Was trying to finish my Cinnabon I bought from the mall and I found a piece of long black curly hair in it.... just disgusting..... yuck....
Atmosphere: 2
Food: 1
Service: 2
Christi Johnson
This is the first time I've ever gone into a Cinnabon in the middle of the afternoon and most items already sold out and nothing coming out. Very disappointed especially since it is not a quick trip
PJ Fagley
The Wellington Mall location has some operational issues. This has happened to me twice now. On the menu board, it clearly states that you should get a four pack of Cinnabon cinnamon rolls and only pay for three of them; that’s the advertised promotion. However, when I tried to order a four pack at 2 PM this afternoon, they said that they were out of the four packs. The staff member went on to tell me that I could order each one individually, but you would not receive the four pack price. To me, this clearly is false advertising, and almost “a bait and switch” mentality. Also, they do not honor the AARP discount that is advertised in the AARP magazine. I am truly amazed that Cinnabon allows this to happen at one of its locations.
Atmosphere: 1
Food: 3
Service: 1
Ethan Russel
Tried to order a 6 pack of cinnabon. They were out of the premade packs and refused to sell me 6 rolls without charging them individually for twice the cost. Apparently this is company policy. Excellent policy if you're interested in losing customers.
Service: 1
Erin Moulliet
It’s 4:30 and no one is here to sell anything. I’ve been here for 20 minutes and no one.
Jashley Staley
The young man working this afternoon was so nice. Place was clean and the Cinnabons were warm.
Atmosphere: 5
Food: 5
Service: 5
Patricia Barrera
Terrible the buns are great but the service is a total attitude! They never have large boxes when you need to get 4 or more
Atmosphere: 3
Food: 4
Service: 1
Per Torsson
I asked for a macchiato and they did not have a small cup which I requested. I ended up getting a huge cup of coffee that had no milkfroth and tasted bitter.
Kristie B
Mandy is the sweetest person ever, and, whether she knows it or not, he kindness and generosity made my day ❤️
CR Los
Great Service! Jordan does a wonderful job of helping his customers!! I truly appreciate his kindness and help with questions! Great Job Jordan!
I went there to grab a box of their delicious cinna rolls made fresh wqs greeted with great customer service by all employees and a smile and the food was just amazing great tasting and all i enjoyed my visit to the cinnabin in the wellington green mall thanks to the cinnabon manager and employees
Atmosphere: 5
Food: 5
Service: 5
Genesis Reyes
Worst Cinnabon ever the cashier was so rude took him 5 minutes to acknowledge me and then he said they’re were out of milk for cappuccinos and out of the classic role on a Sunday afternoon lol what a joke
Marc Rigo
The best Cinnamon rolls in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Pecan Center of the Roll, Cinnamon Roll, Minibon
Giovanna Bedoya
I would give half a start if I could the Cinnabon I ordered was extremely cold and had little to no frosting when I went to go ask for a bit more the employee who served me was indifferent and added an exaggerated amount of frosting to my Cinnabon to the point where it was not even good
Was trying to finish my Cinnabon I bought from the mall and I found a piece of long black curly hair in it.... just disgusting..... yuck....
Atmosphere: 2
Food: 1
Service: 2
This is the first time I've ever gone into a Cinnabon in the middle of the afternoon and most items already sold out and nothing coming out. Very disappointed especially since it is not a quick trip
The Wellington Mall location has some operational issues. This has happened to me twice now. On the menu board, it clearly states that you should get a four pack of Cinnabon cinnamon rolls and only pay for three of them; that’s the advertised promotion. However, when I tried to order a four pack at 2 PM this afternoon, they said that they were out of the four packs. The staff member went on to tell me that I could order each one individually, but you would not receive the four pack price. To me, this clearly is false advertising, and almost “a bait and switch” mentality. Also, they do not honor the AARP discount that is advertised in the AARP magazine. I am truly amazed that Cinnabon allows this to happen at one of its locations.
Atmosphere: 1
Food: 3
Service: 1
Tried to order a 6 pack of cinnabon. They were out of the premade packs and refused to sell me 6 rolls without charging them individually for twice the cost. Apparently this is company policy. Excellent policy if you're interested in losing customers.
Service: 1
It’s 4:30 and no one is here to sell anything. I’ve been here for 20 minutes and no one.
The young man working this afternoon was so nice. Place was clean and the Cinnabons were warm.
Atmosphere: 5
Food: 5
Service: 5
Terrible the buns are great but the service is a total attitude! They never have large boxes when you need to get 4 or more
Atmosphere: 3
Food: 4
Service: 1
I asked for a macchiato and they did not have a small cup which I requested. I ended up getting a huge cup of coffee that had no milkfroth and tasted bitter.
Mandy is the sweetest person ever, and, whether she knows it or not, he kindness and generosity made my day ❤️
Great Service! Jordan does a wonderful job of helping his customers!! I truly appreciate his kindness and help with questions! Great Job Jordan!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Coffee was terrible
Atmosphere: 4
Food: 5
Service: 3
I went there to grab a box of their delicious cinna rolls made fresh wqs greeted with great customer service by all employees and a smile and the food was just amazing great tasting and all i enjoyed my visit to the cinnabin in the wellington green mall thanks to the cinnabon manager and employees
Atmosphere: 5
Food: 5
Service: 5
Worst Cinnabon ever the cashier was so rude took him 5 minutes to acknowledge me and then he said they’re were out of milk for cappuccinos and out of the classic role on a Sunday afternoon lol what a joke
The best Cinnamon rolls in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Pecan Center of the Roll, Cinnamon Roll, Minibon
I would give half a start if I could the Cinnabon I ordered was extremely cold and had little to no frosting when I went to go ask for a bit more the employee who served me was indifferent and added an exaggerated amount of frosting to my Cinnabon to the point where it was not even good
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Minibon
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