I order green iced tea on uber eats few times a week because I work from home and I got a rude message on my cup from the barista telling me to mellow out with the green iced tea. (then arrow pointing to the iced tea label)that was honestly mostly just iced water. Didn't need the rude commentary or the poorly made tea.
Food: 1
Service: 1
K. G.
My drink was substantially worse at this location. I’ve ordered this drink lots of times at lots of different locations and it has been consistent. This was the one location where it just tasted so bad, that it may have ruined the drink for me. It tasted like a watered down (or milked down) version of the drink. Just had no flavor and I’ve never seen matcha this pale. I hate leaving bad reviews, but I know that’s the only way change can happen sometimes so sorry in advance to the probably wonderful employees there.
Paul Grenier
Quick service
Zimbabwe Steve (Zimbabwesteve)
Well, just like most stand alone locations the consistency at this location is absolutely terrible. The manager here is awesome and helped me figure out the decaf version of my favorite drink as I can't drink caffeine anymore. However I can order the same drink from the same location (on the same day sometime) and it will never taste the same. Same Decaf Iced Americano, same sweet cream, same liquid sugar and completely different every time. This is why Starbucks is loosing sales, and what the CEO really needs to focus on. Target and Mall locations have far better consistency compared to these stand alone drive thru's and it's a national problem. I go in today and leave with what amounts to a cup of ice with a shot of coffee and Zero sugar. Consistency is just as important as flavor and customer service and they definitely drop the ball pretty frequently on consistency
Atmosphere: 5
Food: 5
Service: 1
Vivian Caraballo
Asked for a caramel ribbon crunch with extra crunch and caramel… just look at my drink. I got more than half of my cup is just whipped cream.
Food: 1
MrCoolerdave
what this expect
Atmosphere: 5
Food: 5
Service: 5
Shaun Cassells
Nice open space and plenty of ac
Atmosphere: 5
Food: 5
Service: 5
charles n
l bought a beautiful ceramic coffee mug as a gift for my wife, paid $26 including tax which is an outrageous amount of money for a coffee mug, but it was a gift and very pretty. after opening, come to find out that it’s NOT dishwasher OR microwave safe. hand wash only? after using it for a week it has a semi permanent coffee stain on the outside rim. what a PIECE OF JUNK!!! they should be ashamed. return policy says 3 days.
Marc Sing
Great place as always! Very clean! Michael was really nice and helpful! Coffee is always great!
Always a great experience at this Starbucks! ☕️💚 The staff on West New Haven Ave is friendly, upbeat, and genuinely seems to enjoy what they do — which makes all the difference. Whether it’s a complicated order or just my usual, they always get it right and serve it up with a smile. 😊
The vibe is welcoming, the store is clean, and the service is consistently fast, even during busy hours. It’s the kind of place where they remember you, greet you with good energy, and keep the line moving without making anyone feel rushed. 🙌
Big shout-out to the crew here — you all make this stop one of the best parts of my day. 🔥☕️
MTC
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Shop
Michael Furrow
I love this place it's my Saturday and Sunday go to place.
The lady making the drinks, Emmy or whatever her name is, was very rude and told me I had to TELL HER when I ordered in the store or she didn’t know to make the drink. Which is incorrect, especially if she made 4 people’s drinks who ordered after me. She made my drink completely wrong, poured the shots of espresso in AFTER blending my drink and added whip to my specifically NO WHIP drink. She gave me attitude and was very rude when I asked about it. I will be returning to speak to a manager and that’s all.
I order green iced tea on uber eats few times a week because I work from home and I got a rude message on my cup from the barista telling me to mellow out with the green iced tea. (then arrow pointing to the iced tea label)that was honestly mostly just iced water. Didn't need the rude commentary or the poorly made tea.
Food: 1
Service: 1
My drink was substantially worse at this location. I’ve ordered this drink lots of times at lots of different locations and it has been consistent. This was the one location where it just tasted so bad, that it may have ruined the drink for me. It tasted like a watered down (or milked down) version of the drink. Just had no flavor and I’ve never seen matcha this pale. I hate leaving bad reviews, but I know that’s the only way change can happen sometimes so sorry in advance to the probably wonderful employees there.
Quick service
Well, just like most stand alone locations the consistency at this location is absolutely terrible. The manager here is awesome and helped me figure out the decaf version of my favorite drink as I can't drink caffeine anymore. However I can order the same drink from the same location (on the same day sometime) and it will never taste the same. Same Decaf Iced Americano, same sweet cream, same liquid sugar and completely different every time. This is why Starbucks is loosing sales, and what the CEO really needs to focus on. Target and Mall locations have far better consistency compared to these stand alone drive thru's and it's a national problem. I go in today and leave with what amounts to a cup of ice with a shot of coffee and Zero sugar. Consistency is just as important as flavor and customer service and they definitely drop the ball pretty frequently on consistency
Atmosphere: 5
Food: 5
Service: 1
Asked for a caramel ribbon crunch with extra crunch and caramel… just look at my drink. I got more than half of my cup is just whipped cream.
Food: 1
what this expect
Atmosphere: 5
Food: 5
Service: 5
Nice open space and plenty of ac
Atmosphere: 5
Food: 5
Service: 5
l bought a beautiful ceramic coffee mug as a gift for my wife, paid $26 including tax which is an outrageous amount of money for a coffee mug, but it was a gift and very pretty. after opening, come to find out that it’s NOT dishwasher OR microwave safe. hand wash only? after using it for a week it has a semi permanent coffee stain on the outside rim. what a PIECE OF JUNK!!! they should be ashamed. return policy says 3 days.
Great place as always! Very clean! Michael was really nice and helpful! Coffee is always great!
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Summer is just around the corner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Very satisfied very clean and speedy service
Atmosphere: 5
Food: 5
Service: 5
Always a great experience at this Starbucks! ☕️💚 The staff on West New Haven Ave is friendly, upbeat, and genuinely seems to enjoy what they do — which makes all the difference. Whether it’s a complicated order or just my usual, they always get it right and serve it up with a smile. 😊
The vibe is welcoming, the store is clean, and the service is consistently fast, even during busy hours. It’s the kind of place where they remember you, greet you with good energy, and keep the line moving without making anyone feel rushed. 🙌
Big shout-out to the crew here — you all make this stop one of the best parts of my day. 🔥☕️
MTC
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Shop
I love this place it's my Saturday and Sunday go to place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Shop, Iced Caramel Macchiato
The lady making the drinks, Emmy or whatever her name is, was very rude and told me I had to TELL HER when I ordered in the store or she didn’t know to make the drink. Which is incorrect, especially if she made 4 people’s drinks who ordered after me. She made my drink completely wrong, poured the shots of espresso in AFTER blending my drink and added whip to my specifically NO WHIP drink. She gave me attitude and was very rude when I asked about it. I will be returning to speak to a manager and that’s all.
Atmosphere: 1
Food: 1
Service: 1
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