BurgerFi

Jackie
Her personality was just warm
Great staff

Jackie is great ! Always friendly service

Atmosphere: 5

Food: 5

Service: 5

Amazingly fast and lovely

Atmosphere: 5

Food: 5

Service: 5

Jackie was friendly and thorough. She made coming for lunch an even more delightful experience. I needed a restaurant with a truly vegan option and Burgerfi fulfilled that beautifully.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries, Burgerfi Sauce

Jackie was very helpful and personable. I am a plant based eater and she helped me navigate the menu. I got a Beyond Burger in a lettuce wrap.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Burgers were mediocre, fresh but not impressed especially considering the price. First time trying burger fi after all these years I’ll just stick to making my own. Service was quite slow considering they weren’t busy.

Atmosphere: 4

Food: 3

Service: 2

To the Owner and Public: I am extremely disappointed with the lack of accountability, care, and customer service I experienced tonight. I attempted to place an order for my family and drove all the way to your location with my 3-year-old child and our dog in the car. My husband drove separately to meet us, and we all made the effort to come support your business. Upon arrival, I asked if my order had been received. I was told it had not. I stepped outside to retrieve my phone, came back in, and showed clear proof that the order had been placed and confirmed. After I showed my receipt, the staff huddled in the back, and shortly after, I received a cancellation notice. I was then told that they “don’t have the ability to cancel orders” and that it must have been due to an item being unavailable — in this case, Parmesan fries. Let’s be clear: I placed my order at 8:40 PM. It was supposed to be ready by 9:05 PM. The restaurant closes at 10 PM. This was not a last-minute or unreasonable request — and yet, no one made any effort to offer a solution, make the rest of the meal, or ask if I would like to place a different order. When I asked for the owner’s contact information, I was told they could not provide it — which further shows a lack of accountability. This isn’t just about food. It’s about integrity, customer service, and a basic sense of decency. Your business exists to feed people. Instead, we were treated as if our time and our needs didn’t matter. No one cared if our family was fed or satisfied. Where have the values gone? The pride in doing the right thing? The effort to take care of your community? I will not be returning — and I hope this message reaches the owner, because your staff’s actions tonight reflect directly on your leadership.

The lady at the counter was very helpful in identifying the vegan items on the menu. The food was also pretty good.

Great experience very helpful. Staff run very well by the Manager , Jacqui and Justina. We’re so helpful. Good workers

Atmosphere: 5

Food: 5

Service: 5

Jeremy helped me

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beyond Burger

best workers ever lake,kiara

Atmosphere: 5

Food: 5

Service: 5

amazing service

Atmosphere: 5

Food: 5

Service: 5

Lakel and Kiava were both amazing servers! I highly recommend this place the whole vibe is just great. Plus the burgers are to die for!

Atmosphere: 5

Food: 5

Service: 5

Great onion rings & cheeburgers. Upbeat service by Jackie.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onions Rings

Good experience.

Atmosphere: 4

Food: 4

Service: 4