No matter when you go morning, afternoon or evening them can’t get your order right! Crazy! Hard pass from. Now on, thanks but no thanks.
Atmosphere: 2
Food: 2
Service: 1
Robert M
Slowest drive through in the world
Food: 3
Service: 1
Jesse Steeley
This location sucks
Anya S
Absolutely the worst customer service I’ve ever experienced. They don’t answer their phones. Their corporate office doesn’t answer either. This location messes up my meal almost every time, and I usually let it go because I just don’t care enough to complain.
But the other day, I spent the last of my money before payday because I’d had a long, exhausting week, and all I wanted was a decent meal. One part of my order was wrong, and I had them fix it while I was still at the window—but I didn’t realize until I got home that while my partner’s food had been corrected, my meal was still wrong. I was missing my nuggets entirely. The person who messed up my order initially was a young kid, I didn’t get their name, but they had long dark hair and they were very nonchalant about my order when I first noticed one of my burgers was wrong. I should have probably taken it as a sign to check the rest of the bag, But I’ve even seen comments on here about that as well, it shouldn’t be on the customer to always have to check at this Wendy’s if their order is right or not. You guys need to actually make your orders right?? I understand these things do happen. I know McDonald’s does, Taco Bell, whoever—but I’ve never seen a fast food restaurant do it this often and this badly, and with that wildly bad of customer service. I used to work for McDonald’s and I remember people coming in all the time messing up their order and we always give them back their food if it was our bad even without a receipt. That’s called customer service. Because we knew it was our fault, we’re always working so fast and there’s always going to be human error in that type of job. So I wasn’t even being rude about it, because I understood that and I was genuinely just asking nicely if I could just get a replacement for what they messed up on. It’s so wild to me that there’s this type of low bar of customer service still out there.
To be clear, I wasn’t asking for a full refund or anything over the top. I went back the next day as a paying customer again, just asking for the four nuggets they forgot. That’s it. I know it sounds small, and maybe I shouldn’t care about four nuggets—but when this place messes up orders this consistently, it’s clearly a bigger issue. And it’s one that more people need to speak up about.
I tried to speak to the manager calmly and honestly. She told me she couldn’t help me without a receipt and that I needed to call. I explained I had already called several times, and no one ever answers—it just rings endlessly. She still refused to do anything without the receipt.
Let’s be real: any business these days can look up a receipt with the card used. But clearly, no one at this location—or at corporate—cares to go even that far. They made a big point immediately that I should’ve asked for the guys name who made my order, or called and asked (which how could I, they don’t pick up their phone??) and they didn’t even offer their names, nor could I even get a chance to ask because the guy who handed me my food rolled his eyes when I told him I may call corporate, and closed the drive-thru window in my face. Completely disrespectful, like wow.
This place has messed up my orders so many times that I’ve lost count, and I’ve stayed quiet about it until now. But enough is enough. I won’t be going to Wendy’s anymore—and honestly, if this is how they treat people, you shouldn’t either. It’s not worth the money, time, or disrespect.
It's C by Casper
The night crew is my favorite part of coming here everything is fresh and they are very nice
Atmosphere: 5
Food: 5
Service: 5
Kristy Robinson
Besides computer issues and forgetting the bacon on my burger, it was alright. Staff was super friendly.
Food: 3
Service: 4
Lynette Giordano
Horrible 20 mins in the drive through with only 1 car in front of me. Awful attitude
Atmosphere: 1
Food: 1
Service: 1
Ron Martini
When will I learn to check my order from the drive thru.? Every time my order is incorrect or plain missing something. Every time . I understand I'm stupid for not checking it but I shouldn't have too. Damn.
Deb Cooney
Drive thru employee didn’t seem happy to have anyone come thru the line. Did everything necessary to make the transaction happen, but didn’t even offer a ‘thank you’ or any other greeting at the beginning or end of the purchase. Will probably drive to another location when I want Wendy’s food again.
Atmosphere: 3
Food: 4
Service: 1
Timothy Gracey
Long wait with only one other car in the drive through. They charged the wrong amount to my card then took several minutes to fix. The food took them even longer and they forgot my sauce.
Worst. Dirty. Stinky. Lazy. Disrespectful. Hasn’t changed in the last 4 years. The management just wants to gossip and act like they dont understand
Atmosphere: 1
Food: 1
Service: 1
tyler fletcher
Ordered a burger meal and some nuggets at 11pm, wasn’t busy at all.. I was rushed at the menu and then when I got my food the person just handed it to me and left the window so I couldn’t ask for extra sauce.. I ate a fry before pulling off and they were cold, then when I got home to eat the burger it was cold and hard? Just not fresh at all. Every time I come to this Wendy’s the food just sucks so bad.. I paid $16 for this meal, I’ll just go to a sit down restaurant next time I want a burger and get it warm with enough sauce
Food: 1
Service: 1
Paul P
Ordered chicken sandwich in drive thru, with Extra ketchup and mayo. Found out when I got home it had No ketchup or mayo. The receipt had it correct.
