I wouldn’t leave any stars if possible. The delivery guy left the food in the wrong location despite there being instructions. I called the store to find where the pizza may have been left and the employee who answered the phone 5/29 automatically had an attitude. Then told me the driver did not read the instructions and it was on me to figure it out. When I replied to tell them I located it without there help and it was there issue to fix. She then called me rude and hung up. I will not order from this location again.
Concierge Jo-Anna
I've loved Dominoes Brooklyn-style pizza through several states in the US. But the one here in downtown West Palm Beach is nothing short of atrocious. From the girl who didn't answer my questions, but just started typing, then made me repeat my order 3 times, only to discover she didn't know what promotions were available, to the snarky, condescending man who took ovet & was annoyed that i had gotten annoyed, Then, instructing me to tap lightly & not be "frustrated", when dealing with their cc machine, to yelling after me-"what's the matter with you".wow..customer service in florida is generally awful when compared to other parts of the US, but here-nobody trains their staff in product or services. and when you complain, they yell at you;.if i had only gotten 2 pizzas that were terrific, I might have foregone the bad review, but when I got home, my onion & garlic pizza had none of either,& my extra chees & sauce didn't double up either. But i was charged for the toppings. The pizzas looked exactly the same, & tasted no better than cheap frozen pizzas, The best? When I said I would not return, the guy yelled as I was leaving "what did you say".Do yourself a favor, buy a frozen Paul Newman Stone-Fired Pizza. They taste authentically like what you'd get in the south of France or Italy...without the mediocre toppings & the rude, incompetent attitude. Skip this spot!
Concierge Jo-Anna S.
've loved Dominoes Brooklyn-style pizza through several states in the US. But the one here in downtown West Palm Beach is nothing short of atrocious. From the girl who didn't answer my questions, but just started typing, then made me repeat my order 3 times, only to discover she didn't know what promotions were available, to the snarky, condescending man who took ovet & was annoyed that i had gotten annoyed, Then, instructing me to tap lightly & not be "frustrated", when dealing with their cc machine, to yelling after me-"what's the matter with you".wow..customer service in florida is generally awful when compared to other parts of the US, but here-nobody trains their staff in product or services. and when you complain, they yell at you;.if i had only gotten 2 pizzas that were terrific, I might have foregone the bad review, but when I got home, my onion & garlic pizza had none of either,& my extra chees & sauce didn't double up either. But i was charged for the toppings. The pizzas looked exactly the same, & tasted no better than cheap frozen pizzas, The best? When I said I would not return, the guy yelled as I was leaving "what did you say".Do yourself a favor, buy a frozen Paul Newman Stone-Fired Pizza. They taste authentically like what you'd get in the south of France or Italy...without the mediocre toppings & the rude, incompetent attitude. Skip this spot!LikeShare
Nikole Fowler
The Palm Springs location literally delivered far as hell for me and the food was still hot and perfect
Roger Wood
The people working here are incompetent. They have left out multiple items from my order. This is a reoccurring problem. They always make it up but management should check the orders.
Daine K Christie Sr
This Domino's pizza franchise workers are fast and efficient plus they know me by name, I've been ordering from them for years and that's the only one I get my pizza ? from
Meagan Oblon
The best dominos! Fresh and delicious every time. All the workers are always very friendly!!!
Anne Bristol
The clerk guy was really sweet and my pizza was pretty good.
Ray Edwards
A year ago this domino's was good and the pizza's was made right. Now its's more miss than hits. You just can't trust this location anymore and when you try to call them they don't answer.
Don't know if anyone remember my last review of this domino's pizza and I did say I would never go there again. Well we went again and the gentleman that was there was very nice and appeared to be working there alone. He was swamped and still gave great customer service. His service was so great I wanted to give him a good review. The pizza was good and I had a steak sub, that was really good too. 5 stars ?????
Norberto Soto
Asked 3 different times do they deliver to my location, gave the address and proceed my order each time then canceled it. When a customer ask do you deliver to my location be sure to know the answer. Thomas the manager is unprofessional and not able to help. Poor attitude, uninformed staff. They should know where they deliver to and where they don't. Bad upper management
Gerardo Luna
They guys run this place with fun, friendly service and care, I don't don't anywhere else but to this store no matter if there's a closer store to my current location, is worth the drive.
Pretty Love
If I could leave 0 stars, I promise I would. The WORST Customer Service, Extremely LAZY and OVERLY Unprofessional staff, if you eat here, you're bound to catch a stomach bug, food makers use the bathroom and don't even wash their hands. MANAGEMENT is rude, his name is " DANIEL " and will argue with you when his employees are wrong. Filed a Corporate Complaint, and I will be contacting the district manager Katie Nunez and having a conversation with her. This location is DOOMED if Daniel remains working here, he will literally be the reason for this location to become permanently closed, his customer service for a manager he is useless i am sure a roach or a rat could do a better job.
Traci A
We ordered online during normal hours, our ordered was cancelled 4 times without explanation. We sat on hold with store for over 20 minutes and never got through. No answer. DO NOT waste your time ordering from here. This Domino’s puts the name to shame.
