I drive for Uber Eats. I get an order at chik-fil-a in Trinity, I wait like the app tells me to, I get a message saying my order is ready. I get to the counter as I have done many times and the employee tells me the order isn't ready. He has a lot of drivers sitting around waiting on their orders and I betcha most were not due but were sitting around anyways. II do catch an attitude as I see this guy is playing me. The manager tries to get zippy with me and asks me my name as if I worked for him.It turned out that the order was there all along. I was also a customer but when an establishment hire managers like these it tells me they don't know what they are doing .I am a contractor for Uber and I am my own boss. I am one of the best drivers in all of Tampa and its surroundings .The problem is these young cats don't respect their elders !!!! Good riddance !!!!
Atmosphere: 1
Food: 1
Service: 1
Bri Rod
Food was delicious, employees were friendly and fast. We appreciate you. Thanks again.
Atmosphere: 5
Food: 5
Service: 5
Maddie Merryman
Had the best service! There was someone Named “jacob” and he was in training. Young man was so polite and kind! Made my experience great.
Atmosphere: 5
Food: 4
Service: 5
michael rogers
I have been patronizing the Chick Fil A in Trinity for over five years. We have never had a bad meal and the drive thru service is excellant
Atmosphere: 5
Food: 5
Service: 5
Rhonda Rudkin
Never thought I'd one star a chick fil a :(
Cindy Murphy
Just the chicken on the sandwich has lost its size and has become thinner my last sandwich the chicken was unusually thin and small everything else was good
Atmosphere: 5
Food: 3
Service: 5
Kim Wagner
This store is fantastic 👏 I am so impressed with the service 👏 absolutely outstanding I am hooked on Chick-fil-A the food was good also but wow the service was so good
Atmosphere: 5
Food: 5
Service: 5
Cory Crawford
Went through the drive thru and ordered a Chicken Biscuit with an extra filet (Since CFA has made the filet’s smaller) a cup of water and Texas Pete sauce. The order was repeated back to me as “So you want a chicken biscuit and CFA sauce. After clarifying my order again, the associate said they could not put the extra filet on the biscuit and it would have to go on the side. I said ‘“ You can’t put both filet’s on the same biscuit”? She said no. I advised that I’ve ordered this many times. The associate had to go ask for permission for this “Special Order”. After several moments of silence, I just left without my order.
Atmosphere: 3
Food: 1
Service: 1
Dave Fraser
Greatly disappointed in my experience at this location today. Normally the service and food are stellar. Not today at 4pm. Ordered 2 chicken sandwiches and asked for a packet of avocado ranch. Was told they can't offer the packet without purchasing a salad. The order take offered to sell me a salad just for the 32 cent packet of ranch. I declined and asked if she could charge me for it and include it. She said she didn't think so but she tried anyway. Get my food and no ranch packet, fries are as cold as my drink. Go back around waiting in line again for a simple ranch packet. Was told it was never charged and they ran my card for 32 cents for the avocado ranch packet. poorly handled by the staff. Normally I really enjoy going to this location but I think I'll be going further down the road now and see what that service is like.
Atmosphere: 2
Food: 1
Service: 1
Travis
When you pay close to $30 for two 4 piece tender combo meals with Mac, I expect there to be 4 actual tenders. I got three and maybe a half, just saying.
This location has slipped so bad recently. It’s now a factory and the people standing outside taking orders cut people off mid order asking questions without letting the customer finish. It leads to things being included the customer didn’t want and orders being wrong. At this point every other time we go there we have to circle back around to get the order corrected. It’s a shame because it’s the best drive through food there is, but the service is driving us to visit Zaxby’s or other similar places because we actually get what we order the first time. Hopefully they figure out their problems or maybe they don’t care as long as the line is wrapped around the building.
Dennis Patrick Smith
Best chicken sandwich anywhere.
John bashaw
Nice and fresh! It is a great experience.
jasn mr
I use the drive thru for breakfast multiple times per week and I only ever order 1 or 2 items max This is the third time over the last 2 weeks they forgot to include my order of hash browns. They must make millions of dollars off of services not rendered that never get reimbursed for, who has time these days to travel all the way back to the location for getting ripped of for couple dollars.
