This location is going up in flames! This is the THIRD time I've attempted to order from this restaurant location where food shortages have affected their ability to operate. The was NO SIGNAGE on the door and no employees being proactive to let the line know they are not serving any chicken or any steak. At this point they need to handle whatever the consistent logistical issue is or consider closing its doors until they can get it figured out.
Edikson Zambrano
Good afternoon, the girl who is delivering the orders is rude. I came to get a Doordash order and she made me wait 15 minutes to tell me that they had already picked it up and in the process she told me that she didn't care about my wait. She is rude. They shouldn't have them. people like that in customer service
Oshea Williams
First of all this location is always SUPER PACKED and not enough parking. They need another location nearby it’s freaking horrible. Second, the STAFF including the man manager on night shift is rude, unprofessional, and impatient. They are always rushing and frustrated because the damn line is always too freaking long. To the point they rush making your food. Thirdly, they NEVER have vegetables or guacamole. And gets an attitude when you ask how long the wait for it. Some of us drive 20 mins to this freaking location because it’s the only one nearby. And the food be horrible and the service is terrible. Tonight; I was asking understandable questions and this Spanish lady was very nasty but making our food with that bad energy. I just left and didn’t want it. I eat chipotle 3 times a week in Ft Lauderdale. Moved here and HATE eating chipotle because this location SERVICE and FOOD is wack! Drive further and go where your business is respected and valued.
Atmosphere: 1
Service: 1
arianna gibson
DO NOT ODER FROM HERE!!!!! I ordered online and they completely messed up my order. I didn’t get the black beans on my bowl or the extra chicken i paid for, instead they gave me nasty chewy steak. This is not the first time this has happened! As well my rice was clumpy and I didn’t get the cheese on my bowl either. TERRIBLE PLACE!
Atmosphere: 1
Food: 1
Service: 1
Jose Marin
Food, good as always, need to be more consistent and frequent in cleaning the beverage and tables
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Steak Bowl with Guacamole
Rachael Baldwin
the people who work here suck. the food sucks. they give the smallest portions. highly recommend not coming here. it’s worth driving to another chipotle just to avoid this this place. they should shut down or actually hire competent workers. I literally walked out because they gave me half a scoop of steak and barely any rice. do yourself a favor and avoid this chipotle!!
Ro Fi
My most recent visit was okay. They seem short staffed. The drink area wasn't very tidy and the garbage containers were all pretty full and there was a long line with only a handful of people visibly working. The food however was pretty tasty. I was so frustrated with the wait, I got off of line and ordered online from my phone. I got my meal a minute or two after the person behind me in line got theirs, but I also got to sit and relax while I waited patiently for them to make my food.
Atmosphere: 3
Food: 4
Service: 3
Nadia McKay
I can say I love chipotle but this location has to do better first off they never have anything an when it’s your turn to place your order then you find out they don’t have this or that such an inconvenience so I would say the manager needs to work on telling the team to inform the guest so you don’t wait in line for 15 min you can take that time an go elsewhere. The manager is very rude such as horrible attitude treat the customers with a better attitude an announce that you ran out of certain items
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Bowl
Sherry Lucas
I just went here and did a takeout oder for $55.00 dollars.. me and my family are not pleased .. the employee's act like they are Miserable they are not friendly at all... they just slap the food in to a bowl we all got very little meat... even cheese ... I been to this location since it open.. and in the very beginning the staff was great.. I don't know what has happened but I won't be back... I'll give my money to Chick-fil-A down the road where their customer service is outstanding and we always get everything that we're supposed to have ... You guys need to have better customer service... We need to get what we pay for period
they ran out of steak so I got a half serving then when I asked him to top my bowl off give me the same serving size as everybody else he smiled and charged me double employees are rediculous
when confused on how to pick up my online order the cashier looked up and said.... "you are so dumb" most horrible experience ever. not sure what provoked such a rude response? first time crying into my chipotle bowl hopefully the last
Dan Russell
The entire restaurant has recyclable materials for their food, but they don’t have recycling bins.
Atmosphere: 4
Food: 5
Service: 5
Little Rose Petals
This is one of the worse chipotles I’ve ever been to. They’re not clean and is very rude. They’re pretty much touching everything with the same set of gloves and rushing everyone out no good costumer service whatsoever. The photo I uploaded the entire side is flooded with water on the ground especially the rugs are soaked.
Atmosphere: 1
Food: 2
Service: 1
Chris Carter
Small portions. If you order on any app be prepared for your order not to be ready and wait 20 minutes. Do yourself a favor and go to the Okeechobee one.
