Horrible experience. I walked in and ordered from the kiosk. The two ladies saw me ordering. So after ordering I wait a few minutes for my order and someone walks in and asks about a specific cookie. The lady said that they were out of that cookie which happened to be the same one I ordered. So I ask if they had enough to make my order. The one lady walks over to us and said no. So I ask if I can change it for a different one and she said they are actually out of all cookies. (No exaggeration.) Then proceeds to tell us that every cookie on the kiosk that says available is actually out and the two that say they are out are the only ones available. I get that computer issues happen but you saw us walk in the door and ordered then completely ignore us for several minutes until I asked a question. Here’s a thought, put a piece of paper over the computer screen that says to order with one of them or anything helpful. So I ask for a refund and they say they can’t do that and to write my info down and the manager will refund me the next day. I wrote everything down, along with several other people’s name that was on the list. I never got my refund and it’s been a week. I called them three times and no answer. They are far away so I can’t exactly drive there but most likely it would do no good.
Delicious and quick
Delicious as always!!
Georgi was absolutely amazing and super helpful! He needs a raise!!!
So good , love the staff & the cookies
Great Location the staff was super nice and made the whole process very easy.
These are the best
LOVE THE FLAVORS!! HIGHLY RECOMMENDED!!
Grate cookies
Is so gooooddddd
Delicious 🤤
Restaurantji Recommends
Horrible experience. I walked in and ordered from the kiosk. The two ladies saw me ordering. So after ordering I wait a few minutes for my order and someone walks in and asks about a specific cookie. The lady said that they were out of that cookie which happened to be the same one I ordered. So I ask if they had enough to make my order. The one lady walks over to us and said no. So I ask if I can change it for a different one and she said they are actually out of all cookies. (No exaggeration.) Then proceeds to tell us that every cookie on the kiosk that says available is actually out and the two that say they are out are the only ones available. I get that computer issues happen but you saw us walk in the door and ordered then completely ignore us for several minutes until I asked a question. Here’s a thought, put a piece of paper over the computer screen that says to order with one of them or anything helpful. So I ask for a refund and they say they can’t do that and to write my info down and the manager will refund me the next day. I wrote everything down, along with several other people’s name that was on the list. I never got my refund and it’s been a week. I called them three times and no answer. They are far away so I can’t exactly drive there but most likely it would do no good.
Very nice
only here for rewards good store btw
Best store around
Amazing !
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