Atmosphere: 3
Food: 3
Service: 2
M GUSTINO
Dirty but food was good
Atmosphere: 2
Food: 5
Service: 5
Shay M
Fast services very nice and really clean fresh air..Staffs are super nice🤗 Best wendys ever🙌
No matter when you go morning, afternoon or evening them can’t get your order right! Crazy! Hard pass from. Now on, thanks but no thanks.
Atmosphere: 2
Food: 2
Service: 1
Slowest drive through in the world
Food: 3
Service: 1
This location sucks
Absolutely the worst customer service I’ve ever experienced.
They don’t answer their phones. Their corporate office doesn’t answer either. This location messes up my meal almost every time, and I usually let it go because I just don’t care enough to complain.
But the other day, I spent the last of my money before payday because I’d had a long, exhausting week, and all I wanted was a decent meal. One part of my order was wrong, and I had them fix it while I was still at the window—but I didn’t realize until I got home that while my partner’s food had been corrected, my meal was still wrong. I was missing my nuggets entirely. The person who messed up my order initially was a young kid, I didn’t get their name, but they had long dark hair and they were very nonchalant about my order when I first noticed one of my burgers was wrong. I should have probably taken it as a sign to check the rest of the bag, But I’ve even seen comments on here about that as well, it shouldn’t be on the customer to always have to check at this Wendy’s if their order is right or not. You guys need to actually make your orders right?? I understand these things do happen. I know McDonald’s does, Taco Bell, whoever—but I’ve never seen a fast food restaurant do it this often and this badly, and with that wildly bad of customer service. I used to work for McDonald’s and I remember people coming in all the time messing up their order and we always give them back their food if it was our bad even without a receipt. That’s called customer service. Because we knew it was our fault, we’re always working so fast and there’s always going to be human error in that type of job. So I wasn’t even being rude about it, because I understood that and I was genuinely just asking nicely if I could just get a replacement for what they messed up on. It’s so wild to me that there’s this type of low bar of customer service still out there.
To be clear, I wasn’t asking for a full refund or anything over the top. I went back the next day as a paying customer again, just asking for the four nuggets they forgot. That’s it. I know it sounds small, and maybe I shouldn’t care about four nuggets—but when this place messes up orders this consistently, it’s clearly a bigger issue. And it’s one that more people need to speak up about.
I tried to speak to the manager calmly and honestly. She told me she couldn’t help me without a receipt and that I needed to call. I explained I had already called several times, and no one ever answers—it just rings endlessly. She still refused to do anything without the receipt.
Let’s be real: any business these days can look up a receipt with the card used. But clearly, no one at this location—or at corporate—cares to go even that far. They made a big point immediately that I should’ve asked for the guys name who made my order, or called and asked (which how could I, they don’t pick up their phone??) and they didn’t even offer their names, nor could I even get a chance to ask because the guy who handed me my food rolled his eyes when I told him I may call corporate, and closed the drive-thru window in my face. Completely disrespectful, like wow.
This place has messed up my orders so many times that I’ve lost count, and I’ve stayed quiet about it until now. But enough is enough. I won’t be going to Wendy’s anymore—and honestly, if this is how they treat people, you shouldn’t either. It’s not worth the money, time, or disrespect.
The night crew is my favorite part of coming here everything is fresh and they are very nice
Atmosphere: 5
Food: 5
Service: 5
Besides computer issues and forgetting the bacon on my burger, it was alright. Staff was super friendly.
Food: 3
Service: 4
Horrible 20 mins in the drive through with only 1 car in front of me. Awful attitude
Atmosphere: 1
Food: 1
Service: 1
When will I learn to check my order from the drive thru.? Every time my order is incorrect or plain missing something. Every time . I understand I'm stupid for not checking it but I shouldn't have too. Damn.
Drive thru employee didn’t seem happy to have anyone come thru the line. Did everything necessary to make the transaction happen, but didn’t even offer a ‘thank you’ or any other greeting at the beginning or end of the purchase. Will probably drive to another location when I want Wendy’s food again.
Atmosphere: 3
Food: 4
Service: 1
Long wait with only one other car in the drive through. They charged the wrong amount to my card then took several minutes to fix. The food took them even longer and they forgot my sauce.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Worst. Dirty. Stinky. Lazy. Disrespectful. Hasn’t changed in the last 4 years. The management just wants to gossip and act like they dont understand
Atmosphere: 1
Food: 1
Service: 1
Ordered a burger meal and some nuggets at 11pm, wasn’t busy at all.. I was rushed at the menu and then when I got my food the person just handed it to me and left the window so I couldn’t ask for extra sauce.. I ate a fry before pulling off and they were cold, then when I got home to eat the burger it was cold and hard? Just not fresh at all. Every time I come to this Wendy’s the food just sucks so bad.. I paid $16 for this meal, I’ll just go to a sit down restaurant next time I want a burger and get it warm with enough sauce
Food: 1
Service: 1
Ordered chicken sandwich in drive thru, with Extra ketchup and mayo. Found out when I got home it had No ketchup or mayo. The receipt had it correct.
Atmosphere: 3
Food: 3
Service: 2
Dirty but food was good
Atmosphere: 2
Food: 5
Service: 5
Fast services very nice and really clean fresh air..Staffs are super nice🤗 Best wendys ever🙌
Atmosphere: 5
Food: 5
Service: 5
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