This location is going up in flames! This is the THIRD time I've attempted to order from this restaurant location where food shortages have affected their ability to operate. The was NO SIGNAGE on the door and no employees being proactive to let the line know they are not serving any chicken or any steak. At this point they need to handle whatever the consistent logistical issue is or consider closing its doors until they can get it figured out.
Good afternoon, the girl who is delivering the orders is rude. I came to get a Doordash order and she made me wait 15 minutes to tell me that they had already picked it up and in the process she told me that she didn't care about my wait. She is rude. They shouldn't have them. people like that in customer service
First of all this location is always SUPER PACKED and not enough parking. They need another location nearby it’s freaking horrible. Second, the STAFF including the man manager on night shift is rude, unprofessional, and impatient. They are always rushing and frustrated because the damn line is always too freaking long. To the point they rush making your food. Thirdly, they NEVER have vegetables or guacamole. And gets an attitude when you ask how long the wait for it. Some of us drive 20 mins to this freaking location because it’s the only one nearby. And the food be horrible and the service is terrible. Tonight; I was asking understandable questions and this Spanish lady was very nasty but making our food with that bad energy. I just left and didn’t want it. I eat chipotle 3 times a week in Ft Lauderdale. Moved here and HATE eating chipotle because this location SERVICE and FOOD is wack! Drive further and go where your business is respected and valued.
Atmosphere: 1
Service: 1
DO NOT ODER FROM HERE!!!!! I ordered online and they completely messed up my order. I didn’t get the black beans on my bowl or the extra chicken i paid for, instead they gave me nasty chewy steak. This is not the first time this has happened! As well my rice was clumpy and I didn’t get the cheese on my bowl either. TERRIBLE PLACE!
Atmosphere: 1
Food: 1
Service: 1
Food, good as always, need to be more consistent and frequent in cleaning the beverage and tables
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Steak Bowl with Guacamole
the people who work here suck. the food sucks. they give the smallest portions. highly recommend not coming here. it’s worth driving to another chipotle just to avoid this this place. they should shut down or actually hire competent workers. I literally walked out because they gave me half a scoop of steak and barely any rice. do yourself a favor and avoid this chipotle!!
My most recent visit was okay. They seem short staffed. The drink area wasn't very tidy and the garbage containers were all pretty full and there was a long line with only a handful of people visibly working. The food however was pretty tasty. I was so frustrated with the wait, I got off of line and ordered online from my phone. I got my meal a minute or two after the person behind me in line got theirs, but I also got to sit and relax while I waited patiently for them to make my food.
Atmosphere: 3
Food: 4
Service: 3
I can say I love chipotle but this location has to do better first off they never have anything an when it’s your turn to place your order then you find out they don’t have this or that such an inconvenience so I would say the manager needs to work on telling the team to inform the guest so you don’t wait in line for 15 min you can take that time an go elsewhere. The manager is very rude such as horrible attitude treat the customers with a better attitude an announce that you ran out of certain items
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Bowl
I just went here and did a takeout oder for $55.00 dollars.. me and my family are not pleased .. the employee's act like they are Miserable they are not friendly at all... they just slap the food in to a bowl we all got very little meat... even cheese ... I been to this location since it open.. and in the very beginning the staff was great.. I don't know what has happened but I won't be back... I'll give my money to Chick-fil-A down the road where their customer service is outstanding and we always get everything that we're supposed to have ... You guys need to have better customer service... We need to get what we pay for period
Food: 1
Service: 1
Recommended dishes: Burrito Bowl, Steak, Chicken Bowl
they ran out of steak so I got a half serving then when I asked him to top my bowl off give me the same serving size as everybody else he smiled and charged me double employees are rediculous
Restaurantji Recommends
Quick and clean, good experience. Nice outdoor
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Quesadilla
when confused on how to pick up my online order the cashier looked up and said.... "you are so dumb" most horrible experience ever. not sure what provoked such a rude response? first time crying into my chipotle bowl hopefully the last
The entire restaurant has recyclable materials for their food, but they don’t have recycling bins.
Atmosphere: 4
Food: 5
Service: 5
This is one of the worse chipotles I’ve ever been to. They’re not clean and is very rude. They’re pretty much touching everything with the same set of gloves and rushing everyone out no good costumer service whatsoever. The photo I uploaded the entire side is flooded with water on the ground especially the rugs are soaked.
Atmosphere: 1
Food: 2
Service: 1
Small portions. If you order on any app be prepared for your order not to be ready and wait 20 minutes. Do yourself a favor and go to the Okeechobee one.
Atmosphere: 1
Food: 1
Service: 1