I’ve had multiple negative experiences at this place. The person having a condescending attitude at the drive thru over a Trenta water when I corrected her multiple times. “You didn’t say that. Did you say that?🤨” “This is the standard” Then how come every other Starbucks I’ve purchase at has never made it an issue. These ‘partners’ are so rude.
Don’t come to this place unless you want rude employees.
Go to the one next to the crates. They’re always nice!:)
Atmosphere: 1
Food: 1
Service: 1
Valeria Colon
Jayden made my whole day at the drive thru line! Extremely pleasant and bubbly personality. <3 thankful for people like you that do things with joy
Atmosphere: 5
Food: 5
Service: 5
Arianna Alexandra
This place sucks! Go to Sorbo, a much better cafe, in Wesley Chapel, instead. I ordered a matcha latte with oat milk and the drink basically only consisted of milk. The very little matcha that was in the drink was clumped together on the bottom. When I politely asked to return the drink and get my money back, the manager seemed annoyed. She said they would return my money within 3 business days - It’s been almost 3 weeks and I still have not received my money back.
Food: 1
Service: 1
Jess
Usually this location is spot on with my order however tonight it was a nightmare. I asked for my venti Matcha, Frappuccino to be well blended because at times chunks are left big. When receiving my drink there were a lot of chunks, when asking to remake it the person who made my drink, wanted to argue by saying she already blended it as much as she could. When explaining if that was true then why when I come any other day my drink is made as ordered. At the of the 20min wait my drink was finally made correctly.
Service: 1
Russ Golden
Coffeeeeeeee
Atmosphere: 5
Food: 5
Service: 5
Colin Fitzgerald
Great, as always!
Atmosphere: 5
Food: 5
Service: 5
michael aviles
Went by here yesterday thru the drive thru and Cat was at the window. She had such a welcoming personality with me and my fiancé. Thank you !
Atmosphere: 5
Food: 5
Service: 5
Stephanie Walker
This location is great. Convenient. Sweet staff.
Loving the Passion Tango Tea at the moment 😍 👌.
theresa davis
This location never gets the order right. Also, they are EXTREMELY SLOW
I went there for a breakfast, they wrongly charged me multiple times (8x - almost 200 dollars) - and I left with no coffee or food. They only said “sorry, you will have to contact call center” , and turned their face away , and I left with no coffee and food. :(
Kelsey Whitaker
Had an issue with a drink at a different location and they were unbelievably kind and remade the drink to perfection. I never will cheat on my normal Location! Huge thanks to Cat for being so sweet and complimenting on my nails and just helping my day be that much better!
Joandy Marrero
Extremely slow drive thru you would think for just drinks it wouldn’t take 30 minutes to get your stuff, when people make food faster then this
Monica Miranda
Low service quality, bad mood from girl attendees.
Atmosphere: 2
Food: 3
Service: 1
Seth Motl
Got a breakfast sandwich and coffee both were great and my window person was Danielle she was on point and polite
I n ever went there
I’ve had multiple negative experiences at this place. The person having a condescending attitude at the drive thru over a Trenta water when I corrected her multiple times. “You didn’t say that. Did you say that?🤨” “This is the standard” Then how come every other Starbucks I’ve purchase at has never made it an issue. These ‘partners’ are so rude.
Don’t come to this place unless you want rude employees.
Go to the one next to the crates. They’re always nice!:)
Atmosphere: 1
Food: 1
Service: 1
Jayden made my whole day at the drive thru line! Extremely pleasant and bubbly personality. <3 thankful for people like you that do things with joy
Atmosphere: 5
Food: 5
Service: 5
This place sucks! Go to Sorbo, a much better cafe, in Wesley Chapel, instead. I ordered a matcha latte with oat milk and the drink basically only consisted of milk. The very little matcha that was in the drink was clumped together on the bottom. When I politely asked to return the drink and get my money back, the manager seemed annoyed. She said they would return my money within 3 business days - It’s been almost 3 weeks and I still have not received my money back.
Food: 1
Service: 1
Usually this location is spot on with my order however tonight it was a nightmare. I asked for my venti Matcha, Frappuccino to be well blended because at times chunks are left big. When receiving my drink there were a lot of chunks, when asking to remake it the person who made my drink, wanted to argue by saying she already blended it as much as she could. When explaining if that was true then why when I come any other day my drink is made as ordered. At the of the 20min wait my drink was finally made correctly.
Service: 1
Coffeeeeeeee
Atmosphere: 5
Food: 5
Service: 5
Great, as always!
Atmosphere: 5
Food: 5
Service: 5
Went by here yesterday thru the drive thru and Cat was at the window. She had such a welcoming personality with me and my fiancé. Thank you !
Atmosphere: 5
Food: 5
Service: 5
This location is great. Convenient. Sweet staff.
Loving the Passion Tango Tea at the moment 😍 👌.
This location never gets the order right. Also, they are EXTREMELY SLOW
Restaurantji Recommends
I went there for a breakfast, they wrongly charged me multiple times (8x - almost 200 dollars) - and I left with no coffee or food. They only said “sorry, you will have to contact call center” , and turned their face away , and I left with no coffee and food. :(
Had an issue with a drink at a different location and they were unbelievably kind and remade the drink to perfection. I never will cheat on my normal Location! Huge thanks to Cat for being so sweet and complimenting on my nails and just helping my day be that much better!
Extremely slow drive thru you would think for just drinks it wouldn’t take 30 minutes to get your stuff, when people make food faster then this
Low service quality, bad mood from girl attendees.
Atmosphere: 2
Food: 3
Service: 1
Got a breakfast sandwich and coffee both were great and my window person was Danielle she was on point and polite
Atmosphere: 5
Food: 5
Service: 5
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