Shawn OConnell
This Chick-fil-A is inside Busch Gardens. Like all of them, it was delicious but the menu is not as vast as one outside the park.
I drive for Uber Eats. I get an order at chik-fil-a in Trinity, I wait like the app tells me to, I get a message saying my order is ready. I get to the counter as I have done many times and the employee tells me the order isn't ready. He has a lot of drivers sitting around waiting on their orders and I betcha most were not due but were sitting around anyways. II do catch an attitude as I see this guy is playing me. The manager tries to get zippy with me and asks me my name as if I worked for him.It turned out that the order was there all along. I was also a customer but when an establishment hire managers like these it tells me they don't know what they are doing .I am a contractor for Uber and I am my own boss. I am one of the best drivers in all of Tampa and its surroundings .The problem is these young cats don't respect their elders !!!! Good riddance !!!!
Atmosphere: 1
Food: 1
Service: 1
Food was delicious, employees were friendly and fast. We appreciate you. Thanks again.
Atmosphere: 5
Food: 5
Service: 5
Had the best service! There was someone Named “jacob” and he was in training. Young man was so polite and kind! Made my experience great.
Atmosphere: 5
Food: 4
Service: 5
I have been patronizing the Chick Fil A in Trinity for over five years. We have never had a bad meal and the drive thru service is excellant
Atmosphere: 5
Food: 5
Service: 5
Never thought I'd one star a chick fil a :(
Just the chicken on the sandwich has lost its size and has become thinner my last sandwich the chicken was unusually thin and small everything else was good
Atmosphere: 5
Food: 3
Service: 5
This store is fantastic 👏 I am so impressed with the service 👏 absolutely outstanding I am hooked on Chick-fil-A the food was good also but wow the service was so good
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru and ordered a Chicken Biscuit with an extra filet (Since CFA has made the filet’s smaller) a cup of water and Texas Pete sauce. The order was repeated back to me as “So you want a chicken biscuit and CFA sauce. After clarifying my order again, the associate said they could not put the extra filet on the biscuit and it would have to go on the side. I said ‘“ You can’t put both filet’s on the same biscuit”? She said no. I advised that I’ve ordered this many times. The associate had to go ask for permission for this “Special Order”. After several moments of silence, I just left without my order.
Atmosphere: 3
Food: 1
Service: 1
Greatly disappointed in my experience at this location today. Normally the service and food are stellar. Not today at 4pm. Ordered 2 chicken sandwiches and asked for a packet of avocado ranch. Was told they can't offer the packet without purchasing a salad. The order take offered to sell me a salad just for the 32 cent packet of ranch. I declined and asked if she could charge me for it and include it. She said she didn't think so but she tried anyway. Get my food and no ranch packet, fries are as cold as my drink. Go back around waiting in line again for a simple ranch packet. Was told it was never charged and they ran my card for 32 cents for the avocado ranch packet. poorly handled by the staff. Normally I really enjoy going to this location but I think I'll be going further down the road now and see what that service is like.
Atmosphere: 2
Food: 1
Service: 1
When you pay close to $30 for two 4 piece tender combo meals with Mac, I expect there to be 4 actual tenders. I got three and maybe a half, just saying.
Restaurantji Recommends
This location has slipped so bad recently. It’s now a factory and the people standing outside taking orders cut people off mid order asking questions without letting the customer finish. It leads to things being included the customer didn’t want and orders being wrong. At this point every other time we go there we have to circle back around to get the order corrected. It’s a shame because it’s the best drive through food there is, but the service is driving us to visit Zaxby’s or other similar places because we actually get what we order the first time. Hopefully they figure out their problems or maybe they don’t care as long as the line is wrapped around the building.
Best chicken sandwich anywhere.
Nice and fresh! It is a great experience.
I use the drive thru for breakfast multiple times per week and I only ever order 1 or 2 items max This is the third time over the last 2 weeks they forgot to include my order of hash browns. They must make millions of dollars off of services not rendered that never get reimbursed for, who has time these days to travel all the way back to the location for getting ripped of for couple dollars.
This Chick-fil-A is inside Busch Gardens. Like all of them, it was delicious but the menu is not as vast as one outside the park.
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