Don't you dare walk in to order. Even though you order on the touch screen they'll ignore your order until all the drive through and mobile orders are finished. Waited 20 minutes for a basic combo while I watched 10+ cars order and go through the line quickly. They even made food for the person who ordered in store after me before they made my family's food. Extremely slow service! They didn't even get the order right. Not coming back here, no wonder they have 3.7 stars.
Atmosphere: 1
Food: 2
Service: 1
Adriana Johnston
Ordered the new Grande Nachos...the chips are old and asked for extra beef got no beef at all...We need a Del Taco instead of Taco Bell they never disappoint.
Atmosphere: 1
Food: 1
Service: 1
Carolina Croccia
Fair and honest for a fast food.
Atmosphere: 5
Food: 5
Service: 5
Emily Hess
The worst Taco Bell I have ever been to. We went before 10 PM. ordered a whole bunch of things online. Mind you I understand that we had a bigger order so we don’t mind a few hiccups. However, we waited 45 minutes for our order that was placed online. I also ordered a diet soda However, they did not have my diet soda and gave me a Mountain Dew. I clearly was not going to drink a Mountain Dew this late at night. We also ordered the delight bites And instead of telling us at the window that they did not have them, they just sent us home with the cinnamon twist instead. We would have just canceled that part of our order instead of getting the twist. We love Taco Bell But would never support this location after letting us down time and time again. I suggest everyone goes to Zephyrhills over this Wesley Chapel location
Atmosphere: 1
Food: 2
Service: 1
GODnStuff “Stevie”
Just hit the drive through. The Gentleman was very nichecked on my order to make sure they were making it properly. Almost no wait for a long line. Thank you.
Atmosphere: 3
Food: 5
Service: 5
Rohan Patel
Staff using weed and pants down good luck with ur food best thing wrong item given
Atmosphere: 1
Food: 1
Service: 1
Nickie L
Go here and tell the girl what happened at another Taco Bell with my steak quesadilla and asked to let the people making food know. She did not let them know and idk which one was worse! Taco Bell is pricey yet doesn’t want to give you quality food! DO better ! Literally I specifically asked to have it made correctly and she didn’t tell them at all! Also charging 80 cents for a small thing of cheese sauce is insane !
sydney m
as soon as i ordered, the employee left me on heard and didn’t acknowledge what i said at all. then on top of that, my cheese was not even remotely melted. terrible service here as of recently.
Atmosphere: 2
Food: 1
Service: 1
Bella Berry
Honestly I used to work at this location years ago and to see it the way it is now is sad... the fact that it takes over 40 mins to get through the drive through on a Saturday night is INSANE... what happened to window times? What happened to staffing your restaurant? The fact that these poor people have to get yelled at for managemnets incompetent decisions.. is appalling...
Love Taco Bell, I suggest the Mexican pizza, YUM!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Raymond Chang
Drive though took forever!!!! Forgot to cook my order
Atmosphere: 1
Food: 2
Service: 1
Cole Loren
I had a terrible experience at Taco Bell. I placed a mobile order using my cell phone, but even with the order placed, it took 41 minutes to prepare my food once I arrived. The line was so long, wrapped around the building. I decided to go inside instead of using the drive-through, but I still had to wait 41 minutes for my fast food meal. It was not worth the time or the money. Time to ask where my order was. The store is completely understaffed. The employees are rude and have no idea how to run the establishment. It seems so discombobulated. I will never be returning to this Taco Bell.
Atmosphere: 1
Food: 4
Service: 1
Anthony Karhoff
They always forget something and this time it was half our order
Don't you dare walk in to order. Even though you order on the touch screen they'll ignore your order until all the drive through and mobile orders are finished. Waited 20 minutes for a basic combo while I watched 10+ cars order and go through the line quickly. They even made food for the person who ordered in store after me before they made my family's food. Extremely slow service! They didn't even get the order right. Not coming back here, no wonder they have 3.7 stars.
Atmosphere: 1
Food: 2
Service: 1
Ordered the new Grande Nachos...the chips are old and asked for extra beef got no beef at all...We need a Del Taco instead of Taco Bell they never disappoint.
Atmosphere: 1
Food: 1
Service: 1
Fair and honest for a fast food.
Atmosphere: 5
Food: 5
Service: 5
The worst Taco Bell I have ever been to. We went before 10 PM. ordered a whole bunch of things online. Mind you I understand that we had a bigger order so we don’t mind a few hiccups. However, we waited 45 minutes for our order that was placed online. I also ordered a diet soda However, they did not have my diet soda and gave me a Mountain Dew. I clearly was not going to drink a Mountain Dew this late at night. We also ordered the delight bites And instead of telling us at the window that they did not have them, they just sent us home with the cinnamon twist instead. We would have just canceled that part of our order instead of getting the twist. We love Taco Bell But would never support this location after letting us down time and time again. I suggest everyone goes to Zephyrhills over this Wesley Chapel location
Atmosphere: 1
Food: 2
Service: 1
Just hit the drive through. The Gentleman was very nichecked on my order to make sure they were making it properly. Almost no wait for a long line. Thank you.
Atmosphere: 3
Food: 5
Service: 5
Staff using weed and pants down good luck with ur food best thing wrong item given
Atmosphere: 1
Food: 1
Service: 1
Go here and tell the girl what happened at another Taco Bell with my steak quesadilla and asked to let the people making food know. She did not let them know and idk which one was worse! Taco Bell is pricey yet doesn’t want to give you quality food! DO better ! Literally I specifically asked to have it made correctly and she didn’t tell them at all! Also charging 80 cents for a small thing of cheese sauce is insane !
as soon as i ordered, the employee left me on heard and didn’t acknowledge what i said at all. then on top of that, my cheese was not even remotely melted. terrible service here as of recently.
Atmosphere: 2
Food: 1
Service: 1
Honestly I used to work at this location years ago and to see it the way it is now is sad... the fact that it takes over 40 mins to get through the drive through on a Saturday night is INSANE... what happened to window times? What happened to staffing your restaurant? The fact that these poor people have to get yelled at for managemnets incompetent decisions.. is appalling...
Atmosphere: 3
Food: 2
Service: 1
Perfect for fast cheap food.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Mexican Pizza
Restaurantji Recommends
Love Taco Bell, I suggest the Mexican pizza, YUM!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Drive though took forever!!!! Forgot to cook my order
Atmosphere: 1
Food: 2
Service: 1
I had a terrible experience at Taco Bell. I placed a mobile order using my cell phone, but even with the order placed, it took 41 minutes to prepare my food once I arrived. The line was so long, wrapped around the building. I decided to go inside instead of using the drive-through, but I still had to wait 41 minutes for my fast food meal. It was not worth the time or the money. Time to ask where my order was. The store is completely understaffed. The employees are rude and have no idea how to run the establishment. It seems so discombobulated. I will never be returning to this Taco Bell.
Atmosphere: 1
Food: 4
Service: 1
They always forget something and this time it was half our order
Atmosphere: 3
Food: 3
Service: 3
I hope they'll use REAL meat again.
Atmosphere: 4
Food: 3
Service: 5
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