Was leaving a tip for the employee who was doing subs for multiple people and was told they are not allowed to keep their tips! The owner keeps them to make up for any mistakes the employees make! SUBWAY DO BETTER! If I leave a tip for an employee for exceptional service, I expect them to receive it. That's just WRONG!!!
No N.
If I could I wouldn't even give it 1 star. Today I went to this subway for the second time and the customer service has been terrible. These employees here don't know what it means to provide customer service. Between and before me there were 2 ladies ordering, my youngest son was 3 in line. Because I had to stay with my baby at the table while he ordered just one churro and I would stop when it was time to pay. because I was with my baby and I couldn't leave him alone at the table. Then we changed positions and I told him to sit down and I was still in line and in that change a customer arrived, the LAST to enter the store. I had been waiting in line for around 15 minutes because they only have 1 employee. When I stood up to order at my position, I explained to the last customer that my son was in line for me before she arrived for quite some time. THE EMPLOYEE WAS RACIST, ARROGANT and had 0 customer service towards me. He spoke to me with attitude and wanted to apologize to the last client, making me look bad and discrediting him. when she knew that I had been in line for 15 minutes and had a baby. The last customer had arrived 2 minutes ago. but since I am LATINA I wanted to be RACIST and be a good employee with the last client. It is UNFAIR that they want to treat people indifferently. 2 weeks ago I had also come and the employee who was on shift was also SUPER ARROGANT and with an attitude toward customers just because she was already leaving her shift or because she had not been relieved of her shift. I saw her later just leaving when I left. and his attitude without reason was not correct. They have to IMPROVE the customer service of this store, it is TERRIBLE and RACIST. I also live in Wellington, but because I'm Latina I shouldn't receive contempt. terrible store environment
krupa ghetiya
This is a really great subway restaurant. The owner here is really sweet and nice. He is great at making the subway the way you like! Other staff workers are great too. I have always experienced having fresh veggies in my sandwich. This place is mostly clean everytime I come here.
Atmosphere: 5
Food: 5
Service: 5
Chomps Eats
Emma was the best! Very upbeat and positive! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Mariano C.
Awful customer service and communication. Employee was not professional and showed no acknowledgment.
Marina Davis
What a horrible place. The guy who was making my sandwich looked like he was on drugs, and almost fell asleep during the process, I asked if he ok but he couldn't even concentrate and look at me. AC was broken and his sweat was dripping next to my sandwich. Cucumbers were black color and they didn't have it anymore. Bathroom is disgusting dirty. Avoid this dirty place.
Atmosphere: 1
Food: 1
Service: 1
OFTEN IMITATED
REALLY UPSET ? THEY WOULDN'T HONOR A COUPON THEY MAIL TO U. ESPECIALLY WHEN IT STATES WHICH SUBS ARE NOT AVAILABLE AT PRICE!!! SMDH.. THEN THEY WASTE 15MNS OF MY TIME!! CALLING SOMEONE TO MAKE SURE ITS OK!! NOT GOOD BUSINESS!!! ? CHARGE ME MORE THAN PRICE ON MENU, NOT HAPPY!!
Atmosphere: 2
Food: 3
Service: 1
Tyreek
The service we receive not only tonight but every time we come here was outstanding! It's always the same girl very kind hardworking and very patient especially when busy and have teens to deal with!!! And let's not forget to mention how nice and clean she makes the subs! They taste soooo good!!! Definitely will continue to come here especially if she's here. Very hard loyal kind patient employee. Kendall you're an amazing person!
Staff was not friendly at all
Atmosphere: 1
Food: 4
Service: 1
Was leaving a tip for the employee who was doing subs for multiple people and was told they are not allowed to keep their tips! The owner keeps them to make up for any mistakes the employees make! SUBWAY DO BETTER! If I leave a tip for an employee for exceptional service, I expect them to receive it. That's just WRONG!!!
If I could I wouldn't even give it 1 star. Today I went to this subway for the second time and the customer service has been terrible. These employees here don't know what it means to provide customer service. Between and before me there were 2 ladies ordering, my youngest son was 3 in line. Because I had to stay with my baby at the table while he ordered just one churro and I would stop when it was time to pay. because I was with my baby and I couldn't leave him alone at the table. Then we changed positions and I told him to sit down and I was still in line and in that change a customer arrived, the LAST to enter the store. I had been waiting in line for around 15 minutes because they only have 1 employee. When I stood up to order at my position, I explained to the last customer that my son was in line for me before she arrived for quite some time. THE EMPLOYEE WAS RACIST, ARROGANT and had 0 customer service towards me. He spoke to me with attitude and wanted to apologize to the last client, making me look bad and discrediting him. when she knew that I had been in line for 15 minutes and had a baby. The last customer had arrived 2 minutes ago. but since I am LATINA I wanted to be RACIST and be a good employee with the last client. It is UNFAIR that they want to treat people indifferently. 2 weeks ago I had also come and the employee who was on shift was also SUPER ARROGANT and with an attitude toward customers just because she was already leaving her shift or because she had not been relieved of her shift. I saw her later just leaving when I left. and his attitude without reason was not correct. They have to IMPROVE the customer service of this store, it is TERRIBLE and RACIST. I also live in Wellington, but because I'm Latina I shouldn't receive contempt. terrible store environment
This is a really great subway restaurant. The owner here is really sweet and nice. He is great at making the subway the way you like! Other staff workers are great too. I have always experienced having fresh veggies in my sandwich. This place is mostly clean everytime I come here.
Atmosphere: 5
Food: 5
Service: 5
Emma was the best! Very upbeat and positive! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Awful customer service and communication. Employee was not professional and showed no acknowledgment.
What a horrible place. The guy who was making my sandwich looked like he was on drugs, and almost fell asleep during the process, I asked if he ok but he couldn't even concentrate and look at me. AC was broken and his sweat was dripping next to my sandwich. Cucumbers were black color and they didn't have it anymore. Bathroom is disgusting dirty. Avoid this dirty place.
Atmosphere: 1
Food: 1
Service: 1
REALLY UPSET ? THEY WOULDN'T HONOR A COUPON THEY MAIL TO U. ESPECIALLY WHEN IT STATES WHICH SUBS ARE NOT AVAILABLE AT PRICE!!! SMDH.. THEN THEY WASTE 15MNS OF MY TIME!! CALLING SOMEONE TO MAKE SURE ITS OK!! NOT GOOD BUSINESS!!! ? CHARGE ME MORE THAN PRICE ON MENU, NOT HAPPY!!
Atmosphere: 2
Food: 3
Service: 1
The service we receive not only tonight but every time we come here was outstanding! It's always the same girl very kind hardworking and very patient especially when busy and have teens to deal with!!! And let's not forget to mention how nice and clean she makes the subs! They taste soooo good!!! Definitely will continue to come here especially if she's here. Very hard loyal kind patient employee. Kendall you're an amazing person!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian
Always clean, always listen, always fresh.Best subway.
Restaurantji Recommends
This Subway is the best! Nick makes the best subs and always makes goes above and beyond ?
Theresa was a sweetheart. She acknowledged me and maintain eye contact. Great service. I was treated with respect and the place was neat.
Atmosphere: 5
Food: 5
Service: 5
This Subway is the best! Nick makes the best subs and always makes goes above and beyond ?
Nick is absolutely a legend helps us every time he is the goat. The sandwiches be bussin tho
Nick made a very bussin footling sandwich and was very nice