Burger King
815 S Congress Ave, West Palm Beach
(561) 683-8821
Recent Reviews
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The Haitian manager is rude. I went to pick up my order that I made through the app and he couldn't find it. He treated me as if I was stealing or lying to him. I showed him my cell phone so he could look at my order and he didn't care. He just said that the order wasn't there. A lady from the back had to come to help me and the order was in his face and according to him, that order wasn't there. Bad service and the order was cold and horrible.I wouldn't even recommend that place
Be careful they will give you fake meat and get upset when you ask to have it your way I.C.E.
Atmosphere: 1
Food: 1
Service: 1
I am a loyal customer of Burger King. I order at least once a week mainly for my father-in-law. I use the app whenever I can. I have a big issue with the fact that I sometimes forget to change the address. Once I realize it there is no way you can go back to change it. There’s also no phone number you can call to correct it or any immediate phone number for customer service. This has happened to be now about three times this year. Why can’t you get your people that have created your app to implement something so that your final selection for payment there is a secondary reminder for the place you are ordering from? At the time it shows you What you’ve ordered with the total cost it should also show you the address and a screen to verify everything is correct. If you need any further assistance with what I am asking, feel free to email me. I would be happy to explain.
Thank you.
Service: 1
Recommended dishes: Bacon Cheeseburger
On 1.18.25 around 8pm I ordered an 8 piece nugget for my kid. When I got home I couldn't feed it to him. I fear they've been sitting at room temp for longer than what is allowable. They broke apart like potato chips as if they were freeze dried. These should've been thrown away and never served. Shame on this location for being so careless with their food safety standards. You can't risk people's health like this, it was for my 2 yr old. Lazy and careless staff this evening. I hope management sees this and addresses it.
Drive through we don't have any coke ok? Do you have orange soda? NO RESPONSE I GET UP TO WINDOW CAN YOU PLEASE PUT EXTRA PICKLE MAYO KETCHUP. I'm not talking to you. I said make it and waste it and drove off.
Atmosphere: 1
Food: 1
Service: 1
Cold whopper
Atmosphere: 3
Food: 3
Service: 3
This is the best Burger King in the 561 area code. Great breakfast! Thanks for handling my special request.
Atmosphere: 4
Food: 5
Service: 5
We had breakfast (and loved it)!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. Good food
Atmosphere: 5
Food: 5
Service: 5
Manager taking the drive thru order had no idea that they serve sparkling water or club soda at this location. I asked for either one at the drive thru and was informed they did not have it. I asked for my cup in the second drive thru window and proceeded to come inside to get the club soda. When I asked to speak to the preson taking the orders and he walked up I asked him if he was the one taking my order for club soda he proceded to say maybe. I wonder some times how people act like they dont know if they were just asked for something ?. But okay, I proceeded to inform him that there was sparkling water in the front dispenser. His response I know. This blew my mind when I was just informed they did not have club soda, wow! Nor if he knew if he was the one taking the order. So we have club soda now, OMG mind blowing! The young lady at the second window was really nice apologized and even asked where the club soda was. I said to her oh no don't worry she sincerely wanted to know where it was. She made my day.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
All I can say is YUMMY ??
Atmosphere: 5
Food: 5
Service: 5
I work part time for Uber and I know many Burger King locations and this is definitely the best ever! I don't usually leave a rating but this place deserves it! Thank you!
Atmosphere: 5
Food: 5
Service: 5
This was a different experience
Call me whatever you want to
The chicken sandwich we ordered was great but I could not get my drink myself
Reason being
Just before I'm about to pour my drink and get my order a person walks in that is very how do I put it bluntly dirty hasn't taken a shower in weeks smell when he came near me and asked the person on the other side of the counter to give him a cup for water
This person proceeds over to the soda machine and touches everything on the screen like he's trying to put his nastiness where people will serve themselves.
why does Burger King let people like this come inside not order anything say they want water and steal their sodas
I did not want to touch that coke dispenser after that
Atmosphere: 1
Food: 5
Service: 5
The only BK in the area that’s worth anything. Only place with fresh food and good service.
Food: 5
Service: 5
Cashier has caused me to never visit this establishment again. Rude is not even enough to explain the attitude of this employee. And didn’t even get my order correct after being yelled out. HORRIBLE!!!!!
Atmosphere: 1
Service: 1
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