Starbucks

Premium Outlets, 2300 Grand Cypress Drive Tampa, Lutz
(813) 743-8425

Recent Reviews

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remyy martin

Very slow service and unprofessional service. Came in for a DoorDash & continued to sit for 15 minutes waiting while they play and make other orders !

Atmosphere: 1

Food: 1

Service: 1

M R

Over charged me bc didn’t warn up charge for new sandwich. When they corrected it by attempting refund my card they charged me again. They couldn’t fix it, manager was rude and wouldn’t take responsibility. Walked out w/o food or drink, and $15 less. Totally incompetent. Had to call number and talk to rep. Not in my account as write this and she too was just sorry. Update- refund made it to my account eventually. Not compensated for inconvenience and major chunk of wasted time.

Atmosphere: 1

Food: 1

Service: 1

Michelle Russ

Over charged me bc didn’t warn up charge for new sandwich. When they corrected it by attempting refund my card they charged me again. They couldn’t fix it, manager was rude and wouldn’t take responsibility. Walked out w/o food or drink, and $15 less. Totally incompetent. Had to call number and talk to rep. Not in my account as write this and she too was just sorry. Update- refund made it to my account eventually. Not compensated for inconvenience and major chunk of wasted time.

Atmosphere: 1

Food: 1

Service: 1

Mary Mcginnis

Service was perfect‼️

Atmosphere: 5

Recommended dishes: Bacon & Gruyère Egg Bites

Sebastian Sanchez

Friendly staff! Great service!

Atmosphere: 5

Food: 5

Service: 5

Diego Mantilla

Filthy, bad attitude and attention. Trash cans full etc..

Atmosphere: 1

Food: 3

Service: 1

Paul Lane

Refuses to stay open all the way to closing. Rushed down during business hours only to be disappointed because they want to clean up 10 minutes early.

Service: 1

Jane Do

Used to be good

Dean Palmer

5 star service keep up the good work

Atmosphere: 5

Food: 5

Service: 5

10o1vTrip

Got an ice tea and it had no ice. I asked for more ice and she said they were low and no. Rude and I got a refund.

Juergen Will

A Starbucks like anywhere else in the world, large selection, very loud and hectic in the store

Atmosphere: 3

Food: 5

Service: 5

Rebecca Erickson

I don't like Starbucks. I went there for my kids and ACTUALLY liked what I ordered. I grew up in Oregon. Starbucks is WAY overrated. This one surprised me as only 3 others have: Lindale, Texas off I20, Seoul, South Korea and Hollywood Studios Lake Buena Vista, Florida. I truly try to avoid Starbucks or not but anything. Thank you, Tampa, for listening then being considerate and excellent!

Atmosphere: 5

Food: 5

Service: 5

Cynthia Gray

Aside from the incredibly rude person running drive through everything was great.

Atmosphere: 4

Food: 5

Service: 3

Angel 6 de la Cruz

Good coffee

Atmosphere: 5

Food: 5

Service: 5

wilfredo isidor

Bad taste of coffee at this location due lack of management, poor service walk in and I was treated like I am really know the sizes of the drinks and I order one latte in one size and I thought was the big one and they say on lattes is one size and need to show more open the correct size on displays and show the difference other than that the quality of food and coffee was good I wish the crew was more attent on make sure everything was ok before handle the order

Atmosphere: 1

Food: 2

Service: 1

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