’s now a factory and the people standing outside taking orders cut people off mid order asking questions without letting the customer finish. It leads to things being included the customer didn’t want and orders being wrong. At this point every other time we go there we have to circle back around to get the order corrected. It’s a shame because it’s the best drive through food there is, but the service is driving us to visit Zaxby’s or other similar places because we actually get what we order the first time. Hopefully they figure out their problems or maybe they don’t care as long as the line is wrapped around the building.
Best chicken sandwich anywhere.
Nice and fresh! It is a great experience.
I use the drive thru for breakfast multiple times per week and I only ever order 1 or 2 items max This is the third time over the last 2 weeks they forgot to include my order of hash browns. They must make millions of dollars off of services not rendered that never get reimbursed for, who has time these days to travel all the way back to the location for getting ripped of for couple dollars.
This Chick-fil-A is inside Busch Gardens. Like all of them, it was delicious but the menu is not as vast as one outside the park.
Today around 9:00am I had ordered a large order for pickup. While in the drive thru, my car broke down and completely stopped working. I was in a complete panic and the very kind people working here not only calmed me down, but went out of their way to push my vehicle into a safe location. I apologize for not catching their names but the young lady, manager, and young gentleman who helped me today deserve the biggest thank you.
This place constantly forgets things, want any sauces with your food or your salad? Forget it! They’ll forget it, they seem to have no problem saying my pleasure however it seems their biggest pleasure is forgetting things. When you call no one ever picks up the phone. Terrible experience.
They have the best milkshakes and even though the line looked crazy long I don't think I sat for more than 5 minutes, great experience.
Very unacceptable that you close at 9:00 p.m. when every other Chick-fil-A on 54 closes at 10:00 p.m.
Restaurantji Recommends
Too long to get food.
This is by far the worst chic-fil-a I have ever been to, I don't understand how they can advertise to do catering when they can't even get four chicken sandwiches correct. Every time I have been there they have made a mistake with my order. Never again save yourself the trouble goes somewhere else,50 dollars spent at this location was waste,
Make sure you double check your bag no matter how simple the order. Chick fil a doesn't answer their in restaurant phone in order to handle any problems either so your only option to get a refund or try to get the food you paid for but didn't receive is to drive all the way back. I had to leave a message on their voicemail because I didn't have a choice to drive back and get a refund and no one has reached out to me. Awful customer service, and a terrible system in place to troubleshoot any problems that could arise in day to day operation of a restaurant. I will be very hesitant to give them a chance again
Seems they just refry their fries. Chicken was extremely dried out. Worst chick fil a in the area. And seems their many terrible reviews don’t bother them.
For the price u pay like for instance chicken nuggets it's ridiculous. Won't be going back. What they consider a chicken nugget looks like a popcorn chicken .
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