Dunkin'

215 Haverhill Rd, West Palm Beach
(561) 295-6925

Recent Reviews

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Suyi Acuna

I just went to grab something quick but hash browns were disgusting sogy,mini bagels not even cooked all the way. The girl at the windows bad attitude on the phone like really?. Very sad need better worker that actually want to work.

Atmosphere: 1

Food: 2

Service: 1

Ketreena Williams

Such an improvement ❤️ The new staff there are so nice and attentive and it is such a pleasure every time I go there now. I go there so much they know my order as soon as I pull up, such attention to detail. Jesse and they rest of the crew are so nice, I'm in and out in no time. The service is so warm at every visit it's become my favorite location to go to and it's conveniently in my neighborhood so I can grab my coffee right away when I need it.

Atmosphere: 5

Food: 5

Service: 5

Kipsahoy 100100

This has to be the worst customer service. I've had in a long time. I couldn't even finish my order before the employee was rushing me away and because I didn't really finish my order. I wanted to ask them if they could add something on to it before giving them my card. The employee got so upset that he went and fetched his co-worker Tati, who then proceeds to just ask me for my card and snatched it out my hand and then shove the food at me but I mean, at least she said, have a nice day and I couldn't say the same back because it seems like she's already having a pretty bad one and taking it out on customers. The service was SO bad and I'm writing still in shock.

Atmosphere: 1

Food: 3

Service: 1

Amanda Carrasco

super rude staff when placing our order, scream to us from the window that we have to wait made us wait before the window, when we were at the window checking our food she came back and say that we were in a timer that we have to leave

hannah thompson

We are daily customers of this place, and there is a girl who gives the worst customer service, she is there Tuesdays and Wednesdays, from giving the wrong order, cold coffee and give you attitude when you place the order. Multiple times. If you want a cold coffee and the worst energy in the morning this Is your place.

Hadassah 777

The egg and cheese croissant sandwich was hard. Very disappointed. I'll give it another try.

Billy Jones

Depends on which one you end up at. Most of the time they're scared to make your coffee the way you like it.

Deadeye

Gentleman behind counter was a pleasure ( black hair and beard🧔🏻) BUT coffee was cold and donuts were stale😕 not the duncan donuts we all know and love👎

Sharky Ortiz

THESE EMPLOYEES HATE THEIR JOB.
I live literally right down the street from the Dunkin’ Donuts so I keep trying and I don’t know why. They never have anything.They have like two varieties of donuts and God forbid if you DoorDash they’re gonna substitute whatever they don’t have with something that’s not even close

Atmosphere: 1

Food: 2

Service: 1

Thierry Cherilus

I was shocked by my experience at your store. The manager, Jenifer, told me I couldn’t use a chair inside the store. I’ve been to many Dunkin’ locations, but this was by far the worst experience. When I asked to speak to someone else, she refused and said, “I make the rules for now.”

This treatment was very disappointing, and I hope this is not reflective of your brand’s customer service standards.

Atmosphere: 1

Food: 1

Service: 1

Samantha E. “Ms. Sexy Slim” Collins

The staff is very respectful and polite and I will be back there soon love atmosphere

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bottled Water, Donuts

Cleveland Smith

Too much sugar to

yorgelis “Yorgela” paz

Bad attitude ???

Atmosphere: 1

Food: 2

Service: 1

Han Solo

top of the notch lousy, ordered doordash they cant get the order correct, i even drove there with my added gas money, and complained to fix my order after spending big dollars on doordash . and the girl had an attitude no respect fixing my order, not even a new hot coffee after driving there in my own car using my gas!

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Ducally

Worst Dunkin Donuts I have ever been to. I ordered a small cappuccino and I received a small size that is about half a cup with half foam. When i measure it in my 8 oz coffee cup, it is equal to about 5-6 oz. I spoke to the cashier about it and she said it is a very foamy drink.

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