Love it very clean and nice stuff ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Thin, Chicken Wings
I wouldn’t leave any stars if possible. The delivery guy left the food in the wrong location despite there being instructions. I called the store to find where the pizza may have been left and the employee who answered the phone 5/29 automatically had an attitude. Then told me the driver did not read the instructions and it was on me to figure it out. When I replied to tell them I located it without there help and it was there issue to fix. She then called me rude and hung up. I will not order from this location again.
I've loved Dominoes Brooklyn-style pizza through several states in the US. But the one here in downtown West Palm Beach is nothing short of atrocious. From the girl who didn't answer my questions, but just started typing, then made me repeat my order 3 times, only to discover she didn't know what promotions were available, to the snarky, condescending man who took ovet & was annoyed that i had gotten annoyed, Then, instructing me to tap lightly & not be "frustrated", when dealing with their cc machine, to yelling after me-"what's the matter with you".wow..customer service in florida is generally awful when compared to other parts of the US, but here-nobody trains their staff in product or services. and when you complain, they yell at you;.if i had only gotten 2 pizzas that were terrific, I might have foregone the bad review, but when I got home, my onion & garlic pizza had none of either,& my extra chees & sauce didn't double up either. But i was charged for the toppings. The pizzas looked exactly the same, & tasted no better than cheap frozen pizzas, The best? When I said I would not return, the guy yelled as I was leaving "what did you say".Do yourself a favor, buy a frozen Paul Newman Stone-Fired Pizza. They taste authentically like what you'd get in the south of France or Italy...without the mediocre toppings & the rude, incompetent attitude. Skip this spot!
've loved Dominoes Brooklyn-style pizza through several states in the US. But the one here in downtown West Palm Beach is nothing short of atrocious. From the girl who didn't answer my questions, but just started typing, then made me repeat my order 3 times, only to discover she didn't know what promotions were available, to the snarky, condescending man who took ovet & was annoyed that i had gotten annoyed, Then, instructing me to tap lightly & not be "frustrated", when dealing with their cc machine, to yelling after me-"what's the matter with you".wow..customer service in florida is generally awful when compared to other parts of the US, but here-nobody trains their staff in product or services. and when you complain, they yell at you;.if i had only gotten 2 pizzas that were terrific, I might have foregone the bad review, but when I got home, my onion & garlic pizza had none of either,& my extra chees & sauce didn't double up either. But i was charged for the toppings. The pizzas looked exactly the same, & tasted no better than cheap frozen pizzas, The best? When I said I would not return, the guy yelled as I was leaving "what did you say".Do yourself a favor, buy a frozen Paul Newman Stone-Fired Pizza. They taste authentically like what you'd get in the south of France or Italy...without the mediocre toppings & the rude, incompetent attitude. Skip this spot!LikeShare
The Palm Springs location literally delivered far as hell for me and the food was still hot and perfect
The people working here are incompetent. They have left out multiple items from my order. This is a reoccurring problem. They always make it up but management should check the orders.
This Domino's pizza franchise workers are fast and efficient plus they know me by name, I've been ordering from them for years and that's the only one I get my pizza ? from
The best dominos! Fresh and delicious every time. All the workers are always very friendly!!!
The clerk guy was really sweet and my pizza was pretty good.
A year ago this domino's was good and the pizza's was made right. Now its's more miss than hits. You just can't trust this location anymore and when you try to call them they don't answer.
Restaurantji Recommends
Don't know if anyone remember my last review of this domino's pizza and I did say I would never go there again. Well we went again and the gentleman that was there was very nice and appeared to be working there alone. He was swamped and still gave great customer service. His service was so great I wanted to give him a good review. The pizza was good and I had a steak sub, that was really good too. 5 stars ?????
Asked 3 different times do they deliver to my location, gave the address and proceed my order each time then canceled it. When a customer ask do you deliver to my location be sure to know the answer. Thomas the manager is unprofessional and not able to help. Poor attitude, uninformed staff. They should know where they deliver to and where they don't. Bad upper management
They guys run this place with fun, friendly service and care, I don't don't anywhere else but to this store no matter if there's a closer store to my current location, is worth the drive.
If I could leave 0 stars, I promise I would. The WORST Customer Service, Extremely LAZY and OVERLY Unprofessional staff, if you eat here, you're bound to catch a stomach bug, food makers use the bathroom and don't even wash their hands. MANAGEMENT is rude, his name is " DANIEL " and will argue with you when his employees are wrong. Filed a Corporate Complaint, and I will be contacting the district manager Katie Nunez and having a conversation with her. This location is DOOMED if Daniel remains working here, he will literally be the reason for this location to become permanently closed, his customer service for a manager he is useless i am sure a roach or a rat could do a better job.
We ordered online during normal hours, our ordered was cancelled 4 times without explanation. We sat on hold with store for over 20 minutes and never got through. No answer. DO NOT waste your time ordering from here. This Domino’s puts the name to shame.