Chipotle Mexican Grill

General manager doesn’t know how to deal with customers. Argues instead of finding a solution. The food that’s out on the line , looks like it was cooked a week ago. The person serving acts like every grain of rice is coming out of her pay check and the place smells like a gas station bathroom. It used to be good and it was convenient for me but now I’ll rather drive 10-15 min more to go to a different location. SHUT IT DOWN!!!!

Atmosphere: 1

Food: 1

Service: 1

I really like this Chipotle! The staff is very friendly and welcoming, and the service is always great. The food is fresh and delicious every time. Definitely one of my favorite spots — highly recommend!

Atmosphere: 5

Food: 5

Service: 5

bomb..

Atmosphere: 5

Food: 5

Service: 5

This isn’t even the first time this has happened or I’d chalk it up to a silly mistake. Daughter took a bite of her ‘quesadilla’ and showed me this and stated “they did it again.” No one working here cares, currently waiting another 45 min to feed my kids because both of quesadillas arrived like this and DoorDash is resending them. Recently went in store at open and no one acknowledged us for 10 min as the only people in the store. I’m over this location.

Atmosphere: 1

Food: 1

Service: 1

I’m not sure what is up with chipotle. They used to be so good and it was the place I always chose to go to. I can send it in the past year or so. Things aren’t as good and smooth as they used to be. Still coming here once a week or once every two weeks, but I don’t think it’s the way it used to be.

Atmosphere: 3

Food: 3

Service: 3

Sub par service and food. Missing ingredients (lettuce and veggies) at 7pm… disappointing!

Atmosphere: 3

Food: 3

Service: 2

Constantly missing food items. It appears they only react after a customer asks for it, and then the attitude of the attendants are usually not pleasant at all.

Atmosphere: 1

Food: 1

Service: 1

Its a mixed bag. Some of their team are very nice, but many times there is no one at the station to help. Tables are constantly dirty and trash always full. It must be challenging to manage a busy location like this, but with business comes revenue and they should able to afford being on point with cleanliness.

Atmosphere: 1

Food: 4

Service: 3

If horrible customer service were an Olympic sport, this place would take home the gold.

Atmosphere: 3

Food: 5

Service: 1

great service at this location

I ordered online, it said my food was going to be ready at 11:20, it wasn't. Had to wait another 40 minutes. There was some employees arguing in the back, instead of making the food. There was also a line in the store with customers waiting to order food. I've worked in fast food before and you have to get the customers food out quickly. This is not my first bad experience at this location.

Atmosphere: 1

Food: 1

Service: 1

No meat and they don’t even have ready, who is the manager of this store don’t care, I eat in Chipotle all the time and the logistics is better, here is like , “no meat sorry have what we have or leave”, they don’t even care. avoid this place.

Atmosphere: 2

Food: 3

Service: 2

I went to the Chipotle on 441 by Best Buy on October 23 around 9:30 PM, and the experience was awful. The tall lady with red hair behind the counter had a terrible attitude toward everyone in line — rolling her eyes, making faces, and handing out food with clear disrespect.

Every customer could feel the bad energy. There’s no excuse for that kind of behavior when people are paying for their food. Management needs to address her attitude immediately — it completely kills the experience for everyone.

Atmosphere: 1

Food: 1

Service: 1

These people are stingy with rice and meat. I see why chipotle went viral on TikTok about not giving enough portions. The portions are ridiculously small at this location 😞

Atmosphere: 5

Food: 1

Service: 1

There are 5 people on shift and only two of them actually doing their jobs. There’s a girl who works there with red hair and what looks like a scar on her left cheek. She’s extremely obnoxious. Talking loud as can be in the middle of the doorway that leads to the back of house, I could barely hear myself think. The cashier constantly had his back to the door and was on his iPhone with the call on speaker. Multiple times other customers would come in and instead of asking them for what they needed he would stand in the doorway just cracking jokes with the two girls in the back with absolutely no sense of urgency. I felt bad for the employee making the food becuase they were life by themselves as a line had formed and mobile orders continued to come through. Lastly I am not exaggerating when I say that every single table was dirty with food crumbs and what not all over it. I was there for almost an hour and nothing was cleaned. They would not stop horsing around in the back nor would they come out to help the one employee that was actually working.

Atmosphere: 1

Food: 4

Service: 1